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Sam was amazing from the time I step on the dealer, she answer all questions, and show me all the features of the car, and even assist with payments options... for the car, very knowledgeable and nice person made the buying process easy and simple, ask for sam in your next visit
Overall not impressed. My salesperson was nice. Poor communication with financing personnel. Used car sales management was sub par and slightly confrontational.... I simply purchased a vehicle there. Honestly, I would not go back.
Michael, our General Sales Manager, Keith Altimari, would like to speak to you to hear the details of your experience with us. This is not the type of... interaction we want our customers to have, and we would like to make it up to you. Keith can be reached at 516-735-8900. Thank you.
Good experience, helpful reps. The showroom needs a revamp
This dealership still didn’t send me my registration and has putting me through the run around for it. Buyers beware! I went through the motions of buying... a car from this dealership everything was ok until I drove off the lot and they called me a week later saying one of the papers I signed they accidentally dated wrong and I would have to go sign again. After a few phone calls they had told me they would mail the letter for me to sign, I would send it back, and they would fix it. I never received the letter after waiting for it week after week and after many phone calls until finally they call me as a courtesy to tell me my temporary registration has expired. Fuming I called them the next day to get to the bottom of it all I had to drive two hours out of me way to go back to this dealership ,in person, to sign the paper. Still they never sent it to the DMV and my car still has no registration. No one at the office seems to care and when calling the DMV they say if the police want they can tow and impound the car if there’s no registration. I feel there lack of communication and customer service is very poor and how can they do this to a loyal customer. Well I know I will never buy a car from them ever again and they should be ashamed of the way they treat there customers and this gives me a bad taste for Honda as a brand name. If this situation still doesn’t find a positive end I will be sure to go above there heads and alert news channels as to how bad they run there business. Again beware!
Honda City is great! 2nd straight car from them. The team makes the entire buying experience a real pleasure. Total pros. Would highly recommend to friends... and family.
Thank you for your business and trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there's anyt...hing else we can do for you in the future.
I purchased a 2015 CRV last year. Juan was my salesman. After taking possession of the vehicle he only gave me one fob. He told me to come back next week.... I returned the next week and he denied saying that he’d give me the 2nd fob. Feeling so betrayed and ripped off I complained to the supervisor and was given the 2nd fob. Then I almost got ripped off a 2nd time when I was asked if I wanted to install an automatic car starter but refused it. Well sure enough one day by chance I found out I had the automatic starter from a friend who told me just by the type of fob I had it and YEP I had it!! On to the 3rd rip off from Honda City. After a week from purchasing the CRV I felt a vibration under the driver seat. I brought for service and they said the fluids were low and charged me $100.. now mind you the cars at the dealership stress their 100 point mechanical guautee on these used Honda’s. I researched the internet and found a recall on all 2015 CRV’s for this vibration. Returning to the dealership they denied the repair due to it expired. Well not accepting their word because of their deceptive practices I called the Honda corporate office in California which handled the whole situation and I got my car repaired. My recommendation for this dealership is unless you like to get ripped off go there otherwise RUN!
We had purchased a vehicle from this dealer and had the pleasure of working with Ronald before. What a gentleman! We definitely recommend this dealer,... and highly recommend Ronald Cobos!
I would recommend seeing Erick batista and Juan carrion they made the process easy for me and they’ll definitely make it easy for you tell them I sent... you
i met with Ronald in sales very nice and not pushy at all, not like everyone else you meet. showed me the car i wanted and got to the price i wanted and... it was a done deal. definitely recommend Honda City and ronald if your in the market for a new car !
Had a great experience at Honda City. Bobby was very nice and professional. Found me the perfect car at the right price. Highly recommend this dealership