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Schaumburg Toyota

(1,818 reviews)
Visit Schaumburg Toyota
Sales hours: 9:00am to 6:00pm
Service hours: 8:30am to 3:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 8:30am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2015 consumer dealer award
New (888) 285-8469 (888) 285-8469
Used (866) 385-5182 (866) 385-5182
Service (877) 438-8062 (877) 438-8062

Reviews

(1,818 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Schaumburg Toyota from DealerRater.

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Jerry was patience with me.

Jerry was patience with me. It took awhile until I finally purchased the car from him. I couldn't make up my mind but he was there from the start to finish. Great person and definitely will comeback to buy from him and dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It was our pleasure finding the right car for you! Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

Jerry McDuffie has always been a pleasure to work with.

Jerry McDuffie has always been a pleasure to work with. Our family and friends have purchased several cars from him over the last 20 years. He always gives you a fair deal and takes the time to make sure you get the car that is right for you. He is very patient in dealing with us seniors who can be technically challenged about some of the new car features on today's modern cars. I highly recommend Jerry for anyone looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is always our pleasure to work with you, your family and friends. We will continue to do our best in assisting you with your Toyota needs for many years to come. Thank you again and we hope you are enjoying your new car and wish you many happy miles!

the schaumburg team is wonderful!

the schaumburg team is wonderful! very professional and nice! i will recommend this location every chance i get!!! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is our pleasure having you as our customer and we look forward to assisting you for many more years. Thanks again and we hope you are enjoying your new car and wish you many miles of smiles!!!

I have been a schaumburg toyota customer for over 45

I have been a schaumburg toyota customer for over 45 years. I have always received nothing but the best service and care. Always impressed with the professionalism of this dealership from sales to service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It is always our pleasure assisting you with your Toyota needs and we look forward to working with you for many years ahead. Thank you again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

Schaumburg is the best car dealership in town.

Schaumburg is the best car dealership in town. Cat beat tree price or salesmanship. Great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled to have you as our customer, Richard! Thanks again and we hope you are enjoying your new car and wish you many happy miles!

Many thanks for the good and fast service!

Many thanks for the good and fast service! Best regards! Actually, no word is needed.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Glad we could help! Thanks for sharing. Your support is appreciated.

They didn't call me about this car if it is still

They didn't call me about this car if it is still available not nice

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We’re sorry to hear that your experience with us didn’t meet your expectations. Our team made multiple attempts to contact you via phone, text, and email to assist with your purchase. Unfortunately, the vehicle you were interested in has since been sold. We wish you the very best in your car search, and should you need any assistance in the future, please don’t hesitate to reach out.

Purchased a 2016 VW from them and within 5 days turbo

Purchased a 2016 VW from them and within 5 days turbo went out and would do nothing about it. I called and emailed Schaumburg Toyota associate plus called manager with no replay. Extra $3,000 to have it replaced Don’t recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Purchased a 2016 VW Tiguan and 5 days later check engine

Purchased a 2016 VW Tiguan and 5 days later check engine light came on. Contacted Schaumburg Toyota by email and phone and stated they would not do anything for it. I took it to local certified VE mechanic and the turbo was out which was $3,000. Do not recommend

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Bart and the team at Schaumburg Toyota did a great job.

Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Glad we could help with your service needs! Thanks for the 5 stars!