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Criswell Chrysler Dodge Jeep Ram of Woodstock

(586 reviews)
Visit Criswell Chrysler Dodge Jeep Ram of Woodstock
Sales hours: 8:30am to 7:30pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:30pm 8:00am–5:00pm
Tuesday 8:30am–7:30pm 8:00am–5:00pm
Wednesday 8:30am–7:30pm 8:00am–5:00pm
Thursday 8:30am–7:30pm 8:00am–5:00pm
Friday 8:30am–7:30pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (540) 908-2009 (540) 908-2009
Used (540) 908-4161 (540) 908-4161
Service (540) 908-4146 (540) 908-4146

Reviews

(586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock from DealerRater.

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Very helpful on my precall for service.

Very helpful on my precall for service. Aid in my choice of jump start assistance and a reliable service provider.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

You guys are amazing thank you for a great car buying

You guys are amazing thank you for a great car buying experience. We look forward to working with you in the future! Thank you Jason Painter and his wonderful manager for making it an amazing experience! We appreciate you guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to see you had a wonderful car buying experience at Criswell! We value your business and hope to be of service to you in the future.

Consumer response

I will definitely be back future car purchases and will recommend you to our family and friends.

excellent experience with finding a car that was not on

excellent experience with finding a car that was not on their lot,, after much searching they were finally able to find the car I wanted, Scott was diligent on keeping me informed of the progress

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to see we were able to help you out! We value the opportunity to work with you and hope you enjoy your new vehicle.

Very nice and professional.

Very nice and professional. Up front on matters of time cost. Will recommend them to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback and your recommendations! We look forward to the next opportunity to work with you.

Everyone was very professional and courteous.

Everyone was very professional and courteous. Jason was helpful and knowledgeable about the products sold at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to see you found our team to be so helpful! We value your business and welcome you to reach out if we can help in any other way.

Jason was wonderful and very helpful throughout the whole

Jason was wonderful and very helpful throughout the whole buying process. He didn’t mind the fact that my two year old was with me and even took the time to play with him while we waited for everything to go through. I was in and out in no time and I absolutely love my new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase of your new Jeep! Our staff often goes above and beyond to ensure our customers have a fantastic car buying experience, and it's great to know you were pleased with your visit to Criswell.

My experience with Jason was very positive.

My experience with Jason was very positive. He was informative, reliable and very nice. A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! We're happy to see you were pleased with your buying event and welcome you to reach out if we can be of further assistance.

Amber was very efficient and thorough during checkin.

Amber was very efficient and thorough during checkin. She called to followed up after I got the car back. High recommend! A++++ Customer Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to see we earned your business and your recommendations. Thanks again for choosing Criswell! We look forward to working with you again.

Katelyn Freeze met me at the door and welcomed me in.

Katelyn Freeze met me at the door and welcomed me in. She check over my reason for the service on my truck and showed me the waiting room, coffee and snacks were if wanted. Service work took a little over an hour and she came back and got me to let me know that the service was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to customer service, and it's great to see you enjoyed a simple and seamless service event at Criswell. We value your business and hope to be of service to you in the future.

All staff I worked with were friendly, courteous and very

All staff I worked with were friendly, courteous and very professional. Would recommend Criswell to family and friends. Enjoying a great vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback! We're happy to see you had a great experience at Criswell!