Alfa Romeo of Plano

Purchased an Alfa Romeo in Feb 2025. The Service area is terrible, they never answer the phone. We requested a duplicate key in Feb when we bought the car, still nothing & it's June. They said that keys were running 30 days behind but it's now been over 120 days. We bought a service pkg & I have no idea how we'll be able to schedule service if noone answers the phone. It's a mess. Worst service we've ever experienced at a dealership!!!

I am sooooooo HAPPY!!! I contacted Alfa Romeo Of Plano and I knew she was the car for me. I talked with Trent B. and I am so glad that he was my salesman. I looked at so many cars and talked to so many people... and then I talked to Trent. By far Trent, and only Trent, was the reason I bought the car. I am so excited to get my Audi Q3! Trent answered his phone on Sundays, answered it on his day off and even sent me a shout-out birthday video while I wait for delivery-My twin sister forgets my birthday! So check out his video and like it because he made my Birthday!!! https://www.youtube.com/shorts/mUtZiiZ7naw Thank you Trent, you gave me the luxury treatment! @hautecars5568 💃 Sarah Also, Check back and watch my follow-up video, when I get her! https://snaplala.com/

I had a very pleasant experience at alpha Romeo of Plano. I was shown multiple vehicles by sales person “Gabriella” although I did not purchase a vehicle I would definitely refer friends and family to this location based on the customer service I had received.

The service department is in need of a refresh. We had not received an update after the vehicle having sat at the dealership for over two weeks. After calling in to ask for a status, no one available to pick up the phone. Very frustrating and disappointing experience with zero communication and even less transparency in their process. I recommend taking any business to another dealer.

My salesman Bob was excellent and very knowledgeable about Alfa Romeos. He patiently explained everything to me and was very helpful through the whole leasing process. If you want an Alfa, Bob is your guy! A true professional. Thanks, Bob!

11 hours ago I've owned more than a few high end luxury vehicles. This luxury purchase experience from Alfa Romeo of Plano was, by far, the worst luxury experience I've ever experienced. I would rate it a zero if I could.

11 hours ago I've owned more than a few high end luxury vehicles. This luxury purchase experience from Alfa Romeo of Plano was, by far, the worst luxury experience I've ever experienced. I would rate it a zero if I could

R.J. was amazing and had a wealth of knowledge on the Alfa Romeo brand; he is the go-to guy concerning any information on the brand and updates that you may need on your purchasing decision. You are well informed, whether to buy or lease any new Alfa Romeo model line! I retired my 3-year-old leased Stelvio at this dealership to get into a new Tonale, and R.J. was kind enough to deliver my new Tonale to my house and pick up my old lease for returning it! Two thumbs up!

Our sales rep Chad was fantastic. Knowledgeable, friendly, efficient, definitely not pushy. Start to finish with him was a breeze, very comfortable and happy with my purchase. However, dealing with Saad in financing was nothing less than disgusting. He was incredibly rude and dismissive. I was stunned at how he spoke to me, and literally turned to walk away from the entire deal but I refuse to let him cheat me and Chad out of this deal. This was 2 days ago and I'm still appalled at his attitude and the way he belittled me. I would happily send anyone to Chad with the understanding to avoid Saad at all costs. Even the cost of losing the deal and vehicle ultimately. He is the worst of the car sale industry, the very picture of every negative stereotype and the reason most people especially women hate car shopping. I truly regret not walking out of his office and demanding someone else to work with. If had im sure I would have had a better lasting impression of the entire process. As of now I'm left dismayed by his arrogance.

Our sales rep Chad was fantastic. Knowledgeable, friendly, efficient, definitely not pushy. Start to finish with him was a breeze, very comfortable and happy with my purchase. However, dealing with Saad in financing was nothing less than disgusting. He was incredibly rude and dismissive. I was stunned at how he spoke to me, and literally turned to walk away from the entire deal but I refuse to let him cheat me and Chad out of this deal. This was 2 days ago and I'm still appalled at his attitude and the way he belittled me. I would happily send anyone to Chad with the understanding to avoid Saad at all costs. Even the cost of losing the deal and vehicle ultimately. He is the worst of the car sale industry, the very picture of every negative stereotype of dealerships and the reason most people especially women hate car shopping. I truly regret not walking out of his office and demanding someone else to work with. If had im sure I would have had a better lasting impression of the entire process. As of now I'm left dismayed by his arrogance.