Suburban Volvo

4.7
(494 reviews)

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About our dealership

This seller has been on Cars.com since April 2021.

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Reviews

4.7
(494 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Suburban Volvo from DealerRater.

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5.0

Johnatan is great guy. Profesional and very cooperate....

Johnatan is great guy. Profesional and very cooperate. Willing to help to make best dill for customer.

4.8

had my xc60 serviced for 44 000 mile checkupChris Adams...

had my xc60 serviced for 44 000 mile checkup Chris Adams is the best,he knows the Volvo's inside and out. always a pleasure to work with

Dealer response

Thank you for the wonderful review on Chris......I will make sure he knows that he did a great job

3.0

Wanted to to buy a 2021 xc 60 that was in Suburban Volvo...

Wanted to to buy a 2021 xc 60 that was in Suburban Volvo fleet,got an estimate for my vehicle from the sales guy Jon Smith for a trade in. Ater driving their vehicle Jon Smith told me the vehicle would be up for sale in a month and half,vehicle had 3000 miles yet the dealership was still selling the vehicle as a new vehicle and it was priced as a new vehicle

Dealer response

DizzyFuzzy, I am sorry that our rental fleet vehicle rules weren't explained to you in their entirety. They must stay in the fleet for a certain amount of time before they can be sold to the public and are still eligible for the new car programs for leasing. Please contact the sales manager Mr. Rob Lyons with any further questions. Thank you for your interest in our brand

Consumer response

Well fair enough about not explaining the rules Etc. However I had your sales guy get an estimate on my Xc 60 while it was in for service so it probably should have occurred to someone at your dealership that I was interested in a new xc 60 purchase So why give me a vehicle to drive that is not for sale?

Consumer response

So why give me a vehicle to drive that is not for sale?

5.0

Jon really understands the Volvo product line. He...

Jon really understands the Volvo product line. He matched us up with the XC60 and did a lot of work to find the right vehicle available at the moment. He was very friendly and made the purchase an enjoyable experience. Thanks, Jon!

Dealer response

Thank you Jeff for the great review Adamm Davis - General Manager

5.0

I stopped in at Suburban Volvo last week to explore my...

I stopped in at Suburban Volvo last week to explore my options for an S90 lease or a pre-owned S90. I spoke with Kyle and I can honestly say it was the best sales interaction I have had. Kyle was welcoming and listened in detail to my color/package preferences. He took the time to answer all of my questions and also knew the answers to specific detailed questions that I had after I test drove the vehicle. Simply put, Kyle was extremely knowledgeable and passionate about the Volvo brand. If you are looking to get into a Volvo, ask for Kyle!

Dealer response

What a wonderful review on Kyle. Thank you for sharing Adamm Davis - General Manager

4.5

Ask for Kyle Breda ! He is amazing and makes the process...

Ask for Kyle Breda ! He is amazing and makes the process so much easier! Kyle goes above and beyond for his customers and tries to help as much as possible. I love my new volvo , and I will definitely became a loyal client ! Thank you Kyle for help me find the perfect car

Dealer response

Thank you for the great review Adamm Davis - General Manager

5.0

amazing experience from start to finish, Steve C. was...

amazing experience from start to finish, Steve C. was amazing, honest, dependable, knowledgeable, made the process seamless, went above and beyond to take care of the sale and help out with all the features on the car. It was real pleasure and if I ever need another car I'm going back to Suburban Volvo and ask for Steve, the best salesman I have ever met!!! Thanks for everything!!!

Dealer response

Thank you Andrzej for the great review Adamm Davis - General Manager

5.0

Jonathan was great, professionalism seems to be core...

Jonathan was great, professionalism seems to be core value to this dealership We didn’t not buy expensive car however you count never tell by customer service that was received. Vehicle was cleaned, filled with gas fantastic touch.

Dealer response

Mirza, we're happy to hear you had such a positive experience with our team! Thank you for posting

5.0

Great service as usual

Very knowledgeable service staff. They have always been fair with me and the long service I got out of my previous vehicle attests to the great care they took of my car. I've been going to this dealership for over 20 years and am now on my fourth Volvo from them. Highly recommended. I have most often had Chris as my service advisor and he is great.

Dealer response

Thank you for taking the time to let us know how we did. Adamm Davis - General Manager

5.0

Service was performed on my 2015.5 Volvo xc 60 ,40000...

Service was performed on my 2015.5 Volvo xc 60 ,40000 mile Suburban Volvo picked up my vehicle and supplied me with a loaner Dan Curmi and Chris Adams were very helpful,many thanks

Dealer response

We're so happy we were able to help you out!

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