Jaguar Land Rover Huntington

Third time car (Jaguar F Type R) brought in for service in 2 years. First time they damaged car. Second time car held 7-10 days for a minor issue they... could not diagnose. Third time was today. Of course I also have a warning light on dashboard that this dealership has never been able to diagnose or turn off. Appointment made 1 month in advance after Jaguar notified me car was due for annual service. I waited the month to get a Jaguar loaner car which dealership confirmed. Of course today I find out no loaner available and car was not actually up for the yearly maintenance as they notified me in advance. When I asked for service manager, told repeatedly by the liars at his service department he was not in yet he mysteriously turned up once I blew my stack. I asked for my car back so I can leave. After waiting a lengthy time I was again told repeatedly my car "was being brought up" I observed my car sitting at the side of the garage close to where I was standing. Numerous cars brought up for other customers even though I was outside first. It took a xxxx storm on my part just to get them to return my keys and allow me to leave. Service adviser Jennifer Rojas is a disaster and a liar and service manger John Partsinevelos does not appear to know whats going in the department he manages given he allows his staff to advise he is not at work when in fact he is present. Once John learned of what occurred, he had no explanation and no offer of assistance in any way, allowing me to leave. By the way, different service staff and management each time I have brought car in over last 2 years, wonder why? This is apparently the way they treat a customer with one of the most expensive cars on the lot. Good thing I bought my wife a BMW this weekend, to xxxx with Jaguar. Huntington Jaguar sucks!!!!!!!!!!!!!!!!!!!!!!!!

My New Velar is in repair for three weeks, I want a different car. I filed a complaint a few days ago but have not been contacted as of yet. Very unprofessional.

Terrific experience in every way, great service and great vehicles

It’s almost a year since I have been driving my Range Rover Evoque . This vehicle is very reliable and good on gas. It’s a strong vehicle but... elegant at the same time . The vehicle speaks for itself . I am very grateful to Richard Cohen from Land Rover in Huntington because he has been amazing from day one when I sat at his desk going over different vehicles until I walked out the door with the keys to my vehicle . My experience with Land Rover in Huntinton Long Island has been wonderful . From day one the staff was very professional . Richard was assigned to me by the receptionist at Land Rover and from the minute he became my sales man he made sure that I got everything I was looking for in my vehicle and then some . He went above and beyond to provide great service for me and he still does which is why I would recommend Richard Cohen and Land Rover in Huntington to every one without hesitation.

Repairs part labor are overpriced, service is good

Great experience with the dealership, specially the service department for their top notch quality work and professionalism, Thank you Heather and your... team for all your dedication and Hard work!

I inquire this vehicle posted here at Cars.com. The sales replied and told me the the vehicle is not available. It is the dealer’s loaner. Why would they... post something that is not for sale.

I had the pleasure of working with Kevin Sharkey for my used car vehicle purchase. He walked me through the options and I ended up purchasing my vehicle... that same day. He even delivered my car to me in Manhattan and walked me through the whole vehicle. Highly Recommended.

Our salesman Richard Cohen was an absolute pleasure to deal with. He was extremely knowledgeable and helpful.

Work completed was a recall for air bag replacement. All seemed to be perfect so far. However requested price to do an oil change on my 2008 Range Rover... HSE, since vehicle was in for service already and I was quoted $414.00. vehicle takes 8 quarts with filter and reset the computer to remind me when due for change again. Reminder sticker on the window would be fine by me....needless to say I passed on the oil change. Still trying to figure out how the service adviser could keep a straight face when quoting this price.