Reviews
Tired of dealership/salesman games, pressure tactics,
Tired of dealership/salesman games, pressure tactics, forced addons, etc? Then go to Wilkins for a new Mazda - you won't be disappointed. You will find friendly, polite, professionals, a competitive price, and a streamlined process. Thanks Josh, you went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This was my first car purchase and the day could not have
This was my first car purchase and the day could not have gone BETTER. We are so appreciative of the team at Wilkins Mazda in Elmhurst who made buying a car so clear and easy. The process went so smoothly and was enjoyable (which I don't think I could say I've ever experienced at a car dealership). A very special thanks to Josh Pasturczak who truly treated us like royalty. He is a top notch employee and we are so grateful to have done business with him. We also want to thank Jerry in the Finance team who made the paperwork portion of the purchase so easy. He explained everything so clearly and guided us through the process. I walked away having a perfect understanding of everything I signed and feeling heard in what my needs were in a car. This was the best Christmas gift and we definitely will be raving about this dealership and the members on this team to all of our friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I like everyone at the dealer everyone treat you nice and
I like everyone at the dealer everyone treat you nice and respect and they are so helpful team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mr Accetta was wonderful and made my son’s first car
Mr Accetta was wonderful and made my son’s first car purchase painless. Thanks to the entire Wilkins team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Staff was very knowledgeable, straightforward and
Staff was very knowledgeable, straightforward and friendly. They explained things clearly and were made the car buying process fun and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Initially I had a problem.
Initially I had a problem. Things were not communicated to me properly and that didn’t sit well w/me. I’m not the type of person that normally leaves a bad review or tries to get another person in trouble but I also didn’t want to be charged for something that I didn’t feel was fair. I was a little hesitant to walk back in there after bringing my complaint to their attention. I was worried I’d be getting so looks of contempt or serious attitude but it was nothing like that at all. So it’s nice to know that I can go in and have the opportunity to change my review from poor to great. I wasn’t made to feel like a “Karen” when I walked back in to Hyundai to pick up my refund and the service manager and the guys behind the service counter were nothing but courteous. I’m very happy to say Hyundai in Elmhurst will continue to get my support. A huge thanks to them for understanding my issue and helping me out!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly staff at this dealership.
Very friendly staff at this dealership. Next car purchase will be through this dealership as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is an excellent dealership, and I would recommend
This is an excellent dealership, and I would recommend this dealership to all of my associates.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Staff are excellent.
Staff are excellent. Kind, quick, and respectful. Everyone should make this their go to spot
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words. I will pass this review on to the staff Have a great day and an even better week! Thank you, Steve Foresta Operations Manager
The car buying experience for me at this dealership was
The car buying experience for me at this dealership was so non stressful. They explained everything to me! This was the first time for me buying a car on my own. Jose made it a fun and enjoyable experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car