Ed Morse Chrysler Dodge Jeep Ram

3.1
(53 reviews)
Visit Ed Morse Chrysler Dodge Jeep Ram
Sales hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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New (573) 232-2338 (573) 232-2338
Used (573) 232-2334 (573) 232-2334
Service (573) 232-2335 (573) 232-2335

Inventory

See all 75 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since May 2021.

Service center

Phone number (573) 232-2335

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

View all 10 employees View less employees

Reviews

3.1
(53 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Chrysler Dodge Jeep Ram from DealerRater.

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1.0

BUYER BEWARE!

BUYER BEWARE!!! We purchased a new 2022 Dodge 1500 Laramie in Sept of 2022. My husband received military orders for an overseas duty station and attempted to sell the vehicle. Unfortunately, the Carfax for the vehicle is showing a brandished title due to the dealership incorrectly inputting the receiving and sale mileage. After bringing this issue to the dealership, the sales manager and general manager stated it was an "easy fix" and it would take 30 days or more to correct. We are about to leave the area and are now in a bind. Since the original buyer refused to purchase due to their discrepancy, I asked the dealer to purchase it. Both the sales manager and general manager refused to purchase it back. We had 2 buyers and couldn't sell the vehicle due to their discrepancy! I made a complaint to the Attorney General's office and the general manager, Randy Nelson, chose to state it was our fault and the DMV for not noticing their mistake. The complete lack of accountability for their actions speaks volumes. They only care about car sales and bringing in the commission without caring about the customer. This is a completely different experience from purchasing a vehicle from Ford in Marshfiekd or BMW in Springfield. Dodge in St Robert dealership seems to bank on the fact their customers are military and rotate duty stations so they never have to deal with their mistakes. Fortunately for future customers, I will not passively let their actions go without telling others how little they care about their customers. Instead of blaming others, how about taking responsibility for what was done and try and fix it???

1.0

BUYER BEWARE!

BUYER BEWARE!!! We purchased a new 2022 Dodge 1500 Laramie in Sept of 2022. My husband received military orders for an overseas duty station and attempted to sell the vehicle. Unfortunately, the Carfax for the vehicle is showing a brandished title due to the dealership incorrectly inputting the receiving and sale mileage. After bringing this issue to the dealership, the sales manager and general manager stated it was an "easy fix" and it would take 30 days or more to correct. We are about to leave the area and are now in a bind. Since the original buyer refused to purchase due to their discrepancy, I asked the dealer to purchase it. Both the sales manager and general manager refused to purchase it back. We had 2 buyers and couldn't sell the vehicle due to their discrepancy! I made a complaint to the Attorney General's office and the general manager, Randy Nelson, chose to state it was our fault and the DMV for not noticing their mistake. The complete lack of accountability for their actions speaks volumes. They only care about car sales and bringing in the commission without caring about the customer. This is a completely different experience from purchasing a vehicle from Ford in Marshfiekd or BMW in Springfield. Dodge in St Robert dealership seems to bank on the fact their customers are military and rotate duty stations so they never have to deal with their mistakes. Fortunately for future customers, I will not passively let their actions go without telling others how little they care about their customers. Instead of blaming others, how about taking responsibility for what was done and try and fix it???

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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1.0

Absolutely worst service department I have ever dealt

Absolutely worst service department I have ever dealt with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again.

1.0

Absolutely worst service department I have ever dealt

Absolutely worst service department I have ever dealt with their price is astronomically high. Head for tire pressure sensors on challenger, just the labor was $316. Never do service there again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Take great care of us anytime we needed help and great

Take great care of us anytime we needed help and great customer service and quick to get us taken care of on short notice

5.0

Take great care of us anytime we needed help and great

Take great care of us anytime we needed help and great customer service and quick to get us taken care of on short notice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

My experience was very quick, easy and professional.

My experience was very quick, easy and professional. It made trading in a vehicle a seamless process.

5.0

My experience was very quick, easy and professional.

My experience was very quick, easy and professional. It made trading in a vehicle a seamless process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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1.0

Worst customer service skills I have ever encountered.

Worst customer service skills I have ever encountered. Ordered a truck, they recieved it damaged, did body work, yet wouldn’t provide a damage report or give any compensation for damaged vehicle. After waiting 6 months and getting 2 credit checks from the company, I ended up not purchasing and they screwed my credit. I would advise not to shop here

1.0

Worst customer service skills I have ever encountered.

Worst customer service skills I have ever encountered. Ordered a truck, they recieved it damaged, did body work, yet wouldn’t provide a damage report or give any compensation for damaged vehicle. After waiting 6 months and getting 2 credit checks from the company, I ended up not purchasing and they screwed my credit. I would advise not to shop here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

DO NOT TRUST these auction resellers.

Not very ethical salesmen, Looked at a car and wanted to buy but the "perfect" AC was blowing warm air so was told I'd get a call back and never did. Also was told the car was in great shape and accident free as advertised only to find on the carfax it was in a collision and the airbags were deployed. Pretty sure that was fate that I never got a call back although they still advertise as accident free lol.

1.0

DO NOT TRUST these auction resellers.

Not very ethical salesmen, Looked at a car and wanted to buy but the "perfect" AC was blowing warm air so was told I'd get a call back and never did. Also was told the car was in great shape and accident free as advertised only to find on the carfax it was in a collision and the airbags were deployed. Pretty sure that was fate that I never got a call back although they still advertise as accident free lol.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Fake xxx people

Very unprofessional set up a new motor in my truck charge me $7000 and I put a used motor in my truck with 100,000+ miles. I’m sending these pictures I’m telling everybody do not go to this dealership. They are scandalous and they’re fraud, and they all be a shame for taking advantage of elderly people .

1.0

Fake xxx people

Very unprofessional set up a new motor in my truck charge me $7000 and I put a used motor in my truck with 100,000+ miles. I’m sending these pictures I’m telling everybody do not go to this dealership. They are scandalous and they’re fraud, and they all be a shame for taking advantage of elderly people .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Honest upfront friendly people, super easy to work with

Honest upfront friendly people, super easy to work with and good prices, fair trade in value and very responsive

5.0

Honest upfront friendly people, super easy to work with

Honest upfront friendly people, super easy to work with and good prices, fair trade in value and very responsive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

They were super nice and helpful!

They were super nice and helpful! They made it easy to find what I was looking for and were great about notifying me when something that met my criteria came through.

5.0

They were super nice and helpful!

They were super nice and helpful! They made it easy to find what I was looking for and were great about notifying me when something that met my criteria came through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

found my 2022 Ram 1500 on their website while deployed

found my 2022 Ram 1500 on their website while deployed overseas. I received an email response the very next morning. All my questions were answered and the sale all finalized via phone. Day after coming home I signed paperwork and drove away. This was the easiest purchasing experience of my life. The entire staff was friendly, knowledgeable and extremely efficient. We will be return customers.

5.0

found my 2022 Ram 1500 on their website while deployed

found my 2022 Ram 1500 on their website while deployed overseas. I received an email response the very next morning. All my questions were answered and the sale all finalized via phone. Day after coming home I signed paperwork and drove away. This was the easiest purchasing experience of my life. The entire staff was friendly, knowledgeable and extremely efficient. We will be return customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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