Reviews
Write a reviewI’ve been shopping for a new truck for months. I was...
I’ve been shopping for a new truck for months. I was about ready to give up until I drove out to see the guys at Desoto Auto Mall. They had a wide selection of trucks all at a fair price! Huge shout out to Jordan, Mike and Joey for all your help!
Just like it says on the old pizza boxes, "You've tried the rest, now try the best!" Desoto delivers, again. Thanks for shout out to the guys and thanks for the superb review!
Joey at Desoto Ford was amazing. He helped my husband and...
Joey at Desoto Ford was amazing. He helped my husband and I get our first car without any inconvenience. He managed to find exactly what we were looking for. 10/10 would recommend!!
Three cheers for Joey! For you to give us a 10/10 when the rating system only goes to 5-stars is saying a lot! Thank you so much and we look forward to helping you with your second car, and your third, and your fourth, and.... well, you get the idea!
Made an offer online and had to call myself to find out...
Made an offer online and had to call myself to find out if they received it. After that I was offered a deal without speaking to decision makers about details or a possible counter offer. I text the salesman about maybe countering and was told it would not change. I still made the counter offer on my trade amount but couldn't even get to the point of seeing someone. I guess this dealership is to good to deal with having a good dialogue or setting up a time so we could see what was possible. The salesperson, CJ was responsive but I guess management did not want to consider a sit down according to our conversation, which again ended with with "it will not change." I am not sure who he was speaking with internally but have moved on and dealing with another dealership. I don't want to give CJ a bad rating because I don't know why we couldn't at least sit down so where my disappointment lies is with the quick dismissal of my whole experience. I followed up a thank you to CJ for trying and crickets. Have a great day and I hope you stay safe and realize life is about relationships. My star rating is based on how quickly I was kicked to the side on a possible deal!!!!!
Desoto enjoys robust ratings on social media and our customers overwhelmingly have good things to say about us. We regret that you are not one of them.
Sight unseen for a value on trade, I was not even offered an opportunity to come in to do so. Robust ratings would not have yielded this result and a callus and inaccurate rebuttal. Maybe it was the salesman but the LACK of dialogue was evidence of that. Please take responsibility and don't waiver from taking that as fact. Unrealistic offer at best is why I made a better deal with another dealership which I close on tomorrow. Narcissism only serves those that can't take responsibility, I put my name out there how about you hiding behind the dealership name. Regret is a form of some wrong doing which you bare sole responsibility for, please rest assure you should take on the burden of this careless, irresponsible attack as I was truly and fully accurate in my experience. I hope you know how this really reflects on you as author of these words because you are shallow at best.
My first experience here was wonderful. Friendly and...
My first experience here was wonderful. Friendly and accommodating staff completed my RV Oil Change and service hassle free. I will return for service for sure!
And may every time be like the first time! We always shoot for the no-hassle experience at DeSoto. Thank you for taking the time to share what we do with the rest of the world!
I love this service department everyone is super nice and...
I love this service department everyone is super nice and very helpful, my car was finished super fast and had a great full service done
Sounds super! When you do things right it always works out! That's what DeSoto is all about - turning customers into friends! Thank you!
Yeah buddy get ur stuff done here. I been happy from day...
Yeah buddy get ur stuff done here. I been happy from day 1 with these folks. And uh 25 words huh? Uh okay yeah they good
How about that? Is there anything else to say? Thank you hitting the nail on the head! Happy trails to you!
Always on point with getting me in and out for my oil...
Always on point with getting me in and out for my oil changes. Definitely the best deal in town for two oil changes can’t beat the price.
Happy Customer Alert!!! Thanks for helping spread the word! See you again soon....
Desoto is always very professional and timely my dealings...
Desoto is always very professional and timely my dealings with this dealership. There line of communication is always open and their response to any questions or concerns is always on point.
We are proud of our satisfied customers and it shows because they continue to return! Happy to be of service to you and many thanks!
Our experience with this dealership was very positive....
Our experience with this dealership was very positive. All preliminary email and phone communication with Bethany was handled promptly and succinctly. The representative we worked with, Christy, was pleasant and efficient and we would most certainly do business with this dealership in the future.
We appreciate positive customers who have positive experiences at DeSoto! So, come on back when you're ready! We'll be here waiting to help again! Many thanks!
Desoto provided a fair deal, great service, and friendly...
Desoto provided a fair deal, great service, and friendly staff. I had no issues with my trade in or with the purchase of the new vehicle. Will definitely recommend Desoto and would use again.
Well, it looks like you said it all! We all appreciate your kind remarks. Until we meet again.......