Sunrise Volkswagen

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
47 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 1, 2019

    This was the easiest car shopping experience I’ve ever had. Usually dealers like to convince you of unnecessary add ons or you find mysterious fees upon... signing you contract, but this couldn’t be any further from the experience we had. Our salesman Randy was straightforward, personable, and honest. The sale was cut and dry, the customer service was outstanding. I’m very satisfied with both the experience and the purchase!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 24, 2019

    Excellent service from our salesman Dudley and the whole team. Would recommend them friends and family to deal with them. My wife was so happy.

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    Shopped for a new car
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  • September 22, 2018

    Best car buying experience Salesman was great as well as the finance guy. I’ve been buying cars for 40 years This is one of best dealers I have encountered... over this time

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 21, 2019

    Just picked up a CPO 2016 VW Passat which I purchased as a gift for my girlfriend whose leased expired on her other car. The car looks and even smells... new, run great and best of all my girlfriend loves it! The entire used car buying process went smoothly. I got the car I wanted for the price I was willing to pay for it. Dudley took care of everything for me and went the extra mile to show me how everything on the vehicle operated. Class act, A all around for VW of Lynbrook. Highly recommended.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    August 5, 2019

    Purchased a certified pre-owner GTI 2 weeks ago. The car immediately had a warning error light that needed to be fixed. Made a service appointment for... 8am and arrived 745am however still had to wait 2 full hours to be seen. Service claimed to fix the issue and I drove off only for the error to return 15 minutes later. Since they ran out of loaner cars I needed to use enterprise. The following day they found and resolved the issue and delivered the car back. This morning I noticed a new issue, debris or a misaligned door window resulting in permanent scratches when operating. The car will need to be repaired again. 4 trips for repair within 2 weeks of owning a certified car with only 15K miles is a nightmare. The staff have been very kind however ownership experience could not be worse. I would strongly recommend avoiding sunrise at all costs.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 22, 2019

    I was really pleased with the service .John an excellent car saleman he is polite and to his best of his ability to put the customer first .He made this... moment possible a price that is reasonable. I will recommend the whole team to anyone who wants to be a ww.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    Awesome great service. Can’t wait to go again and keep doing business with them. Very welcoming, smiles on Everyone, like they actually enjoy they’re... job!

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    Shopped for a new car
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  • 5.0 out of 5
    April 15, 2019

    Randy flat out got the job done. Once our car was found, the rest of the transaction was swift. Thank you sunrise vw, We are very happy with our new Tiguan

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 13, 2019

    Great salesman, very informative and got my leased vehicle in a timely fashion. All worked out well. Will definitely get another vehicle at the beginning... of next year.

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    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 5, 2019

    Dudely was my sale associate. He was very help. Good response time and follow up made it very easy and enjoyable. Took the stress out of buying a car

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    Shopped for a used car
    Did make a purchase
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