Chrysler Jeep Dodge RAM of Warwick

I have a '20 wrangler with less than 30K miles. I contacted this location in the beginning of Jan. because I knew my 3yr lease was up at the end of the month and I wanted to buy it out. Salesman told me to contact the lender for a payoff & bring it in so they can take care of the rest. I was told that my monthly payment would be $150 more per month to buy it out- way out of my price range. Salesman told us to come & see what they can do & see other options. He then called me & told me that he had a '18 Grand Cherokee with 70K miles closer to our price range. I agreed to come take a look and came in a few days later. As soon as we walked in, Salesman was pushing this Cherokee on us. I was not thrilled about the cars mileage & was overall not impressed. He asked for our lease paperwork & asked for our information to pull up our profile. My husband and I had to bring our 2 young kids with us so it was hard to focus. He got a lower price from his sales manager TWICE on this cherokee hoping Id budge. We asked about a lower price on our current vehicle to buy out- he couldn't do that. When we mentioned re-leasing he quickly changed the subject- great at his job. I did not feel comfortable. I told him we would leave and return without kids and with a clearer head after discussing it. He asked me if he threw in heated seat installation if it would be a deal. I said no, we will come back after considering it and looking at other dealers for other options. I went to another dealer, that wasnt shady but had 0 inventory. The salesman informed us extending our lease was an option- jeep never mentioned that. When I called the lender, they informed me that I had 1 YEAR LEFT on my lease- something the salesman and manager knew by pulling up my profile & reading my lease paperwork but were too concerned with taking in my highly desirable, newer wrangler with less miles and selling me an older car w/2x miles. I've only ever had 3 year leases so I had it in my head for years that it was a 3 year lease. Their intent was to take advantage of a younger, frazzled mom so they had something desirable to sell in this terrible market. Read your paperwork before coming in and trusting someone who wants to "help" you. Sneaky. Deceptive. Scammers.

Curtosey and prompt service, clean facility, pleasure to deal with. Took time to explain all parts of the work performed.

The informative explanation and options presented by the service manager, John, was quite reassuring. Its honesty, and his, helped me make the proper decision.

JJ our salesman and the rest of the team at Warwick Dodge made it seamless to trade in and lease our new Jeep Grand Cherokee. We look forward to doing business with them again.

Perfect easy understanding tentative .George was a straight shooter told me everything up Front nothing changed understood what I was looking for and what I wanted to do and made it happen

Good reception and attention to my needs. Attendant was personable and easy to work with. Walked in and only waited a few minutes to be served. The repair was was done on time and got updates while I waited.

John C. was very accommodating at helping get my vehicle repaired. The technicians at Warwick very accomplished and are able to manage any problem I could have with my Ram 1500.

Great service! I would highly recommend this dealership to anyone looking for a new or used vehicle! Always fast, friendly and courteous! Thanks again!

Pleasant customer service. Was in for an unscheduled oil change and was out pretty quick. John was helpful with questions I had with my new car.

Sam, the salesman, is a true professional!! Great customer service from start to the end of the buying process! Highly recommended.