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Rockland Nissan

(625 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 815-3813 (877) 815-3813
Used (888) 707-6860 (888) 707-6860
Service (888) 830-5326 (888) 830-5326

Reviews

(625 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rockland Nissan from DealerRater.

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Nightmare! Stay away from this place! Worst car...

Nightmare! Stay away from this place! Worst car experience I have ever had. Their mistakes have negatively impacted my credit and they have yet to resolve it. My salesperson was Miguel and the manager I am working with now is Omar. It had been 5 months now- and the problem has not been fixed- unacceptable!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership

Walking into Rockland Nissan was the best decision my husband and I made. From the start everyone was so helpful and great. Highly recommend! Freddy was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Simple, friendly, and fast.

Although my credit wasn't great, they did everything they could to give me a fair and reasonable deal for the car I wanted. Everyone there was friendly and informative. Definitely will come back if I decide to get a new car and recommended this place to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

worked with us

We had a great experience at Rockland Nissan both Omar and Daniel worked hard to get us a great deal. Justin was also extremely helpful( Justin 2.0) I am very happy with my new car purchase and will likely be a returning customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dissapointed

Left work early and drove an hour to test drive a used Pathfinder which I was coming with the goal of buying and driving off the lot same day. Everyone was very friendly and was taken to my appt immediately. My main issue is the car was in no condition to be bought same day. First the car was being used by someone - assume some manager - as personal belongings were in the car (glasses, iPhone charger, bag in the trunk), and trunk was dirty as appeared it was used to transport some materials. Second the car had 2 wheels with rims bent and unsafe to drive. And it was heavily scratched. Nowhere on the website was this disclosed. Am disappointed as wasted half of my day. I guess I should have asked ahead of time before coming but I would have expected the car to be clean and in good condition...as advertised.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Consistently excellent

7th car with J.R. Vega. Always a pleasure. Very knowledgeable and helpful. Never disappointed. Recommend him highly. He's my car guy. Thanks J.R. I'll see you for my 8th Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealer I went in for information left with a car...

J.R is the man great salesman sold me a car and a dream plus made a miracle happen dude is awesome doesn't get much better than him...

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

JC is Great!

Rockland Nissan is worth the trip. I live in CT and chose to go to NY to buy my vehicle because I was referred there by a family member. The Salesperson that I was referred to was no longer there (he went to another one of their locations). So, I was given to JC Daniels to assist me. JC took his time explaining everything and made sure that I felt completely comfortable with the sell. Everything went well and I drove off in my new/used Murano! This dealership has a great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Customer Service

Thoroughly impressed! I had the pleasure of working with Kenny Blair. I've been shopping for a car for a couple of months now and he gave me the best service out of all the dealers that I went to. He was honest with me and I felt very secure and trusted him the entire time. He was very patient and let me look at multiple cars. I would totally recommend Kenny to my family and friends. I loved that even after I purchased the car, he made sure to spend time with me and show me how to use all of the features.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

Thoroughly impressed! I had the pleasure of working with Kenny Blair. I've been shopping for a car for a couple of months now and he gave me the best service out of all the dealers that I went to. He was honest with me and I felt very secure and trusted him the entire time. He was very patient and let me look at multiple cars. I left leaving with a Nissan SR AWD and a deal that I never imagined! I would totally recommend Kenny to my family and friends. The sales manager Omar was very helpful as well. He was able to work with me to have the upholstery changed to full leather.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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