Reviews
Eric, my service writer, was courteous, thorough, and
Eric, my service writer, was courteous, thorough, and attentive to both the needs of my car and my finances. The diagnoses and jobs were completed in the time estimate The courtesy driver was great too
Eric, my service writer, was courteous, thorough, and
Eric, my service writer, was courteous, thorough, and attentive to both the needs of my car and my finances. The diagnoses and jobs were completed in the time estimate The courtesy driver was great too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Facility very well-maintained.
Facility very well-maintained. Staff is very courteous. Shuttle service is very helpful. Overall, the experience was excellent. I recommend IR Toyota Hyannis location and give five stars.
Facility very well-maintained.
Facility very well-maintained. Staff is very courteous. Shuttle service is very helpful. Overall, the experience was excellent. I recommend IR Toyota Hyannis location and give five stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Keith at IRS Toyota was great.
Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Yup
Keith at IRS Toyota was great.
Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Yup
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had 10,000 miles service , second time in.
Had 10,000 miles service , second time in. Service department is very good no matter who you see Bought from other Toyota Dealer in Orleans .Ma would recommend this dealer !
Had 10,000 miles service , second time in.
Had 10,000 miles service , second time in. Service department is very good no matter who you see Bought from other Toyota Dealer in Orleans .Ma would recommend this dealer !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Met with Jermery and Justin both were extremely
Met with Jermery and Justin both were extremely knowledgeable and anxious to help. Both were able very helpful. They made the process easy and Fast. I will do business with them again!!
Met with Jermery and Justin both were extremely
Met with Jermery and Justin both were extremely knowledgeable and anxious to help. Both were able very helpful. They made the process easy and Fast. I will do business with them again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They honored the coupons I presented and the work was
They honored the coupons I presented and the work was accomplished in a timely manner.
They honored the coupons I presented and the work was
They honored the coupons I presented and the work was accomplished in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. Please don't hesitate to reach out if there's anything additional we can do for you.
Service Reps were very nice and very helpful.
Service Reps were very nice and very helpful. Mechanic did a good job. Will be sure to come back when I need service in Hysnnis
Service Reps were very nice and very helpful.
Service Reps were very nice and very helpful. Mechanic did a good job. Will be sure to come back when I need service in Hysnnis
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
JT and Danny were amazing to work with.
JT and Danny were amazing to work with. Our first experience with IRA WAS GREAT .
JT and Danny were amazing to work with.
JT and Danny were amazing to work with. Our first experience with IRA WAS GREAT .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you again for the great review! If you have any further questions, please give us a call. We're always happy to help
Called Assistant Service Manager Kenny four days ago
Called Assistant Service Manager Kenny four days ago asking to be added to the schedule as my tire pressure light came on. Team checked it out. I had another puncture with a slow leak. Was able to plug it but told me 3 of my tires were almost bald at the edges. He ordered them and they were able to get them put on and aligned today. We are headed out soon on a trip so it was almost a blessing ing disguise this happened. The fourth tire was almost new as two months ago we had a sidewall puncture and he got the new tire promptly.
Called Assistant Service Manager Kenny four days ago
Called Assistant Service Manager Kenny four days ago asking to be added to the schedule as my tire pressure light came on. Team checked it out. I had another puncture with a slow leak. Was able to plug it but told me 3 of my tires were almost bald at the edges. He ordered them and they were able to get them put on and aligned today. We are headed out soon on a trip so it was almost a blessing ing disguise this happened. The fourth tire was almost new as two months ago we had a sidewall puncture and he got the new tire promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Please don't hesitate to reach out if there's anything additional we can do for you.
Service department was great.
Service department was great. Kept me informed as to what my vehicle needed. Nicole is wonderful.
Service department was great.
Service department was great. Kept me informed as to what my vehicle needed. Nicole is wonderful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Hyannis