Honda City

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
39 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    September 22, 2020

    I got no deals as there are not a lot of these cars around, but once I located what I was looking for at Honda City the process was quick and painless.... Salesman David Marte was particularly nice and helpful. He seemed to share my excitement (first new car in 15 years!) and was extremely patient in going over everything in the car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 15, 2020

    Thank you, Guys for helping me to get my first car! Specially David and Cristina! You are awesome and I’m absolutely happy! And I will definitely recommend... this dealership to my friends.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 1, 2018

    Good experience, helpful reps. The showroom needs a revamp

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2020

    I’m writing now the second time for the sales people at the Levittown NY location, I dealt with Eric and absolutely loved him very compassionate and HELPFUL... and now dealt with Dean awesome I will be back in January to deal with them all the employees were absolutely awesome, the manger at the front also awesome don’t know her name but by far they have been the most helpful and fast and efficient sales people. Thank you all for everything see ya soon

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 10, 2020

    So happy with my purchase! It was the easiest, most hassle-free experience of my life! Grateful that I got referred to this place. I am referring to everyone!... My salesman was amazing! (he was the owner)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 4, 2020

    If I could give this dealer a negative -10 stars, I would. I Purchased a 2014 Honda CRV which sold itself since this is my third Honda. The agent knew... nothing about the car, phone calls were never returned, finance department only cared about signatures and no explanation of paperwork. Car did not come with second key or manual and dealership told me I was on my own. It was the most unpleasant experience and these people need to seek other employment. I will never recommend this dealer and will never forget this unpleasant experience. Love the car, Dealer is useless and incompetent! (-10 STAR RATING)

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Debbie, we are very sorry to hear that you did not have the type of experience you wanted, and deserved and that we at the dealership want you to h...ave. Would you please call me at your earliest convenience so that we can both make it up to you and research what went wrong so we can ensure nobody else has a similar experience. Please call me, Keith Altimari, General Sales Manager, at 516-735-8900. Thank you.

  • 5.0 out of 5
    June 26, 2020

    I had the best experience there today shopping for a car. It was well worth my wait.If you need a new or used car this is the place you want to go to.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 30, 2020

    I have bought many used cars over the years and Honda City was one of the best experiences I’ve had. Salesman answered all of my questions. Highly recommend... Caleb K.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 19, 2019

    PLEASE, NEVER GO HERE. GO TO BABYLON HONDA, TRUST ME! Long story short: Honda City of Levittown is the most disorganized, rude, and unprofessional car... dealership I’ve ever been to. They backed out of a deal I already signed for after ignoring my calls for 2 weeks (all I wanted was an update on when the car would be ready, the manager and salesman never returned my calls)! I even had the paid write-up receipt with a deposit that was signed by a manager and sales representative! I ended up calling Babylon Honda during this dispute (Rodney) and told him the story that they weren’t responding to my calls. Rodney said don’t go back to talk to manager or wait for them, bring your receipt they gave you, and we’ll make this deal for you. I went to Babylon and Rodney made the deal happen, did even better with the pricing! They even gave me all weather proof mats. Honda city was so rude to me when I went there to get my deposit back. The GM never gave me an apology for wasting my time or an apology from the salesman or sales manager that signed off on the deal. They wanted my paid receipt back that they couldn’t honor because they knew I’d go somewhere else with it and write a terrible review. They wouldn’t give back my deposit without my write-up of sale receipt. I would not give it to them. One week after this, I received an email asking how they can move faster for me to buy/pick-up the car! Does anyone know what is actually going on there? The sales manager told me she never saw the paid receipt of sale, so what exactly do you do here? This was the second time I went there to buy a car and trade-in my other, the first time the manager told me I’m not ready to buy a car and walked away. I should’ve never gave them a second chance after that rude comment. Thankfully, Babylon Honda took care of me. I’ll always refer them and give them my business. I never write reviews, but this was necessary. This place is so disorganized. I even emailed after them not returning my calls and their emails don’t go through! Go to Babylon Honda (Rodney was great). They have more cars on the lot and have way more movement on pricing because of it. Even when you walk into Honda City of Levittown, you get a bad vibe. It’s never been updated. The place is not nice.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2019

    Thanks David M. for a fantastic and efficient sales experience at Honda City LI. Getting into a new car is not easy but it was a real pleasure doing business... with you. Thanks again for everything.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
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