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Vanguard Buick GMC of Carrollton

(8 reviews)
Visit Vanguard Buick GMC of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (855) 371-9367 (855) 371-9367
Used (877) 833-3630 (877) 833-3630
Service (855) 221-2093 (855) 221-2093

Inventory

See all 294 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2024.
Vanguard is a highly rated Buick GMC dealer in metro Dallas, and we build trust by focusing on your needs. Our salespeople are knowledgeable, helpful, and informative, so you'll find the right car or truck for you…at the right price. We have a great selection of new and used Buicks and GMCs, and we offer the best prices we can.

Service center

Phone number (855) 221-2093

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vanguard Buick GMC of Carrollton from DealerRater.

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If your car market price $20000 this dealership offers

If your car market price $20000 this dealership offers you $7000 waste times & he truck market price $18000 & going to sale you for $30000 plus dealership fees you will be desperate from this dealership don’t go there

If your car market price $20000 this dealership offers

If your car market price $20000 this dealership offers you $7000 waste times & he truck market price $18000 & going to sale you for $30000 plus dealership fees you will be desperate from this dealership don’t go there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had very good service from sales to signing.

I had very good service from sales to signing. I would recommend this dealership for anyone looking to purchase a vehicle.

I had very good service from sales to signing.

I had very good service from sales to signing. I would recommend this dealership for anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Worked a deal and said good to go the back out on what

Worked a deal and said good to go the back out on what they told

Worked a deal and said good to go the back out on what

Worked a deal and said good to go the back out on what they told

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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The worst dealer I have BWM X6 2017 last month I

The worst dealer I have BWM X6 2017 last month I purchased $18000 plus tax dealership fees & he offered me $10K & he car higher mileage & post $30000 increase I recommend don’t go this dealer waste time

The worst dealer I have BWM X6 2017 last month I

The worst dealer I have BWM X6 2017 last month I purchased $18000 plus tax dealership fees & he offered me $10K & he car higher mileage & post $30000 increase I recommend don’t go this dealer waste time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Maintenance

The teacher Silvestre was very professional and very good communication about fixed details of my car.

Maintenance

The teacher Silvestre was very professional and very good communication about fixed details of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A bit of warning.

A bit of warning. This is mainly a pricing review. I found a truck online that had a great 8940.00 discount listed on it. I inquired about it and during multiple conversations I asked about dealer addons and was shocked when I was told 4985.00. This included 1495.00 for 2 windows tinted, Nitrogen in the tires, and wheel locks. I can see maybe 799.00 or so but 1495.00. There was another one that was for dings/dents, wheels tires and a few other things for 1995.00. Nothing of which costs the dealer to add. I was afraid to ask if there was a deductible on any of them. Then there was another one for 1495.00 which from what I could gathers was a lo jack tracker of some sort. I was priced right out of the car I wanted and there was no negotiation on these items. For all this, I would probably pay 1995.00, but not 4985.00. I did everything I could to get my trade in value upped somewhat to offset this cost and that didn't help. They didn't understand that I wasn't willing to pay this large cost. The next thing I knew, was they suggested I look at a lsser priced vehicle. I wouldn't have mattered because I wasn't going to pay 4985.00 on top of the price of the car. I can't speak for other people, but apparently there are some that will pay this but not me. That's as far as I got with this dealership, so I can't say anything else as I don't know anything about them. I stupidly deleted the email with the pricing, but if asked they are happy to show it to you. Just received a text with their best deal and it includes the addons. I am unable to upload it but I have names for them now: Vanguard installed options: 1495.00, Vanguard Protect: 1995.00, and Ikon Connect Car: 1495.00. I have figured that one out yet. To top it off, this total doesn't include the 311.00 in sales tax.

A bit of warning.

A bit of warning. This is mainly a pricing review. I found a truck online that had a great 8940.00 discount listed on it. I inquired about it and during multiple conversations I asked about dealer addons and was shocked when I was told 4985.00. This included 1495.00 for 2 windows tinted, Nitrogen in the tires, and wheel locks. I can see maybe 799.00 or so but 1495.00. There was another one that was for dings/dents, wheels tires and a few other things for 1995.00. Nothing of which costs the dealer to add. I was afraid to ask if there was a deductible on any of them. Then there was another one for 1495.00 which from what I could gathers was a lo jack tracker of some sort. I was priced right out of the car I wanted and there was no negotiation on these items. For all this, I would probably pay 1995.00, but not 4985.00. I did everything I could to get my trade in value upped somewhat to offset this cost and that didn't help. They didn't understand that I wasn't willing to pay this large cost. The next thing I knew, was they suggested I look at a lsser priced vehicle. I wouldn't have mattered because I wasn't going to pay 4985.00 on top of the price of the car. I can't speak for other people, but apparently there are some that will pay this but not me. That's as far as I got with this dealership, so I can't say anything else as I don't know anything about them. I stupidly deleted the email with the pricing, but if asked they are happy to show it to you. Just received a text with their best deal and it includes the addons. I am unable to upload it but I have names for them now: Vanguard installed options: 1495.00, Vanguard Protect: 1995.00, and Ikon Connect Car: 1495.00. I have figured that one out yet. To top it off, this total doesn't include the 311.00 in sales tax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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This is for the Sherman location, as that location is not

This is for the Sherman location, as that location is not listed. I find a 2020 F150 Lariat listed for $35,298 on CarGurus. Drove almost 1 1/2 hours to look at the truck and work a deal. They told me they were losing money and I would have to pay an extra $2995 for a warranty they added to the truck. When telling them I do not need the warranty, they would not sell the truck at the advertised price and the warranty was added to all vehicles. I did not know you can add warranties to vehicles like they are accessories of some sort. They said they installed it and cannot remove it. I believe there is a term for this called "payment packing" and is very unethical and probably not legal. I would never recommend this place for any business as they are crooks and the reason the car business gets a bad reputation.

This is for the Sherman location, as that location is not

This is for the Sherman location, as that location is not listed. I find a 2020 F150 Lariat listed for $35,298 on CarGurus. Drove almost 1 1/2 hours to look at the truck and work a deal. They told me they were losing money and I would have to pay an extra $2995 for a warranty they added to the truck. When telling them I do not need the warranty, they would not sell the truck at the advertised price and the warranty was added to all vehicles. I did not know you can add warranties to vehicles like they are accessories of some sort. They said they installed it and cannot remove it. I believe there is a term for this called "payment packing" and is very unethical and probably not legal. I would never recommend this place for any business as they are crooks and the reason the car business gets a bad reputation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Great used car selection

Great inventory selection and friendly staff. Facility was nice and they took care of me. Definitely recommend. They have great truck selection. They answered all my questions.

Great used car selection

Great inventory selection and friendly staff. Facility was nice and they took care of me. Definitely recommend. They have great truck selection. They answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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