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Vanguard Buick GMC of Carrollton

(45 reviews)
Visit Vanguard Buick GMC of Carrollton
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (855) 371-9367 (855) 371-9367
Used (877) 833-3630 (877) 833-3630
Service (855) 221-2093 (855) 221-2093

Inventory

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About our dealership

This seller has been on Cars.com since October 2024.
Vanguard is a highly rated Buick GMC dealer in metro Dallas, and we build trust by focusing on your needs. Our salespeople are knowledgeable, helpful, and informative, so you'll find the right car or truck for you…at the right price. We have a great selection of new and used Buicks and GMCs, and we offer the best prices we can.

Service center

Phone number (855) 221-2093

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vanguard Buick GMC of Carrollton from DealerRater.

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Best Dealership!

Best Dealership! I had such a great experience with everyone who had helped me. I now have my dream car thanks them Vanguard GMC!

Best Dealership!

Best Dealership! I had such a great experience with everyone who had helped me. I now have my dream car thanks them Vanguard GMC!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you to Vanguard GMC of Carrollton for helping me

Thank you to Vanguard GMC of Carrollton for helping me get my dream car. The service provided was great.

Thank you to Vanguard GMC of Carrollton for helping me

Thank you to Vanguard GMC of Carrollton for helping me get my dream car. The service provided was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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So glad I chose Vanguard GMC of Carrollton.

So glad I chose Vanguard GMC of Carrollton. Sales man who helped me was very knowledgeable and helpful. Managers were all great. Next time I want any car new or used I will be coming to Vanguard GMC of Carrollton.

So glad I chose Vanguard GMC of Carrollton.

So glad I chose Vanguard GMC of Carrollton. Sales man who helped me was very knowledgeable and helpful. Managers were all great. Next time I want any car new or used I will be coming to Vanguard GMC of Carrollton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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The truck advertised had multiple deep scratches.

The truck advertised had multiple deep scratches. It had holes from a previous install on the top of the bed. I realized why images are from afar. I spent $1,500 on flight and hotel what was suppose to be one way. After so many lies, I just wanted out of that dealership.

The truck advertised had multiple deep scratches.

The truck advertised had multiple deep scratches. It had holes from a previous install on the top of the bed. I realized why images are from afar. I spent $1,500 on flight and hotel what was suppose to be one way. After so many lies, I just wanted out of that dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Long story short and short story interesting, view my

Long story short and short story interesting, view my email communications, and decide for yourself…..Good morning! Me: My BCU rate is 5.24. In order to finalize the deal I am asking for 1. The recall be performed 2. 2 keys for the truck and bed cover 3. Sale price $58,000 4. Trade in $38,000. I am waving any additional warranties. Let me know when if have deal. Them: The updated sheet has been prepared, and I will verify the second key for you. Kindly note that bed covers can be purchased at your own expense, as our online prices are already our best price. Additionally, I will arrange for the vehicle to be sent to Chevrolet to rectify the recall. Respectfully, TUCKER SAYE JR. Me: Good morning/afternoon! Mr. Hatchett it was a pleasure meeting and talking to you on yesterday, and I look forward to doing business with you in future. I like and respect you, which is why I allow Tucker to waste so much of my time on yesterday, in any other scenario I would not have allowed that to happen. Now, as far as the truck is concerned I made a very reasonable offer that Tucker didn’t agree to. I respect his decision and stance, and with that being said we do not have a deal. Them: I sincerely apologize if you feel that we have wasted your valuable time, as that was certainly not our intention. Our primary aim was to secure the best possible rate for you, and we tried our utmost to do so. We were able to offer you the desired amount for your trade-in vehicle; however, it is unfortunately not feasible for us to further discount our vehicle and simultaneously cover the additional $1500 cost for a bed cover. We genuinely appreciate the opportunity you have provided us to earn your business and your time spent considering our offer. Respectfully,TUCKER SAYE JR. Me: Sir. It is my belief, you misunderstood what it was I was asking. The truck already has a bed cover on it. I was wanting both Keys for the truck, as well as both keys/remotes for the truck bed.(This is a 2024 with 4K miles, they should have both set of keys/remotes on hand). Them: I have reviewed your request; however, I am unable to accommodate the requested adjustment to the sales price while also providing an additional key and remote. Respectfully,TUCKER SAYE JR In closing no deal essentially over $2k, assuming they do have both set of keys on hand. You all decide if my offer was reasonable. If so, and you are looking to make a reasonable offer this may not be the dealership for you.

