Arnold Chevrolet Buick

Ordering a car through your company was a very painless experience. Ron Wood, the salesman, was very pleasant to work with, professional and thoughtful.... His personable approach made the whole process go smoothly. He always followed up and followed through with everything. He took care of every detail from the beginning to the end during the entire process from the moment we ordered the car to the moment we drove off the lot. Thank you.

i had every intention of coming to an agreement today... but salesman was insistent that I buy after only showing me 1 car....I told him that I had to... look at another dealership. When I called back later today salesman stated there there were no deals over the phone. I tried to state that I just wanted his confirmation of price but he insisted that I come down immediately as they were about to close in 1/2 hour. I again stated that I wanted to confirm WHAT I ALREADY SAW, but he became verbally dominant and repeated that there were no deals over the phone. ....sad really, but if I'm paying over $20K I would expect a little more flexibility. I had purchased a car from Arnold in 2015, but I had a similar poor experience with another salesman (I am not here to get anyone in trouble so I won't use names), when I AGAIN tried to purchase a car in July of this year.. That salesman was disrespectful, uniformed (whenever I asked for specs I was told that I could "look it up on the internet"), and bellicose and would not stop staring at my 20 year old daughter...so I purchased a Kia Spectra from Kia in Copiague in July 2018. I REALLY wanted to buy a car from Arnold (my first was in 1980-when it was Booth),...but I have no problem accepting the lower offer from Atlantic Chevrolet. I always try to buy from the underdog, the small businessman and the independent, but have no choice if they can't negotiate in good faith. I HAD recommended Arnold in the past as there SERVICE Dept. is EXEMPLARY , but I cannot any longer recommend the Sales force

Salesman John Locascio couldn't have been nicer and more helpful....the whole process took under an hour ...I highly recommend Arnold Chevrolet....it... was by far the best experience I had in getting a car.

It has been 10 days I am still waiting for my security deposit. I was told that my bank is the reason why I am not getting my security deposit because... of their refund process which I do not believe it...

Simple question ignored: "what are your finance options" . Received one canned automated response then nothing. Tried four times., that stinks... - horrible. They're not getting my business or any or my family or friend's business. They don't care and that's fine, they just aren't getting my money or endorsement ever. It will be the complete opposite. Was inquiring about finance simply because another dealer had only one rate for used cars and it's double the average - caught me by surprise. One high rate, that is one of the signs of a dealer to stay away from. Arnold Buick just ignores potential buyers. Again, it was just a simple finance question.

Leased a Chevy cruise from Arnold Chevy. This dealership is amazing in so many ways. They are honest helpful and their service dept is the best. This is... our fourth vehicle from Arnold Chevy and we will continue to purchase all our vehicles from here. My salesperson was Ron Wood. He is a good man who does not pressure you in any way. He's honest and knows his product very well. I would recommend Ron to any of my family and friends!!!!

I received excellent and professional services. In communication with their rep, he was very polite, helpful and knowledgeable. He listened to my concerns... and always try to help. They answered my emails fast and patiently explained all my concerns on the used vehicle. I had a very pleasant experience with them, the whole transaction was smooth and efficient. I felt no worries on buying this pre owned vehicle. When I picked up my vehicle , it looked just like a brand new car! I like this dealer and their sale rep. Will definitely recommend. Thank you

I visited the dealership to buy a used car. The sales person showed me the car and as usual I asked to test drive it. He replied:"oh no it's a vette ".... So I laugh at the guy honestly thinking he was joking, when I realized he was serious. Not being able to test drive a car it is ridiculous if I was interested in a new "vette", more pointless for a used one. Needless to say I walked away.

My husband and I are the proud new lessees of a 2018 Buick Encore thanks to our sales professional, Ron Wood! We purchased with Ron in the past and went... into Arnold Chevrolet Buick specifically to work with him again. Ron brings knowledge, honesty and sound advice to the sale that you simply do not get at other dealerships. In addition, he is 100% respectful of the price range given to him. We would definitely buy from Arnold Chevrolet Buick in the future and highly recommend it to our family and friends. Thanks to Ron, we have a beautiful new vehicle that is safe and dependable for our family.

Ron Wood. Simply an amazing individual. Extremely professional and honest. Delivered on everything he said he would and then some. I highly recommend you... visit him to purchase your next vehicle.