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Ira Toyota of Hyannis

(1,415 reviews)
Visit Ira Toyota of Hyannis
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (774) 361-7244 (774) 361-7244
Used (774) 361-7247 (774) 361-7247
Service (774) 470-0002 (774) 470-0002

Inventory

See all 184 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2021.
At our Toyota dealership the commitment to your satisfaction extends far beyond the initial point of sale. Our goal is to surpass your expectations making sure that you're 100% satisfied at every point of your car-buying journey.

Our philosophy starts with providing the most positive vehicle-shopping experience possible. We place a strong emphasis on our roots as a family-operated business. By providing you with friendly and courteous service while treating you with respect we strive to foster long-lasting and endearing relationships. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
Customer Satisfaction: Our Number One Priority

Service center

Phone number (774) 470-0002

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(1,415 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love the lounge chairs!

Love the lounge chairs! Your people are caring and friendly always! A suggestion: I sat reading for 21/2 hours while waiting for my car service. I always enjoy that time to relax or read. The use of cell phone was absolutely rude and inconsiderate by 4 people all at the same time! I could not believe the level of inconsideration I witness! I doubt I was alone with this observation. 1.One man sitting next to me had his speaker on so loud I could hear the conversation while I was trying to read. 2 another woman played all her messages with her speaker on! The entire room heard them all. 3. Another woman, speaking in another language carried on a laughing conversation loudly without any regard to the others in the room.. 4. Four other customers I could see not happy with the on going rudeness of people who had no clue to how rude they were and didn?t seem to care! The privacy of others was disregarded. Maybe the other customers were sitting there who needed a time to rest and be quiet would have been nice. Was very surprised ! Never saw this to such a degree before. I am wondering why Toyota allows this. Doctor offices do not allow this nor do restaurants. It was a beautiful day they could have easily stepped outside . You have a few benches outside they could have gone to. I think Toyota should discuss a fairer way to support all customers. I think most people who could have viewed the situation would have been very surprised hearing all that going on at once would have thought this an infringement on a place that should be quiet. We are all customers but this should not be allowed. I seldom complain or write any negative comments but I felt this strongly! Was hard for me to believe what I watched. Thanks for taking this under consideration for the future. It may not be perfect but something should be done. Nothing to do with Toyota service but you may want to consider ways to prevent this from escalating. Every other service you provide speaks A plus. This was not consideration for others at all. It totally does not match the rest of your service. Thank you for the opportunity to share this concern.

Love the lounge chairs!

Love the lounge chairs! Your people are caring and friendly always! A suggestion: I sat reading for 21/2 hours while waiting for my car service. I always enjoy that time to relax or read. The use of cell phone was absolutely rude and inconsiderate by 4 people all at the same time! I could not believe the level of inconsideration I witness! I doubt I was alone with this observation. 1.One man sitting next to me had his speaker on so loud I could hear the conversation while I was trying to read. 2 another woman played all her messages with her speaker on! The entire room heard them all. 3. Another woman, speaking in another language carried on a laughing conversation loudly without any regard to the others in the room.. 4. Four other customers I could see not happy with the on going rudeness of people who had no clue to how rude they were and didn?t seem to care! The privacy of others was disregarded. Maybe the other customers were sitting there who needed a time to rest and be quiet would have been nice. Was very surprised ! Never saw this to such a degree before. I am wondering why Toyota allows this. Doctor offices do not allow this nor do restaurants. It was a beautiful day they could have easily stepped outside . You have a few benches outside they could have gone to. I think Toyota should discuss a fairer way to support all customers. I think most people who could have viewed the situation would have been very surprised hearing all that going on at once would have thought this an infringement on a place that should be quiet. We are all customers but this should not be allowed. I seldom complain or write any negative comments but I felt this strongly! Was hard for me to believe what I watched. Thanks for taking this under consideration for the future. It may not be perfect but something should be done. Nothing to do with Toyota service but you may want to consider ways to prevent this from escalating. Every other service you provide speaks A plus. This was not consideration for others at all. It totally does not match the rest of your service. Thank you for the opportunity to share this concern.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Eric, my service writer, was courteous, thorough, and

Eric, my service writer, was courteous, thorough, and attentive to both the needs of my car and my finances. The diagnoses and jobs were completed in the time estimate The courtesy driver was great too

Eric, my service writer, was courteous, thorough, and

Eric, my service writer, was courteous, thorough, and attentive to both the needs of my car and my finances. The diagnoses and jobs were completed in the time estimate The courtesy driver was great too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Facility very well-maintained.

Facility very well-maintained. Staff is very courteous. Shuttle service is very helpful. Overall, the experience was excellent. I recommend IR Toyota Hyannis location and give five stars.

Facility very well-maintained.

Facility very well-maintained. Staff is very courteous. Shuttle service is very helpful. Overall, the experience was excellent. I recommend IR Toyota Hyannis location and give five stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Keith at IRS Toyota was great.

Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Yup

Keith at IRS Toyota was great.

Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Keith at IRS Toyota was great. He was knowledgeable reliable and helpful. Yup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I always receive outstanding service with David Nickerson

I always receive outstanding service with David Nickerson as my Service Advisor. I highly recommend him and the dealership. I will definitely be purchasing my next vehicle at Ira Toyota of Hyannis.

I always receive outstanding service with David Nickerson

I always receive outstanding service with David Nickerson as my Service Advisor. I highly recommend him and the dealership. I will definitely be purchasing my next vehicle at Ira Toyota of Hyannis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Had 10,000 miles service , second time in.

Had 10,000 miles service , second time in. Service department is very good no matter who you see Bought from other Toyota Dealer in Orleans .Ma would recommend this dealer !

Had 10,000 miles service , second time in.

Had 10,000 miles service , second time in. Service department is very good no matter who you see Bought from other Toyota Dealer in Orleans .Ma would recommend this dealer !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Met with Jermery and Justin both were extremely

Met with Jermery and Justin both were extremely knowledgeable and anxious to help. Both were able very helpful. They made the process easy and Fast. I will do business with them again!!

Met with Jermery and Justin both were extremely

Met with Jermery and Justin both were extremely knowledgeable and anxious to help. Both were able very helpful. They made the process easy and Fast. I will do business with them again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They honored the coupons I presented and the work was

They honored the coupons I presented and the work was accomplished in a timely manner.

They honored the coupons I presented and the work was

They honored the coupons I presented and the work was accomplished in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. Please don't hesitate to reach out if there's anything additional we can do for you.

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Service Reps were very nice and very helpful.

Service Reps were very nice and very helpful. Mechanic did a good job. Will be sure to come back when I need service in Hysnnis

Service Reps were very nice and very helpful.

Service Reps were very nice and very helpful. Mechanic did a good job. Will be sure to come back when I need service in Hysnnis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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JT and Danny were amazing to work with.

JT and Danny were amazing to work with. Our first experience with IRA WAS GREAT .

JT and Danny were amazing to work with.

JT and Danny were amazing to work with. Our first experience with IRA WAS GREAT .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you again for the great review! If you have any further questions, please give us a call. We're always happy to help

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