Long story short and short story interesting, view my

Long story short and short story interesting, view my email communications, and decide for yourself…..Good morning! Me: My BCU rate is 5.24. In order to finalize the deal I am asking for 1. The recall be performed 2. 2 keys for the truck and bed cover 3. Sale price $58,000 4. Trade in $38,000. I am waving any additional warranties. Let me know when if have deal. Them: The updated sheet has been prepared, and I will verify the second key for you. Kindly note that bed covers can be purchased at your own expense, as our online prices are already our best price. Additionally, I will arrange for the vehicle to be sent to Chevrolet to rectify the recall. Respectfully, TUCKER SAYE JR. Me: Good morning/afternoon! Mr. Hatchett it was a pleasure meeting and talking to you on yesterday, and I look forward to doing business with you in future. I like and respect you, which is why I allow Tucker to waste so much of my time on yesterday, in any other scenario I would not have allowed that to happen. Now, as far as the truck is concerned I made a very reasonable offer that Tucker didn’t agree to. I respect his decision and stance, and with that being said we do not have a deal. Them: I sincerely apologize if you feel that we have wasted your valuable time, as that was certainly not our intention. Our primary aim was to secure the best possible rate for you, and we tried our utmost to do so. We were able to offer you the desired amount for your trade-in vehicle; however, it is unfortunately not feasible for us to further discount our vehicle and simultaneously cover the additional $1500 cost for a bed cover. We genuinely appreciate the opportunity you have provided us to earn your business and your time spent considering our offer. Respectfully,TUCKER SAYE JR. Me: Sir. It is my belief, you misunderstood what it was I was asking. The truck already has a bed cover on it. I was wanting both Keys for the truck, as well as both keys/remotes for the truck bed.(This is a 2024 with 4K miles, they should have both set of keys/remotes on hand). Them: I have reviewed your request; however, I am unable to accommodate the requested adjustment to the sales price while also providing an additional key and remote. Respectfully,TUCKER SAYE JR In closing no deal essentially over $2k, assuming they do have both set of keys on hand. You all decide if my offer was reasonable. If so, and you are looking to make a reasonable offer this may not be the dealership for you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Had a great experience there hassle free.

Had a great experience there hassle free. Jermey Burrell had everything laid out for me when we got there. I would recommend to anyone. Keep up the nice work.

Had a great experience there hassle free.

Had a great experience there hassle free. Jermey Burrell had everything laid out for me when we got there. I would recommend to anyone. Keep up the nice work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeremy was incredible and made the process of buying a

Jeremy was incredible and made the process of buying a new car so easy. When it’s time for a new car, he will be my go to salesman.

Jeremy was incredible and made the process of buying a

Jeremy was incredible and made the process of buying a new car so easy. When it’s time for a new car, he will be my go to salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best place to get a GMC!

The best place to get a GMC! Jeremy was the absolute best and really took care of us!!

The best place to get a GMC!

The best place to get a GMC! Jeremy was the absolute best and really took care of us!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very good Dealership makes you feel like you're at home.

Very good Dealership makes you feel like you're at home. Would recommend to any of my friend and family. In fact, two of my friends have already bought an vehicle after I went. They keep the process smooth easy and simple really easy to work With. Thanks again vanguard GMC

Very good Dealership makes you feel like you're at home.

Very good Dealership makes you feel like you're at home. Would recommend to any of my friend and family. In fact, two of my friends have already bought an vehicle after I went. They keep the process smooth easy and simple really easy to work With. Thanks again vanguard GMC

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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James Marshall was great !

James Marshall was great ! GREAT OVERALL EXPERIENCE WOULD DEFINITELY RECOMMEND HIM TO ANYONE Go see James

James Marshall was great !

James Marshall was great ! GREAT OVERALL EXPERIENCE WOULD DEFINITELY RECOMMEND HIM TO ANYONE Go see James

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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See all 45 reviews