Reviews
Many thanks for the good and fast service!
Many thanks for the good and fast service! Best regards! Actually, no word is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we could help! Thanks for sharing. Your support is appreciated.
They didn't call me about this car if it is still
They didn't call me about this car if it is still available not nice
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We’re sorry to hear that your experience with us didn’t meet your expectations. Our team made multiple attempts to contact you via phone, text, and email to assist with your purchase. Unfortunately, the vehicle you were interested in has since been sold. We wish you the very best in your car search, and should you need any assistance in the future, please don’t hesitate to reach out.
Purchased a 2016 VW from them and within 5 days turbo
Purchased a 2016 VW from them and within 5 days turbo went out and would do nothing about it. I called and emailed Schaumburg Toyota associate plus called manager with no replay. Extra $3,000 to have it replaced Don’t recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased a 2016 VW Tiguan and 5 days later check engine
Purchased a 2016 VW Tiguan and 5 days later check engine light came on. Contacted Schaumburg Toyota by email and phone and stated they would not do anything for it. I took it to local certified VE mechanic and the turbo was out which was $3,000. Do not recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Bart and the team at Schaumburg Toyota did a great job.
Bart and the team at Schaumburg Toyota did a great job. Not only did I get the oil changed, but the recall was taken care of while I waited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad we could help with your service needs! Thanks for the 5 stars!
Jerry is a family friend, he was a great salesman and let
Jerry is a family friend, he was a great salesman and let me know everything I needed to know about the car that I bought. Everyone in the front, sales team, was also very nice and very helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was our pleasure assisting you with your purchase! We look forward to continue to work with you on your Toyota needs for many years to come. Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!
The service department is top notch; the service writer
The service department is top notch; the service writer teams always are effective, efficient, and informative. And coffee is available. What more could I ask?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you enjoy your visits with us! Thanks for sharing, Gregg. Your support is appreciated.
All good .
All good . Customer service can be improved . There is room for improvement.instead customer asking for help it would be better if they offer help before customer asks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback! We appreciate your input!
Awesome good service, friendly environment.
Awesome good service, friendly environment. The cookies, water and goodies are a nice addition to the place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you enjoyed your visit! Thanks for sharing your experience and for the 5 stars!
Bart and the team at Schaumburg Toyota did a thorough,
Bart and the team at Schaumburg Toyota did a thorough, fast and efficient job in taking care of my vehicle. Always a pleasure servicing my vehicles there!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience and for the 5 stars! Your support is appreciated.