Reviews
Was very helpful and understanding and very efficient in
Was very helpful and understanding and very efficient in his job. Very calm. An all around good salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing us and for sharing your positive experience with us. We truly appreciate your kind words about our salesman. We look forward to assisting you again in the future! - The Ed Morse Chevrolet Buick GMC Team
I did not have a great experience with Kevin in the
I did not have a great experience with Kevin in the collision center. I sent my car there for an estimate. I was discussing the results with him over the phone and asking questions. He became very annoyed that I did not commit to his company fixing my car immediately. He told me I had to decide to fix it or cash out on claim before the estimate could be sent. I explained I needed to discuss options with my husband. He told me if he knew I did not need intend to fix my vehicle I shouldn’t have brought it there. He also stated that any other estimates for the day he would ask up front what their intentions were and wasn’t going to do them if they did not intend on getting their vehicle repaired there. I asked him if I could speak to a manager due to his poor customer service. He then preceded to say in a snotty manner “haven’t you ever had a bad day” there was no apology for his rudeness just excuses which would have been fine if he wasn’t justifying his actions in a rude way. I have decided to get my car fixed but due to the fact I felt pressured into a commitment without knowing all the details and Kevin’s rude behavior I will be giving someone else my business.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. - The Ed Morse Chevrolet Buick GMC Team
First time purchasing a vehicle from a dealership.
First time purchasing a vehicle from a dealership. Nate made it a very easy process for me. Great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! - The Ed Morse Chevrolet Buick GMC Team
Ed at Ed Morse GMC Rolla, Missouri made our buying
Ed at Ed Morse GMC Rolla, Missouri made our buying experience enjoyable. We got the type of truck we wanted at a reasonable price and they treated us fairly on our trade in. I recommend this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We're glad to hear that you found the process of buying your vehicle from us to be enjoyable. We look forward to working with you again! - The Ed Morse Chevrolet Buick GMC Team
No pressure sales.
No pressure sales. Easy to work with. Nate our sales person was very friendly and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review, Mike! It is great to know that our team here at Ed Morse Chevrolet Buick GMC - Rolla (RCBG) was able to provide you with a friendly and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. - The Ed Morse Chevrolet Buick GMC Team
Our sales person, Nate, had the most awesome personality
Our sales person, Nate, had the most awesome personality I have ever seen as far as sales go. I'm 60 years old and I must say it's been many years since I encountered such a pleasant young man. I can see God at work in him. The entire staff was very nice to us. So far, we give all 5 stars. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy to hear your time spent with Nate was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future, Dora. - The Ed Morse Chevrolet Buick GMC Team
Nate was very accommodating and took his time to show me
Nate was very accommodating and took his time to show me features on the car. Ed Morse was a nice dealership to do business with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Nathan and our team went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! - The Ed Morse Chevrolet Buick GMC Team
Nathan Boxx and the other staff was very helpful in our
Nathan Boxx and the other staff was very helpful in our purchase. They went above and beyond to find what we wanted and made sure we took it home today.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nathan was so easy to work with.
Nathan was so easy to work with. This is the 2nd vehicle we have bought from him and he is great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty to our dealership and for taking the time to write this review. Nathan’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. - The Ed Morse Chevrolet Buick GMC Team
The sales person were very kind and eager to work with me
The sales person were very kind and eager to work with me on the trade.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! - The Ed Morse Chevrolet Buick GMC Team