Reviews
Absolutely recommend!!
I absolutely recommend Lannan Chevrolet in Woburn to anyone looking for a new or used car. Although I didn't purchase a car because the used car I wanted wasn't there (I'm super picky) the people here were absolutely amazing and so friendly. Lannan Chevrolet is the first dealership (I've gone to a lot ) that I felt welcomed and not like they were taking advantage of me because im young and a woman. I dealt with the internet manager Dave McBride and he was such a pleasure to work with. He was so helpful! I would recommend this place to anyone in the market!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I definitely recommend Lannan Chevrolet of woburn
I absolutely recommend Lannan Chevrolet in Woburn to anyone looking for a new or used car. Although I didn't purchase a car because the used car I wanted wasn't there (I'm super picky) the people here were absolutely amazing and so friendly. Lannan Chevrolet is the first dealership (I've gone to a lot ) that I felt welcomed and not like they were taking advantage of me because im young and a woman. I dealt with the internet manager Dave McBride and he was such a pleasure to work with. He was so helpful! I would recommend this place to anyone in the market!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Buy elsewhere, you've been warned.
Stopped in the first time to view a used car- it smelled horribly of smoke. The salesman (who was smoking at the time- in front of my toddler) informed me that it could be fixed. Made an appt and came back to test drive. Still smelled- AND the brakes needed replacing on the car, grinding the whole drive. Also, the tranny felt like it was going to fall off the car when it shifted between 2nd and 3rd, about 35mph. Salesman: "We'll have it looked at." Me: "Great, you should. Sell it to someone else. I'm all set."
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Outstanding EV-Friendly Dealership
I live in New Hampshire and was very interested in purchasing two Bolt EVs back in January, but when Chevy announced their rollout schedule for it, I saw that my state wouldn't be receiving any until May. I live close enough to Massachusetts that I decided to call some of the dealerships near the border and see what their plans were. I ended up deciding on Lannan Chevrolet in Woburn after talking to Steve Morgan, the resident EV / PHEV specialist there. Steve is an awesome guy, plain and simple. I've heard stories that some dealerships shy away from the Bolt and the Volt, and try to sell you on the larger less fuel-efficient vehicles because of more frequent maintenance requirements. Steve was nothing like that. I knew what I wanted from the start, and he not only respected that but actually encouraged it! Turns out he's a big fan of the Bolt too. He was extremely helpful and we had both cars on order within a week or two of that first inquiry to the dealerships. Now, the Bolt is kind of supply-constrained right now and these were two new factory orders, so we knew it would be a while before we saw them... but Steve kept in touch with status updates literally every other day which was very much appreciated. My wife's Bolt arrived at Lannan in the middle of March and we picked it up the very next day. Steve made the paperwork process seamless. He didn't pressure us into any extra offers, respected our intelligence and was happy to just sit down and talk about the car itself and what it means for the future of the automotive industry. The process was as painless as could possibly be. He also has quite an awesome sense of humor, which he entertained us with while waiting for things to process. My Bolt arrived about a month later, and Steve kept me up to date every step of the way. When its status changed, he called me to let me know. When its status didn't change, he called me anyway just to keep me in the loop. Once it got here it was the same drill as before, and we were in and out in a matter of minutes. My experience at Lannan, from January until the end of April, was fantastic. I will absolutely recommend it to my friends, and will refer them to Steve by name.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A Happy New Vehicle Owner
Steve made this terrifying process even enjoyable. He was very knowledgeable and so helpful making sure I was making the right decision. Would highly recommend Lannan and be sure to ask for Steve.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Services
The crew members in special our Sales Consultant ( Will Figaro) gives total assistence and help necessary for us.Answer all the question we have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly Staff and Job well Done!
Your staff is so friendly. I brought in my kids with me and the staff wasn't phased by it at all. They treated me like every other customer. You guys are great! Always so welcoming!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Above and Beyond
Extremely happy with my experience here! From browsing/test driving to purchasing , Jeff Bancroft is the best salesman I have ever encountered. The service department was also friendly and efficient. I highly recommend buying or leasing a vehicle from this fine establishment. You will feel comfortable and at ease the minute you walk in the door. No pressure, no games. I am driving the car I had my heart set on at a great price, and the first positive car buying experience in my lifetime. Great job to everyone at Lannon of Woburn!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent new car purchase
Ed Shine at Lannan was exceptionally professional and accommodating! He located the car I was looking for and delivered it in a timely fashion. His thouroughness in reviewing the highlights of the vehicle is very much appreciated. On an extra note - the service department is also very easy to work with and again professional and accommodating.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great!
Everyone was extremely nice and very accommodating!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase