Schepel Buick-GMC

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    July 3, 2020

    Not a high pressure dealer. Very helpful. Fixing the chips on the hood.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to... make your experience better. If this was the case, please reach out to us at (219) 769-6381 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

  • 5.0 out of 5
    March 20, 2020

    Very pleasant and enjoyable people to work with. Meet my specific needs (disability options) and went above and beyond to make sure that all my needs... were met.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! We are always more than happy to assist you if anything e...lse comes up. Take care!

  • November 15, 2016

    Good dealership, somehow didn't have my appointment for service in the computer even tho I had a confirmation email. But, the took care of me just the... same. Clean dealership, professional people. If I wasn't leaving the country I'd have looked to buy a car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 5, 2020

    Service department is the best! Jim always goes out of his way!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're so glad to hear that Jim could provide you with a five star service experience. Please let us know if there is anything else you may need from u...s; we're always happy to help! Take care!

  • 5.0 out of 5
    January 24, 2020

    Always go there for all my service needs! They are friendly and very professional.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for choosing Schepel Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your... next visit. Take care!

  • 5.0 out of 5
    December 26, 2019

    The overall process went very smoothly. Bruce Lichtenfeld was extremely helpful in tracking down a truck that had the features I wanted along with the... color. Bruce followed up multiple days with me till he found a truck that fit my requirements. This is my second vehicle I have purchased from your dealership and I would definitely come back.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questi...ons, please reach out!

  • 5.0 out of 5
    December 20, 2019

    Both purchasing and servicing at Schepel was pain free. They worked with us on our trade in and the price on the car. Financing offered excellent rates... as well. We just had the first service oil change done before a road trip. The servicing department was knowledgeable and answered any questions we had. Their facility was super clean and comfortable enough for me to get some work done from my laptop. Highly recommend!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. We're always here with the same great service whenever you need service or another vehicle! Take care!

  • 5.0 out of 5
    July 17, 2019

    Called Duane and he was very helpful getting me scheduled based on my availability. Took me right in on arrival, spent time after repair telling me how... to use the controller, etc and I was on my home well satisfied!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with Duane here at Schepel Buick GMC! We're ...looking forward to your next visit with us. We hope to see you soon!

  • 5.0 out of 5
    June 27, 2019

    Excellent, sales man Keith Vooys was wonderful show me everything have not been look after this good at other dealers.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Keith works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or anothe...r vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 10, 2019

    I have experienced problems with the radio system and the part replaced cured the problem. The service adviser was excellent.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so glad that we could help you resolve the issue with your car radio system! If you have any further questions, please give us a call. We'r...e always happy to help! Take care.

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