Reviews
Always a good time super happy Friendly people Clean
Always a good time super happy Friendly people Clean environment Couldn’t ask for better
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Very good experience, they were time efficient, explained
Very good experience, they were time efficient, explained everything very well, had the selection of vehicle I wanted
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Shottenkirk Prosper Chrysler Dodge Jeep Ram. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Austin was great to work with.
Austin was great to work with. Took care of my daughters Jeep quickly and correctly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s great to know that Austin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Whitney Patton is great.
Whitney Patton is great. Best car sale experience ever!! She deserves a lot of kuddos.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Matthew was wonderful to work with!
Matthew was wonderful to work with! We were in and out with a new car in 3 hours. Wonderful customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving this awesome review of our dealership. Matthew truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Two months to get a part on a recently purchased vehicle?
Two months to get a part on a recently purchased vehicle??? And no communication from the service advisor until we got the GM involved. Ridiculous…
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience. This information was passed along to the manager and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
I requested some info about a jeep wrangler and was
I requested some info about a jeep wrangler and was immediately contacted by Whitney Patton. She was a great help in getting the jeep I was looking for. The entire staff at the Shottenkirk dealership were very friendly and professional. Thanks for the great experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
I like that this dealership is handy to my home and they
I like that this dealership is handy to my home and they truly value my time. They seek to get you in and out in 1 hour.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
It was so quick I really appreciate the team.
It was so quick I really appreciate the team. They did well. This was my second time there and I am completely satisfied
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team
Since I purchased the vehicle Inhave has nothing but
Since I purchased the vehicle Inhave has nothing but problems with it. I was t able to drive away with it and now there are issues with the car. Not what I expected and extremely disappointing
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Customer satisfaction is one of our main priorities, and it seems as if we fell short during your most recent visit with us. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team