Reviews
Very good service in reasonable time, great customer
Very good service in reasonable time, great customer service profesional polite and well explain information
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time there, great experience, Mr.
First time there, great experience, Mr.Blaine take care of my truck like was his, for the time of the estimate to the time of repair and finishing, absolutely great customer service, above and beyond the standard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication and on time delivery of vehicle.
Great communication and on time delivery of vehicle. One of the better experiences I’ve had at a dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were somewhat satisfied.
We were somewhat satisfied.thanks to Becky for keeping us updated on the process. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, helpful & knowledgeable in there dealership.
Courteous, helpful & knowledgeable in there dealership. Ashley Duncan was a wonderful representative to work with me in the service department
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I love the people, this is a beautiful place to come for
I love the people, this is a beautiful place to come for service. It is very clean and nice
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communication was fine until I picked the van up.
Communication was fine until I picked the van up. It had a broken windshield when returned but was not broken when they took possession of the van. Then Becky said we should take it home and she would have Safelite to come fix it. A week goes by and no one ever called to fix it. I called 3 times and left messages for Becky before I finally got her on the phone. Then she tried to say I need to file it with my insurance. I said I will not. It was broken in the repair shop. She was supposed to call me back next day. No call. I left 2 messages with the manager the last two days and no return call so far. I will never use them again and this is still not resolved.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
GOOD AFTERNOON. I AM SORRY TO HEAR ABOUT THE CONCERNS ON YOUR RECENT VISIT AT OUR DEALERSHIP. WE STRIVE FOR FIVE STAR SERVICE WITH EVERY CUSTOMER. I WOULD LOVE THE CHANCE TO SPEAK WITH YOU ABOUT THESE CONCERNS. WHEN YOU HAVE A CHANCE PLEASE CALL ME AT 864-477-9227. HOPE TO HEAR FROM YOU SOON. NICK FRANK
GOOD MORNING. THANK YOU FOR TAKING THE TIME AND SPEAKING WITH ME YESTERDAY. I LOOK FORWARD TO SEEING YOU NEXT WEEK AND HELPING WITH THE ISSUES WE SPOKE ABOUT. HAVE A GREAT 4TH AND BE SAFE. NICK FRANK
Thank you Nick Frank for addressing this issue. Once you became involved everything went as I would have expected as a customer. You ordered the windshield and called me back everytime you said you would. You answered the phone whenever I called. You did not give me a bunch of xx excuses like I got from Becky. My van looks good and drives as it should. I would recommend Bradshaw collision for repairs because I feel like the one person that caused all my discontent has been corrected.
Excellent Repair experience.
Excellent Repair experience. Bradshaw kept us informed and had our vehicle back looking good on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’m not writing an essay .
I’m not writing an essay . They took good care of me and my vehicle !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Beginning process was average than what we experienced
Beginning process was average than what we experienced wrapping up the title and tag and final closing of buying our vehicle. Mr. Jones was very knowledgeable and answered any question we had. He sat and talked with us and showed us exact numbers and didn’t make it seem questionable. We appreciate his kindness and willing to stay late.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car