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Peter Smith GM

(298 reviews)
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award

Reviews

(298 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Peter Smith GM from DealerRater.

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We would like to thank Mike Knuude for his wonderful

We would like to thank Mike Knuude for his wonderful service and help in buying our new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Overall good experience, Liam met me on the lot promptly,

Overall good experience, Liam met me on the lot promptly, went over options for models that I was looking for and we discussed pricing and warranty options, Amanda was very professional. I bought a model that suited my needs for a fair price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for working with us! I am happy Liam and Amanda treated you well - Thanks so much, Cole Dealer

Recently had a situation with our equinox where it had

Recently had a situation with our equinox where it had become disabled and towed in twice unfortunately. While concerning and frustrating we allowed the Peter Smith Service department to try again with the problem and 2nd time around we feel their team solved the problem. Time will tell as it was a few months inbetween, but the dealership took real good care of us to get us through this frustration.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience, Liam drove to meet me halfway to show

Great experience, Liam drove to meet me halfway to show me a vehicle. Ended up getting this vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience dealing with Mike for my new vehicle.

Great experience dealing with Mike for my new vehicle. Very helpful, knowledgeable, and I love my new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As always, it was a great experience working with Mike

As always, it was a great experience working with Mike Knuude on the purchase of my new 2023 Equinox. He is very knowledgeable and has a good understanding of my preferences in a new vehicle. He took the time to explain the new features on my SUV and helped me set up the OnStar as well as other features in the SUV. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was a great experience working with Mike Knuude again.

It was a great experience working with Mike Knuude again. He is very knowledgeable about all the GM products. He led me through all of the new components of my new 2024 Equinox, and made sure that I was comfortable with the additions to this vehicle. Thank you Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We were treated nicely and all our questions were

We were treated nicely and all our questions were answered Love the car and comfort Unfortunately I have had heart surgery and unable to drive for 8 -10 weeks Will be willing to comment at a later date.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience!

Great experience! Would likely buy a second vehicle due to customer service in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mike was excellent to work with.

Mike was excellent to work with. Thoroughly enjoyed it. Love my Caddy my dream car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.