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Steve Foley Cadillac, Rolls-Royce, Bentley Northbrook

Rectangle 48
Sales
Service Closed

Steve Foley Cadillac, Rolls-Royce, Bentley Northbrook Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 6:00 PM

Tuesday

6:30 AM - 6:00 PM

Wednesday

6:30 AM - 6:00 PM

Thursday

6:30 AM - 6:00 PM

Friday

6:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2000

Award winning sales and service means we must be doing something right -- to us it means we are simply doing our job --

...

making sure every customer is completely satisfied. We want every customer to have an exceptional experience from their first visit, through the purchase process to each and every service visit. We invite you to come visit us and see why Steve Foley should be your first choice for Cadillac, Rolls-Royce and Bentley. You won't find a better selection of new and used vehicles in Chicago.

"The North Shore's Competitive Luxury Car Dealer"

Service

Oil, Filter Change

$39.95 and up*

Wheel Balance

$59.95 and up*

Tire Rotation

$39.95 and up*

Brake Diagnosis

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
272 lifetime reviews. Includes reviews of Steve Foley Cadillac, Rolls-Royce, Bentley Northbrook from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 17, 2018

    This has been the perfect buying experience. I wish to personally thank and acknowledge Jim Mazzetti for his guidance throughout this transaction from... initial contact to delivery and his availability for post delivery support His professionalism and demeanor are truly an asset to your organization. And as a Cadillac owner for over 20 years I look forward to returning for our next purchase .

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2018

    I have been a Cadillac owner for over 15 years, and I plan to be an owner for the balance of my life. Cadillac is so dependable and I find the models very... stylish, modern, and tech savvy. My representative, Jim Mazzetti, is the best. He is extremely knowledgeable and guided me through my purchase and trade-in with ease. And he followed up to insure that I was satisfied with my purchase. His attention to detail was more than expected. I enjoy driving my new Cadillac every day.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Marcell Borzewski

    Service Advisor

    (5.0) 10 reviews

  • December 31, 2015

    I received the excellent service that I have always expected and received. I just came in without an appt and the work was done while I waited. My problem... was one that has recurred and it is not yet known whether the cause has been found but my service advisor and maintenance staff checked and tested everything possible and cleaned each area in hopes that the problem is solved.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2018

    Through an online search I was able to locate an XT4 at Steve Foley Cadillac. Jim Mazzetti quickly responded to my inquiry and made the purchase process... a breeze. Within a day I had the keys in hand and was educated on the exceptional features the vehicle offered. It was a surprisingly smooth process without any semblance of pressure. Jim was quick to act ensuring Foley the sale among competing dealerships. I appreciate the attentiveness and good communication... what the car-buying experience should be.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 10, 2018

    The salesman (Frank Sammartino) is one of the best salesmen I have ever encountered. Very low pressure and so very willing to work with the customer which... made my trip to the dealer easy. In fact, Frank knew what I was looking for from MONTHS ago, and he remembered and called me when my car showed up on the lot. The dealership itself is very clean and up to date with utmost care given to the comfort of their customers. They even had Wisconsin plates available! Highly Recommended! Best used car purchase experience ever! Dealer even provides a warranty for total satisfaction and peace of mind!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Frank Sammartino

    Pre-Driven & Internet Sales Executive

    (5.0) 13 reviews

  • 5.0 out of 5
    October 8, 2018

    I am sure many people are skeptical shopping for cars out of state as was I but Alex Zabarsky was super helpful, honest, and made my experience so comfortable... and worry free! I never had an issue getting a hold of him, he immediately gave me additional, detailed pictures of the car i was interested in, and was able to negotiate a great price for me. When i go car shopping i hope to run into more honest kind individuals such as Alex who will make my car shopping experience that much more enjoyable and reassuring.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Zabarsky

    Pre-Owned Sales

    (4.2) 5 reviews

  • 5.0 out of 5
    October 2, 2018

    Very nice clean and professional dealership salesman was not pushy and cared about what I wanted and worked to make it happen I was well satisfied

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Zabarsky

    Pre-Owned Sales

    (4.2) 5 reviews

  • 5.0 out of 5
    September 29, 2018

    Alex was very courteous professional and outstanding in his presentation of the auto that we bought. Alex treated us with high professionalism and we would... recommend him to anyone. It???s the best service we have received in purchasing cars.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Zabarsky

    Pre-Owned Sales

    (4.2) 5 reviews

  • 5.0 out of 5
    September 17, 2018

    Karen was so helpful from beginning to end. She made us feel so comfortable working with her. Let's face it, buying a car can be a very intimidating experience,... Karen made it so that we didn't feel that way at all. I dragged my husband to the dealership for my car while he was recovering from a pretty bad cold, Karen left while we were signing papers and brought back some cough syrup from the drug store for him after learning in a casual conversation what brand he was using at home. Totally above and beyond customer service if you ask me. Kodi was wonderful with our extended warranties and explaining exactly what was covered and what was not. I love this dealership and have become a lifelong client. Thank you Karen and Kodi!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Karen Juarez

    Sales & Leasing Executive

    (5.0) 20 reviews

  • 2.0 out of 5
    August 28, 2018

    I am on the way for my approintment in email to call Rocco, but he was out and another lady take over to tell me come. The car was auction and drove away... two hours ago when I got there at 11:45am. It looks there is no communication within the dealer. I was very disappointed for this services. Later, the new owner called me with Rocco’s help and the price was increased over 3000 dollar. I don’t think this is the way to treat the customer.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution.... Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Steve Foley Cadillac (877) 397-3573

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