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Not a high pressure dealer. Very helpful. Fixing the chips on the hood.
Hello, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to... make your experience better. If this was the case, please reach out to us at (219) 769-6381 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!
Very pleasant and enjoyable people to work with. Meet my specific needs (disability options) and went above and beyond to make sure that all my needs... were met.
We're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything e...lse comes up. Take care!
Good dealership, somehow didn't have my appointment for service in the computer even tho I had a confirmation email. But, the took care of me just the... same. Clean dealership, professional people. If I wasn't leaving the country I'd have looked to buy a car.
Service department is the best! Jim always goes out of his way!
We're so glad to hear that Jim could provide you with a five star service experience. Please let us know if there is anything else you may need from u...s; we're always happy to help! Take care!
Always go there for all my service needs! They are friendly and very professional.
Thank you for choosing Schepel Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your... next visit. Take care!
The overall process went very smoothly. Bruce Lichtenfeld was extremely helpful in tracking down a truck that had the features I wanted along with the... color. Bruce followed up multiple days with me till he found a truck that fit my requirements. This is my second vehicle I have purchased from your dealership and I would definitely come back.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questi...ons, please reach out!
Both purchasing and servicing at Schepel was pain free. They worked with us on our trade in and the price on the car. Financing offered excellent rates... as well. We just had the first service oil change done before a road trip. The servicing department was knowledgeable and answered any questions we had. Their facility was super clean and comfortable enough for me to get some work done from my laptop. Highly recommend!
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. We're always here with the same great service whenever you need service or another vehicle! Take care!
Called Duane and he was very helpful getting me scheduled based on my availability. Took me right in on arrival, spent time after repair telling me how... to use the controller, etc and I was on my home well satisfied!
Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with Duane here at Schepel Buick GMC! We're ...looking forward to your next visit with us. We hope to see you soon!
Excellent, sales man Keith Vooys was wonderful show me everything have not been look after this good at other dealers.
Keith works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or anothe...r vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I have experienced problems with the radio system and the part replaced cured the problem. The service adviser was excellent.
Hi, we are so glad that we could help you resolve the issue with your car radio system! If you have any further questions, please give us a call. We'r...e always happy to help! Take care.