Reviews
Write a reviewI filled out the online questionnaire to see if the car
I filled out the online questionnaire to see if the car was still available, no response. Then I tried to “chat” with someone 3 times, still no response. I don’t know how the sell any cars this way.
I filled out the online questionnaire to see if the car
I filled out the online questionnaire to see if the car was still available, no response. Then I tried to “chat” with someone 3 times, still no response. I don’t know how the sell any cars this way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you, Kate, for letting us know about your experience. We sincerely apologize and are looking to see where the disconnect occurred. We don't typically leave our customers without a response as you described and hope for the opportunity to work with you in the future.
Alfa service
Multiple warranty work performed, the crew is great to work with.
Alfa service
Multiple warranty work performed, the crew is great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, John, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Water damaged headlight
I was pleased they covered via warranty a headlight on my car that was damaged because a access panel was missing and water got in. This saved me at least $1600
Water damaged headlight
I was pleased they covered via warranty a headlight on my car that was damaged because a access panel was missing and water got in. This saved me at least $1600
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mark, for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Annual Maserati Ghibli 2020 Service
Outstanding customer experience. Alex was very accommodating to setup annual service at my convenience. I didnt have loaner available so I stayed in the facility for the duration of the service. During that time Alex was very attentive and kept informing me on the progress. Service was very efficient am I left promises after 1.5 hour. Congratulations to technician who serviced my car as well. Overall I was very impressed by all attention, courtesy and efficient timing.
Annual Maserati Ghibli 2020 Service
Outstanding customer experience. Alex was very accommodating to setup annual service at my convenience. I didnt have loaner available so I stayed in the facility for the duration of the service. During that time Alex was very attentive and kept informing me on the progress. Service was very efficient am I left promises after 1.5 hour. Congratulations to technician who serviced my car as well. Overall I was very impressed by all attention, courtesy and efficient timing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Kris, for the great review. It is our pleasure to hear about your positive experience with our Alex and the rest of our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Fast and professional!
Phil is the guy guy you want when purchasing! They are quick and very professional. If you want to mess around and play games go else where. If u want to come and get the car you want without a bunch of nonsense, this is your place.
Fast and professional!
Phil is the guy guy you want when purchasing! They are quick and very professional. If you want to mess around and play games go else where. If u want to come and get the car you want without a bunch of nonsense, this is your place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Phil. We appreciate your business and hope to see you again in the future. Until then, drive safely!
2021 Alfa Romeo Stelvio
From the first phone call to the dealership to picking up the vehicle, the experience was outstanding. The salesperson Joana Belo was most helpful and knowledgeable, as were the staff involved with the financing and prep of our Stelvio. All of the systems of the vehicle were explained thoroughly at pickup, and we could not be happier with our experience.
2021 Alfa Romeo Stelvio
From the first phone call to the dealership to picking up the vehicle, the experience was outstanding. The salesperson Joana Belo was most helpful and knowledgeable, as were the staff involved with the financing and prep of our Stelvio. All of the systems of the vehicle were explained thoroughly at pickup, and we could not be happier with our experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is our pleasure to hear about your positive experience with Joana. Thank you for the great review and for being a part of the Alfa Romeo family. We look forward to seeing you again in the future!
Maserati Ghibli
Just purchased a Maserati Ghibli. Just wanted to say Joana was a super sales associate. She was knowledgeable of the vehicle, not pushy and patient. The Staff was pleasant and polite from the moment you walked in the door. Definitely would recommend the dealership and Joana for your car needs.
Maserati Ghibli
Just purchased a Maserati Ghibli. Just wanted to say Joana was a super sales associate. She was knowledgeable of the vehicle, not pushy and patient. The Staff was pleasant and polite from the moment you walked in the door. Definitely would recommend the dealership and Joana for your car needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new Ghibli! Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with Joana. We appreciate your business and wish you many safe miles in your new vehicle!
NL
Breanna was my service contact and did an exceptional job! I was there for a service engine light issue and, almost as an afterthought, mentioned an issue I was having whenever I gassed my car up. She made note of it and had the technician look into it. It turned out that the check engine light issue was caused by a fault within my gas filler area. The technician corrected it and replaced the carbon filter in the gas tank as it was saturated because of the fault. I was surprised that this was the cause of my issue but grateful that Breanna and the technician corrected it. The ONLY complaint about my experience was the extremely cold waiting area. I mean, you could hang a side of beef in there!! Honestly, I don't usually feel cold and enjoy air conditioning as much as the next guy, but that was too much!
NL
Breanna was my service contact and did an exceptional job! I was there for a service engine light issue and, almost as an afterthought, mentioned an issue I was having whenever I gassed my car up. She made note of it and had the technician look into it. It turned out that the check engine light issue was caused by a fault within my gas filler area. The technician corrected it and replaced the carbon filter in the gas tank as it was saturated because of the fault. I was surprised that this was the cause of my issue but grateful that Breanna and the technician corrected it. The ONLY complaint about my experience was the extremely cold waiting area. I mean, you could hang a side of beef in there!! Honestly, I don't usually feel cold and enjoy air conditioning as much as the next guy, but that was too much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Nick, for the great review. It is our pleasure to hear about your positive experience with Breanna and our service team. Thank you for your feedback on the room temperature. We will pass that on to management. We appreciate your business and look forward to seeing you again. Until then, drive safely!
Amazing Dealership
This is a great dealership that should be the benchmark for many others. I always have had a great service. All the employees are very cordial. Ive been a loyal customer of Alfa Romeo for already 3 years and fully recommend this dealership.
Amazing Dealership
This is a great dealership that should be the benchmark for many others. I always have had a great service. All the employees are very cordial. Ive been a loyal customer of Alfa Romeo for already 3 years and fully recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to write us a great review. It is our pleasure to hear about your positive experience with our team. We appreciate your business and wish you many safe miles!
Awesome dealer
very well run dealership from sales to epically service. Most Alfa service departs are behind awful. these guys are the best.
Awesome dealer
very well run dealership from sales to epically service. Most Alfa service departs are behind awful. these guys are the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the great review. It is our pleasure to hear about your positive experience with our service team. We appreciate your business and look forward to seeing you again. Until then, drive safely!