Terry's Ford of Peotone

Mike the sales manager was an all and out jerk to us. He put the blame on us for chips in our windshield we knew weren't done in the 7 days we had ownership. So after numerous texts, phone calls, and pictures sent to our salesman John Petro and even bringing the car back to Terry's so they could view the chips in person. All in all was a complete waste of our time. We decided to have them filled by a professional glass company we trusted, Gerber Glass. After examining they said they couldn't do anything because they had been previously repaired by someone else. Of course I was livid and called Mike told him about it. He said the car was bought at auction and it was a used car so he didn't know what went on before they bought it. We aren't professional glass people. Then he told me Gerber Glass rips people off. Why wasn't this noted when Terry's does their complete car inspection before selling the cars? The chips are were there and noticeable. It could have saved us a lot of headaches and we wouldn't have to deal with your rude sale manager. Mike never would he admit he was wrong or any apologies were given to us. Terry what kind of people are representing you over at Terry's Ford in Peotone?

Terry's staff is professional, thorough and courteous every time my car needs servicing. I know my car is road-worthy and safe after they work on it. Christopher Resa and Randy Peterson made the experience easy and comfortable. Your ratings here only go to "Very Good". But Christopher and Randy deserve an "Excellent" rating.

Recently serviced my vehicle there. They made it easy, quick, affordable. Everyone there was super friendly.

john lies too much beware they sell butchered up vehicles dont stand behind what he writes on paper worse place to deal with bought a truck drove it home it broke down john said it was under warentee send it to dealership now wants me to pay to fix what a bunch of liers

Megan has always shown respect and did her task I a professional manner. I would highly recommend Terry Ford to anyone.

There was a problem with fords extended warranty but Terry’s rectified it

Friendly and competent employees. I have been going there for many years and have never been disappointed with their service. They take good care of my F150!

Ordered a 2021 Ford Mustang Mach E from Rich S on October 12th 2020. He was polite, competent and efficient. Experience was a real pleasure. I’m looking forward to hearing frm Rich as to the date of production of my car! I highly recommend Terry’s Ford of Peotone and working with Rich.

Bought another truck from terry's ,always seem willing to work a good deal for me .Got a good trade in value and good price on truck was in and out in no time ,thanks Rich

Didn't have to spend hours at the dealership, they gave me a deal due to the world matter's thanks to all of the staff at Terry's. Rich you are great at what you do. I will be back in the future.