Reviews
The service department has always done an amazing job
The service department has always done an amazing job when working on my Tahoe. I get my oil changed there regularly. They have performed minor as well as major work on my vehicle through the years. The price is always fair and the job well done. The service staff are always friendly and helpful. I trust them to take care of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hannemann1, your wonderful feedback and rating of Fred Anderson Cadillac mean a lot to us. We hope you have a great day!
worth the drive good value for my money easy to deal with
worth the drive good value for my money easy to deal with received all promised
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Slakeybert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. Thank you, and have a fantastic day!
I would be more inclined to fill out surveys with out
I would be more inclined to fill out surveys with out having to type out a word survey
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gjacqmain, we're happy to hear you had such a positive experience with our team here at Fred Anderson Cadillac! We hope you have a great day!
Set an appointment that was for no reason.
Set an appointment that was for no reason. Had my car two days and nothing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
tstewart, thank you for your feedback. We are sorry to hear you did not receive the fast and efficient service we strive to provide. Please reach out to Zack Moran at (864) 743-0913 so we can restore your confidence in our business. Thank you.
Very poor service!!!!
Staff was slow to respond to our arrival; however, once
Staff was slow to respond to our arrival; however, once acknowledged, staff were helpful and pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kmom57, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Cadillac. We sincerely thank you for the positive review and look forward to seeing you again soon!
Very easy process.
Very easy process. Todd kept in touch every step of the way. When I did call in anyone who answered was courteous and professional. Work is immaculate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charles, we are so happy to read such a great review about Fred Anderson Cadillac! Until the next time we meet, take care!
They were very professional and quite accurate with their
They were very professional and quite accurate with their quote. Mike had great listening skills to fix an older car so it looked great. The car was cleaner coming back to us than when they received it. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Equidress2014, your satisfaction is our top priority here at Fred Anderson Cadillac. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Every one at the dealership was very pleasant to work
Every one at the dealership was very pleasant to work with during my buying process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dsutherland42, thank you so much for your positive comments about Fred Anderson Cadillac! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Todd kept us informed daily.
Todd kept us informed daily. Repair was completed in a timely manner. Job well done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tanj, we are so happy to read such a great review about Fred Anderson Cadillac! We sincerely thank you for the positive review and look forward to seeing you again soon!
Second time service has been needed & could not fit in
Second time service has been needed & could not fit in your schedule until a week later. Went to Park Buick again & they were able to work me in the next. Day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for the recent feedback. I am sorry to hear we could not meet expectations of when the car needed to be serviced. I would love to help with this moving forward because I believe I could get you in sooner. My direct number is 864879-7111 ext 1301. I hope to hear from you on the next service need. Zack Moran