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Thomas Dodge Chrysler Jeep RAM of Highland

(3,296 reviews)
Visit Thomas Dodge Chrysler Jeep RAM of Highland
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award
2023 consumer dealer award
New (219) 227-5318 (219) 227-5318
Used (219) 227-5296 (219) 227-5296
Service (219) 809-6491 (219) 809-6491

Reviews

(3,296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Dodge Chrysler Jeep RAM of Highland from DealerRater.

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I went to Thomas dodge to look at Jeeps and drove home in

I went to Thomas dodge to look at Jeeps and drove home in a jeep! I had the pleasure to work with Johnny Alsurakhi and he was awesome.ive bought many cars in the past and met several different salesman and johnny is by the far the best I've ever dealt with. He had a smile and was very nice from the start and made me feel comfortable immediately. Also, he made a a great deal for me and got my monthly payment to whhere I needed it to be. Definitely see Johnny for your next vehicle, he will give you the best service and great customer service. I liked how he listened to everything I had to say and helped me overcome every question I had!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great Jeep at the right price. If you ever need help with your new car, feel free to give us a call here at Thomas Dodge Chrysler Jeep of Highland!

Top notch environment.

Top notch environment. All staff go above and beyond to make sure you’re comfortable and happy with purchase. Also pays amazing for trade ins. Would highly recommend. I drove all the way from central Illinois just to come to this dealership and was well worth it. Would highly recommend John as a salesman to help through your process. Thanks again guys!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Congratulations on the purchase of your new vehicle, Adam! We are honored to read these outstanding words you have regarding our Sales Team and are so happy to know you felt comfortable with your purchase and trade-in. Thank you very much for the recommendation and we look forward to your next visit here at Thomas Dodge Chrysler Jeep of Highland.

Always responsive and willing to do whatever it takes for

Always responsive and willing to do whatever it takes for their customers. We always enjoy working with them.

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  • Overall experience 5.0
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  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful to read this 5-star review! Thank you for highlighting the attentiveness of our staff, and how they always work hard to make sure you are satisfied. We appreciate having you as one of our valued customers here at Thomas Dodge Chrysler Jeep of Highland and look forward to your next visit.

Good and effecient service, Robert salesman was great.

Good and effecient service, Robert salesman was great. Lifetime warranty is great addition to new car purchase

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  • Overall experience 5.0
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Dealer response

Efficiency is something we value here at Thomas Dodge Chrysler Jeep of Highland! We are happy you experienced this during your visit. Our Sales and Service Teams are always here to assist you. Please come see us again!

Nick just makes everything so easy no hassle a pleasure

Nick just makes everything so easy no hassle a pleasure to work with would definitely recommend your dealership.

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  • Overall experience 5.0
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Dealer response

Hello Jogden, we are excited to read that our Service Team was friendly, helpful, and pleasant ensuring you had a top-notch experience. Thank you for your positive review and for trusting us with your vehicle. Let us know if we can be any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

Had a great experience dealing with Jacob.

Had a great experience dealing with Jacob. If you need a vehicle stop by Thomas to work out a deal.

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  • Overall experience 5.0
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Dealer response

Thanks for your amazing 5-star review of your experience with our Sales Department. Congratulations on selecting a car. It is a pleasure to learn that you had a great experience. We appreciate your business at Thomas Dodge Chrysler Jeep of Highland and welcome you back anytime.

Great service , got me scheduled last minute.

Great service , got me scheduled last minute. In and out the next day super easy. Great

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  • Overall experience 5.0
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Dealer response

Hi, we are excited to read that our Service Team provided an enjoyable experience. Thank you for your amazing 5-star review and for trusting us with your vehicle. let us know if we can be of any further assistance here at Thomas Dodge Chrysler Jeep of Highland.

I really love the customer service Faye gave she help me

I really love the customer service Faye gave she help me from the beginning to the end.. Faye Worked so hard to find the jeep that worked for me. I would recommend Faye to all my family and friends!

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  • Overall experience 5.0
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Dealer response

Thanks for taking the time to leave a great rating, Dee. We are glad you're happy with our friendly customer service and hope to see you again at Thomas Dodge Chrysler Jeep of Highland.

Faye is Da Bomb Dot Com she has fantastic customer

Faye is Da Bomb Dot Com she has fantastic customer service skills and I love the way she treats customers like family. She is very thorough and knowledgeable about the cars that she is selling. I highly recommend her if you are looking for a fabulous car salesperson and it’s hassle free. Thank you Faye for your amazing work and helping my family and friends purchase vehicles. You rock‼️

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Dealer response

It sounds like you had a great five-star visit at Thomas Dodge Chrysler Jeep of Highland from start to finish, which makes us very happy. We're glad to learn that you had an excellent buying experience with our Sales Team. Thanks for your business and we look forward to taking care of your auto needs in the future.

Kristine was awesome!

Kristine was awesome! I needed new wipers for my Jeep and she was able to help me in a timely manner and she was a gem to work with! Kristine is an asset to your dealership!

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  • Overall experience 5.0
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Dealer response

We try to set high expectations for ourselves. We're so glad to receive your positive review. Our Service Team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further questions, please reach out to us here at Thomas Dodge Chrysler Jeep of Highland.