Called Duane and he was very helpful getting me scheduled based on my availability. Took me right in on arrival, spent time after repair telling me how... to use the controller, etc and I was on my home well satisfied!
Hello, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience with Duane here at Schepel Buick GMC! We're ...looking forward to your next visit with us. We hope to see you soon!
Excellent, sales man Keith Vooys was wonderful show me everything have not been look after this good at other dealers.
Keith works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or anothe...r vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Good dealership, somehow didn't have my appointment for service in the computer even tho I had a confirmation email. But, the took care of me just the... same. Clean dealership, professional people. If I wasn't leaving the country I'd have looked to buy a car.
I have experienced problems with the radio system and the part replaced cured the problem. The service adviser was excellent.
Hi, we are so glad that we could help you resolve the issue with your car radio system! If you have any further questions, please give us a call. We'r...e always happy to help! Take care.
My salesman Bruce Lichenfeld was excellent. He found us a Yukon with the options we wanted and made the pricing and discount review very simple and straight... forward. All upfront with no surprises. I have purchased several vehicles over the years and it was never easier or more efficient.
Congratulations on your new Yukon! We're glad to hear Bruce delivered such a great experience. If there's anything further we can do for you, we are h...appy to help!
Everything regarding our experience was professional and timely. We were very pleased with the service we received.
Great accommodations, caring personnel, competent skilled technicians, timely repairs, and fair pricing. Can't be beat in this area.
An engineering problem of about 50 dollars that Buick and Schepel would not fix. Also lied about extended warranty covering this. Maybe time for a new... dealer and cars
Elizabeth, I'm sorry your vehicle was out of factory warranty and your extended policy did not cover your lug nuts. This area is prone to changing cl...imate which over years can cause corrosion and expansion of aluminum chrome cap covered lug nuts. Please rethink staying a customer of ours and Buick. If you need further assistance please call Mark Kooi, service manager, at Schepel Buick-GMC.
Great and most thorough service, couldn't have been more pleasurable. They are simply the best!
I was currently in the market for a new truck and Schepel had just what i wanted but pricing was fluctuating due to rebates. Everything aligned and truck... was right were i wanted it so i pulled the trigger. Steve and Bill were great and gave me what i wanted for my trade and got me in the new truck. My wife, toddler, and 2 month old tagged along that day and they did what they could to make the process as streamline as possible. I would definenitely recommend Schepel to others and will continue business here!