Reviews
Stolen vehicle on your watch .
Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle .
Stolen vehicle on your watch .
Stolen vehicle on your watch . Dodge Durango RT 2016 / December 2024 before Christmas . Service advisor on vehicle .
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your review. I'm truly sorry to hear about your experience with the stolen vehicle. This is a serious matter, and we are committed to addressing it promptly. Please reach out so we can discuss this further and find a resolution together. Thank you, Elliot Ryan - General Sales Manager - elliotryan@lithia.com
Convenient with great availability.
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change.
Convenient with great availability.
Convenient with great availability. Helpful staff and I had a quick turnaround on my oil change.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Suburban Chrysler Dodge Jeep Ram of Troy for your automotive needs! We look forward to working with you again soon.
Amazing sales rep, always willing to listen and take his
Amazing sales rep, always willing to listen and take his time with each and every customer!
Amazing sales rep, always willing to listen and take his
Amazing sales rep, always willing to listen and take his time with each and every customer!
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cam, thank you for your compliments to our team at Suburban Chrysler Dodge Jeep Ram of Troy! It is a pleasure working with you, and we look forward to seeing you in again soon!
MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE
MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE ROAD BECAUSE OF NO SIDEWALKS... VERY KIND, PROFESSIONAL :)
MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE
MADE CERTAIN I DID NOT WALK BACK TO MY SHOP RIGHT UP THE ROAD BECAUSE OF NO SIDEWALKS... VERY KIND, PROFESSIONAL :)
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your positive experience with our team at Suburban Chrysler Dodge Jeep Ram of Troy! It's great to know that their kindness and professionalism made a difference. Thank you for sharing this feedback!
Josh was professional and kind.
Josh was professional and kind. Would continue to have him as a sales representative in the future.
Josh was professional and kind.
Josh was professional and kind. Would continue to have him as a sales representative in the future.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the shoutout to Josh at Suburban Chrysler Dodge Jeep Ram of Troy. We'll be sure to pass this along and look forward to serving you again soon!
Max is always great!
Max is always great! Works fast to help us get the vehicle we want and able to help us get it at our desired price. Great communication, efficient, and great to work with.
Max is always great!
Max is always great! Works fast to help us get the vehicle we want and able to help us get it at our desired price. Great communication, efficient, and great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Max provided excellent service and helped you find the perfect vehicle at Suburban Chrysler Dodge Jeep Ram of Troy. Thank you for sharing your positive experience with us!
I can’t express my gratitude towards Kyle for locating
I can’t express my gratitude towards Kyle for locating the Jeep that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Kyle provided was the best that I’ve dealt with when buying a vehicle.
I can’t express my gratitude towards Kyle for locating
I can’t express my gratitude towards Kyle for locating the Jeep that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Kyle provided was the best that I’ve dealt with when buying a vehicle.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that Kyle provided exceptional service and helped you find the perfect Jeep at Suburban Chrysler Dodge Jeep Ram of Troy. Enjoy your new ride, and feel free to reach out if there's anything else we can do for you!
I had an incredible experience at Suburban Collection
I had an incredible experience at Suburban Collection Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional, knowledgeable, and communicative every step of the way. Kyle went above and beyond to make sure all the details were handled with care, and I truly felt like he had my best interest in mind throughout the entire process. It’s clear he genuinely cares about his customers and takes pride in delivering top-notch service. If you’re in the market for a vehicle, I can’t recommend Kyle Huber enough. He’s a standout in the industry and made what can be an overwhelming experience feel effortless. Suburban Collection Jeep is lucky to have him on their team!
I had an incredible experience at Suburban Collection
I had an incredible experience at Suburban Collection Jeep thanks to Kyle Huber. From the moment I walked in, Kyle made the car-buying process smooth, stress-free, and even enjoyable. He was professional, knowledgeable, and communicative every step of the way. Kyle went above and beyond to make sure all the details were handled with care, and I truly felt like he had my best interest in mind throughout the entire process. It’s clear he genuinely cares about his customers and takes pride in delivering top-notch service. If you’re in the market for a vehicle, I can’t recommend Kyle Huber enough. He’s a standout in the industry and made what can be an overwhelming experience feel effortless. Suburban Collection Jeep is lucky to have him on their team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with Kyle at Suburban Chrysler Dodge Jeep Ram of Troy! We're delighted to hear that he made the car-buying process smooth and enjoyable. Our team takes pride in providing top-notch service, and it's great to know we hit the mark. Enjoy your new vehicle!
Scott was the best sales person.
Scott was the best sales person. He was very knowledgeable. I am a very happy customer. I love my 2013 Town and Country with low miles. It also was loaded with extra stuff that I never had before. The price was fair. I walked out thinking I got the deal. Yes! I would return to this dealership again. Usually I don't write reviews. I wanted to give Scott a good review because he deserves it. He made this experience a happy one.
Scott was the best sales person.
Scott was the best sales person. He was very knowledgeable. I am a very happy customer. I love my 2013 Town and Country with low miles. It also was loaded with extra stuff that I never had before. The price was fair. I walked out thinking I got the deal. Yes! I would return to this dealership again. Usually I don't write reviews. I wanted to give Scott a good review because he deserves it. He made this experience a happy one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Scott and the team at Suburban Chrysler Dodge Jeep Ram of Troy! We're delighted to hear that you're enjoying your 2013 Town and Country, especially with all those extra features. It's wonderful knowing you felt confident about the deal, and we look forward to welcoming you back in the future!
This was a great experience Todd in sales helped me order
This was a great experience Todd in sales helped me order the truck I wanted with the exact equipment. Process was smooth with Wes in the finance office presented me with all the different options and extra coverages and took the time to break down the details of each. I did enjoy that instead of the giant folder of paperwork everything is on a small credit card sized usb now.
This was a great experience Todd in sales helped me order
This was a great experience Todd in sales helped me order the truck I wanted with the exact equipment. Process was smooth with Wes in the finance office presented me with all the different options and extra coverages and took the time to break down the details of each. I did enjoy that instead of the giant folder of paperwork everything is on a small credit card sized usb now.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, we're delighted to hear that Todd and Wes made your experience at Suburban Chrysler Dodge Jeep Ram of Troy a smooth one! It's great to know you appreciated the modern touch with the USB. Enjoy your new truck!