Arnold Chevrolet Buick

Horrible people, con artists liars go anywhere but this place. They lie to your face and take your money to bring in and Purchase a new vehicle, then refuse... to give it back even after GM higherups have to get involved. From Lew the salesman to the owners their all just some old fashioned Scam artists that want nothing but your money without ever delivering a product Or service. I gave them a chance to do the right thing, but they preferred for me to "do what I gotta do", well as promised I'm letting anyone know to avoid this place like the pandemic. I'm an return buyer from this business, yet they still tried to rob me, and even lied to the higher ups at GM after they had to open not one but two investigations into this dealership as well! Even after acknowledging that this dealership lied to two different GM representatives, even GM didn't help me one bit, instead they ruled in favor of the dealership, xxx?! Thankfully my bank opened a Fraud investigation and found Arnold Chevrolet guilty of credit card fraud and Thankfully i was able to maintain the funds as they lost in their lame attempt to take my money. Next time you scam artists try and screw a new or returning customer dont forget you will get what you deserve in the end. This horrible experience ended up costing me Stress beyond belief for FOUR months and also cost me money because I had to go to a Reputable honorable dealer nearby and settle for a vehicle they had on the lot to be able to still receive the year end rebates. Inexcusable behavior and no words can describe what a Horrible experience this was, Shame on you all Arnold Chevrolet!

Bring car in at 8 am. And 5 hrs later still haven't looked at the car. Then when I call I get hung up on and told to pick up my car.

Salesman John Locascio couldn't have been nicer and more helpful....the whole process took under an hour ...I highly recommend Arnold Chevrolet....it was... by far the best experience I had in getting a car.

Routine maintenance was done and as always had a great experience. Richard is always professional!

Ordering a car through your company was a very painless experience. Ron Wood, the salesman, was very pleasant to work with, professional and thoughtful.... His personable approach made the whole process go smoothly. He always followed up and followed through with everything. He took care of every detail from the beginning to the end during the entire process from the moment we ordered the car to the moment we drove off the lot. Thank you.

i had every intention of coming to an agreement today... but salesman was insistent that I buy after only showing me 1 car....I told him that I had to... look at another dealership. When I called back later today salesman stated there there were no deals over the phone. I tried to state that I just wanted his confirmation of price but he insisted that I come down immediately as they were about to close in 1/2 hour. I again stated that I wanted to confirm WHAT I ALREADY SAW, but he became verbally dominant and repeated that there were no deals over the phone. ....sad really, but if I'm paying over $20K I would expect a little more flexibility. I had purchased a car from Arnold in 2015, but I had a similar poor experience with another salesman (I am not here to get anyone in trouble so I won't use names), when I AGAIN tried to purchase a car in July of this year.. That salesman was disrespectful, uniformed (whenever I asked for specs I was told that I could "look it up on the internet"), and bellicose and would not stop staring at my 20 year old daughter...so I purchased a Kia Spectra from Kia in Copiague in July 2018. I REALLY wanted to buy a car from Arnold (my first was in 1980-when it was Booth),...but I have no problem accepting the lower offer from Atlantic Chevrolet. I always try to buy from the underdog, the small businessman and the independent, but have no choice if they can't negotiate in good faith. I HAD recommended Arnold in the past as there SERVICE Dept. is EXEMPLARY , but I cannot any longer recommend the Sales force

It has been 10 days I am still waiting for my security deposit. I was told that my bank is the reason why I am not getting my security deposit because... of their refund process which I do not believe it...

Simple question ignored: "what are your finance options" . Received one canned automated response then nothing. Tried four times., that stinks - horrible.... They're not getting my business or any or my family or friend's business. They don't care and that's fine, they just aren't getting my money or endorsement ever. It will be the complete opposite. Was inquiring about finance simply because another dealer had only one rate for used cars and it's double the average - caught me by surprise. One high rate, that is one of the signs of a dealer to stay away from. Arnold Buick just ignores potential buyers. Again, it was just a simple finance question.

Leased a Chevy cruise from Arnold Chevy. This dealership is amazing in so many ways. They are honest helpful and their service dept is the best. This is... our fourth vehicle from Arnold Chevy and we will continue to purchase all our vehicles from here. My salesperson was Ron Wood. He is a good man who does not pressure you in any way. He's honest and knows his product very well. I would recommend Ron to any of my family and friends!!!!

I received excellent and professional services. In communication with their rep, he was very polite, helpful and knowledgeable. He listened to my concerns... and always try to help. They answered my emails fast and patiently explained all my concerns on the used vehicle. I had a very pleasant experience with them, the whole transaction was smooth and efficient. I felt no worries on buying this pre owned vehicle. When I picked up my vehicle , it looked just like a brand new car! I like this dealer and their sale rep. Will definitely recommend. Thank you