Reviews
How I spent my summer vacation
Bought a new Buick envision from Chris Wilkins, Had some work done on the truck by the body shop, found out they don't work on old corvettes, am going to make an appointment with Chris Gray to have the oil changed in the truck, You have ALMOST all my money now so how about buying me a drink or something?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
The service department is very professional and customer...
The service department is very professional and customer friendly, and during the current environment with the pandemic they make you feel safe, my wife and i are very pleased with Bradshaw services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was told that my bumper needed to be removed to replace...
I was told that my bumper needed to be removed to replace front headlights bulbs and would be $180.00 to $300.00. I was supposed to bring the car back to be serviced because I was told it would take several hours. My husband replaced the headlights bulbs in about 25 minutes and only cost $17.00 for the light bulbs. I was also told that several other things needed to be done that didn’t.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I've had nothing but good experiences at Bradshaw...
I've had nothing but good experiences at Bradshaw Cadillac, my new service advisor Chris was very professional I would highly recommend this service Department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team had may car for a week with ac concerns. I...
The team had may car for a week with ac concerns. I provided them with the information about the problem. The response I got bake for what the problem was crazy and also insulted my intelligence. First one was because the car is in auto stop this why the ac is not working correctly, but I don't drive my car I auto stop. The service manager Ken told me that because my car is black it cant be cooled. Then he went on to tell me when a car first starts up it does not cool that well. I have own a car with a AC before. To top it all off when I began to state the facts about what I was being told was crazy he began to say don't put me on trial don't put me on trial . I was just stating the facts and leaving the emotions out of the situation, but he began to take it personal trying to over talk me and I was polite to listen to him when he spoke without any interruption. Ken did not give the same respect. Did he make the statement don't put me on trial because I'm black makes me wonder. Yes they even gave me a flat tire but didn't tell me until they wanted me to pick up my car. I will be using you dealership any more from day moving forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
A great team & everybody was friendly. Service guys &...
A great team & everybody was friendly. Service guys & management always goes above & beyond. Would recommend them to friends family any day. Thanks your loyal customer Gerald Webster.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cynthia listen to my concerns, set very realistic...
Cynthia listen to my concerns, set very realistic timeline expectations, and delivered on those expectations. She took extra time from her schedule to help me retrieve something I left in the truck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Of the 100 plus vehicles I have purchased this was the...
Of the 100 plus vehicles I have purchased this was the easiest one yet! Tom is a true businessman and has great knowledge of how to keep it simple!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
oil change
Excellent customer service. Very friendly and knowledge. Very clean dealership and comfortable waiting area. I would recommend your dealership to everyone. You guys and gals provide top notch service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, Efficient, and Nice
My car was in for a maintenance visit to the service department. My Service Consultant processed the paperwork quickly and got the car to the service technician with no delay. Upon completion of the work, the consultant explained what work was done and also made a money saving suggestion for the future. Everything was completed in a little over an hour. The service team was efficient, professional, and personable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair