Reviews
Friendly service and thoroughly check your car to make
Friendly service and thoroughly check your car to make sure everything is safe and up to date.
Friendly service and thoroughly check your car to make
Friendly service and thoroughly check your car to make sure everything is safe and up to date.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diane, thank you for trusting our team at Suburban Subaru of Troy with your vehicle. Safe travels until next time!
Over the past nine years of service I have always left
Over the past nine years of service I have always left feeling well satisfied with their treatment of me and my Outback.
Over the past nine years of service I have always left
Over the past nine years of service I have always left feeling well satisfied with their treatment of me and my Outback.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Al, we're delighted to hear that you've consistently had satisfying experiences with us at Suburban Subaru of Troy over the years. Thank you for your continued trust and support!
Suburban Subaru always get repairs done efficiently.
Suburban Subaru always get repairs done efficiently. Everyone is very polite. Their waiting room has all the desirable amenities.
Suburban Subaru always get repairs done efficiently.
Suburban Subaru always get repairs done efficiently. Everyone is very polite. Their waiting room has all the desirable amenities.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Will, we're delighted to hear that you appreciate the efficient service and amenities at Suburban Subaru of Troy. Thank you for your kind words!
We went in with a specific need, 3500 pound towing
We went in with a specific need, 3500 pound towing capacity. We were heard and bought a new Outback XT that looks like us and our lifestyle!
We went in with a specific need, 3500 pound towing
We went in with a specific need, 3500 pound towing capacity. We were heard and bought a new Outback XT that looks like us and our lifestyle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at Suburban Subaru of Troy was able to meet your specific needs with the Outback XT! Enjoy all your future adventures, and thank you for choosing us!
Friendly atmosphere and helpful people!
Friendly atmosphere and helpful people! Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price that fit.
Friendly atmosphere and helpful people!
Friendly atmosphere and helpful people! Made my first Subaru experience exciting and easy. My sales person was extremely patient, kind, and helped me find the car I wanted at the price that fit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your first Subaru experience was exciting and seamless at Suburban Subaru of Troy! Our team is always here to help you find the perfect car. Enjoy your new ride, and thanks for choosing us!
Erica is wonderful.
Erica is wonderful. She knows her Subarus and gives good advice. I’d assuredly ask for her again when I need service.
Erica is wonderful.
Erica is wonderful. She knows her Subarus and gives good advice. I’d assuredly ask for her again when I need service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Patty, we're delighted to hear that Erica provided you with excellent service at Suburban Subaru of Troy. We look forward to welcoming you back for any future needs!
I am generally happy with the service of this dealership.
I am generally happy with the service of this dealership. I know that they have the knowledge to keep my 2019 Subau Impreza in shape. If I may, the only criticism I have is that their prices are on the high side compared to local independent auto-care shops. Just two examples: full synthetic oil change and filter and tire rotation: $112.00 at Subaru, between $65.00 and $85.00 at Goodyear autocare and Firestone autocare. 4 mew tire pressure sensors: $720.00 at Subaru, $395.00 at Goodyear autocare and Firestone autocare.
I am generally happy with the service of this dealership.
I am generally happy with the service of this dealership. I know that they have the knowledge to keep my 2019 Subau Impreza in shape. If I may, the only criticism I have is that their prices are on the high side compared to local independent auto-care shops. Just two examples: full synthetic oil change and filter and tire rotation: $112.00 at Subaru, between $65.00 and $85.00 at Goodyear autocare and Firestone autocare. 4 mew tire pressure sensors: $720.00 at Subaru, $395.00 at Goodyear autocare and Firestone autocare.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gerry, we appreciate your feedback and are glad to hear you're generally satisfied with the service at Suburban Subaru of Troy. We understand pricing is an important factor and will certainly take your comments into consideration. Thank you for choosing us to care for your 2019 Subaru Impreza!
Troy Subaru is amazing!
Troy Subaru is amazing!!! They said it would take an hour and it did! I would recommend them to everyone
Troy Subaru is amazing!
Troy Subaru is amazing!!! They said it would take an hour and it did! I would recommend them to everyone
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marie, we're delighted to hear that your experience at Suburban Subaru of Troy was timely and satisfying! Thank you for recommending us.
Erica M, the service advisor, was helpful and
Erica M, the service advisor, was helpful and professional at Suburban Subaru of Troy. I appreciated Connor M, the technician, explaining the overall condition of my car in detail along with a video. The waiting area was clean and comfortable, and the work was completed quickly. I would highly recommend this service department.
Erica M, the service advisor, was helpful and
Erica M, the service advisor, was helpful and professional at Suburban Subaru of Troy. I appreciated Connor M, the technician, explaining the overall condition of my car in detail along with a video. The waiting area was clean and comfortable, and the work was completed quickly. I would highly recommend this service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Linda, we're delighted to hear that Erica and Connor provided you with such a positive experience at Suburban Subaru of Troy. Thank you for recommending our service department!
Needed emergency repair.
Needed emergency repair. Subaru provided free towing service and two free Lyft rides. Best service ever!
Needed emergency repair.
Needed emergency repair. Subaru provided free towing service and two free Lyft rides. Best service ever!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marge, we're delighted to hear that our team at Suburban Subaru of Troy could assist you with the emergency repair and provide top-notch service. Thank you for sharing your experience!