Reviews
Provided excellent service in a timely manner.
Provided excellent service in a timely manner. Explained in detail what needed to be addressed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clean facility, prompt service, helpful staff,
Clean facility, prompt service, helpful staff, comfortable waiting area, excellent communication regarding vehicle service updates
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victor was very friendly and showed us exactly what we
Victor was very friendly and showed us exactly what we wanted to look at; we researched cars online.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bright Bay Mazda's service team is very professional and
Bright Bay Mazda's service team is very professional and friendly. The team kept me informed of what was happening during my visit. My vehicle was completed when promised. Overall my experience since purchasing my CX-5 at Bright Bay Mazda has been exceptional from the sale to each service visit.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a great experience at Bright Bay Mazda.
I had a great experience at Bright Bay Mazda. Tom and Steven were exceptional — both very helpful and knowledgeable, taking the time to thoroughly answer all of my questions. They were respectful throughout the process and made sure I felt comfortable with every step. The location itself was clean and well-organized, which added to the positive impression. I especially appreciated the time spent walking me through the car logistics — nothing felt rushed, and everything was clearly explained. Overall, a professional and pleasant experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All was very good very nice.
All was very good very nice. My salesman was a sweetheart Nico love my new car service department very understanding and cooperative all good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional team, explained the service to me and I
Very professional team, explained the service to me and I always enjoy the experience at this Mazda service dept
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love this dealership I've been going there for years I'm
Love this dealership I've been going there for years I'm on my third Mazda love them dearly and the people that work there are great especially Walter Garth and Ken and everybody else is phenomenal
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I got a notice for late payment after buying out my
I got a notice for late payment after buying out my lease. We called and people at the dealership were not helpful in how the mistake happened and how to fix it. This ruined what was otherwise a good experience. My high credit rating is important to me and this has created a lot of stress.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
everybody was very helpful and pleasant.
everybody was very helpful and pleasant. James was great and he worked very hard to get the deal done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car