Napleton Cadillac of Northbrook, Rolls-Royce Motor Cars Northbrook, Bentley Northbrook

Take your business elsewhere. Made an appointment to test drive. Arrived at agreed time. Sales manager refused the test drive until "numbers are worked out".

This was the worst dealership experience. Long story short 3 months after buying a 2022 Chevy Suburban from Steve Foley/Napelton Cadillac we have to put a new engine in it. We bought our 2022 Chevy Suburban from Steve Foley/Napelton Cadillac at the end of April. After we brought it home my husband had concerns that the engine was not right. There was a sound he didn’t think was right and when he was changing the oil he found extra oil all on the under side of the car. He brought it back during the warranty period to get it checked out. The service manager was extremely rude and disrespectful when my husband voiced his concerns about the engine. They looked at it briefly and said everything was “fine”. That the amount of oil was normal. A month later, after we were out of warranty, the sound got worse and we took it to a nearby Chevy/Cadillac dealer. They tried to fix it but said that the work done previously on the engine was done wrong and it couldn’t be repaired, so we needed a brand new engine. Yet Steve Foley/ Napelton Cadillac said that the engine was “fine”. We do not recommend this dealer at all. We feel they did not take our concerns seriously and in the end our concerns were completely valid. They didn’t take us seriously and that has cost us an enormous about of money.

Bought a Cadillac Escalade. Frank helped to close the deal. I think I got a great price on a great car. He also went the extra mile to make sure I was satisfied after the purchase. Didn’t have to, but he did. Thanks.

I made a six hour 1 way trip to purchase a beautiful used Cadillac and the staff especially Frank was Awesome to deal with. I love my New (used) Cadillac. It's just as you described THANK YOU!!!

We would like to thank Frank, Rocco, and Irv for a seamless and smooth buying process. We were out of town buyers and they couldn't of been more helpfull throughout the entire transaction. Frank really understands the customer needs and is excellent at doing what's best for both the bussiness and the customer, and best of all we felt no pressure at all. I would highly recommend anyone give them a chance at your business. Thanks again and Love the new car!!!

Foley Cadillac and Salesman Frank Sammartino were both a pleasure to work with. This is our fifth Cadillac and second from Foley. Not only will I be back when my lease is up in April but I have and will recommend Foley to my friends and relatives.

Customer Service the way it should be done. Frank was professional, efficient and ready for anything we needed. I definitely would recommend this dealership and, in particular, ask for Frank. Hew will take care of you!

We bought a car from this dealership online without seeing it in person. We were a little weary because we’ve never done this before. Frank the sales associate was very helpful. He sent us live videos of the car. After speaking with him we decided to take a chance and buy the car. We arrived the car just a few days after signing the paperwork. The car exceeded out expectations. The car looked better in person and drives great! We love it! I would definitely recommend this dealership for your future car buying experience. Everyone was very helpful and professional right down to Edward the delivery person. Edward kept in touch to update us with the estimated time he would arrive. We will definitely keep this dealership in mind for any future car purchases.

I am blown away by the customer service this place offers! I walked in unannounced and they found away to take care of me. when my original salesperson Mark was busy, he gently handed me to another salesperson Frank. they both worked diligently to help me select a car and drive home in my new car that same day. ZERO PRESSURE. They have my business forever!

Ryan Sammartino sold us our Cadillac SRX4 Excellent customer service!!!!! Ryan went above and beyond to assist us and answer questions during and after the sale Jim and Adrienne F.