Sunrise Volkswagen

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
53 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    September 8, 2020

    Recall on my car White mold Said I won’t have my 3rd lease crossover back for 3 weeks!! I work and help take care of my 2 grandchildren I them drive... to school!! No loaner car!! No offer nothing!! The whole location is a ghost run dealership??? Are you kidding me! No fault of mine that there is a water leak and Volkswagen would not give me a loaner car?? I’m not done with this situation and no one should ever be put in this situation either!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 22, 2020

    Third time buying a VW from this dealership and salesman. Randy always makes the process smooth. All dealerships should have this quality all around. Thank... you again!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • September 22, 2018

    Best car buying experience Salesman was great as well as the finance guy. I’ve been buying cars for 40 years This is one of best dealers I have encountered... over this time

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 9, 2020

    Nothing but good things to say about this dealership. Dudley was a wonderful salesman. He is highly knowledgeable about the ins and outs of the VW vehicles.... The manager, Mario, was also a pleasure to deal with. The advertised price is the price you pay. No B.S. like the other dealerships with the hidden fees tacked on. Even Dominique, who handled the financing, was a gentlemen throughout the process and explained everything in detail about both the loan and warranties available.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    March 4, 2020

    Purchased a car from Sunrise, very first night "check engine" light came on. One problem after another, oil leak, radiator leak, anti freeze leak, had... a warranty, found out VW replaced water pump with a used part, finally took the car to someone else and no problems. Sunrise is a rip-off.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    January 5, 2020

    I had an excellent experience with Sunrise Volkswagen. Dudley was very helpful, knowledgeable, professional, kind and courteous. I would highly recommend... Dudley and Sunrise Volkswagen.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 18, 2019

    This is the second time we come to this Volkswagen dealer. We live in queens but we never felt comfortable to buy car close to us. We find this dealer... that they think first to the customer' need than just selling a car. They listen to you and they work with you to get the deal and we really like this. Thank you everyone for your help to get the car that we wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 1, 2019

    This was the easiest car shopping experience I’ve ever had. Usually dealers like to convince you of unnecessary add ons or you find mysterious fees upon... signing you contract, but this couldn’t be any further from the experience we had. Our salesman Randy was straightforward, personable, and honest. The sale was cut and dry, the customer service was outstanding. I’m very satisfied with both the experience and the purchase!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 24, 2019

    Excellent service from our salesman Dudley and the whole team. Would recommend them friends and family to deal with them. My wife was so happy.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 21, 2019

    Just picked up a CPO 2016 VW Passat which I purchased as a gift for my girlfriend whose leased expired on her other car. The car looks and even smells... new, run great and best of all my girlfriend loves it! The entire used car buying process went smoothly. I got the car I wanted for the price I was willing to pay for it. Dudley took care of everything for me and went the extra mile to show me how everything on the vehicle operated. Class act, A all around for VW of Lynbrook. Highly recommended.

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    Shopped for a used car
    Did make a purchase
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