Reviews
Jose Perez the salesman and Kailey Bombard were extremely nice and knowledgeable throughout the whole process. Brian the finance guy was very friendly and explained all my options very well
Jose Perez the salesman and Kailey Bombard were extremely nice and knowledgeable throughout the whole process. Brian the finance guy was very friendly and explained all my options very well
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
I went to Mohawk Honda today with the intentions of purchasing a vehicle. I was pre approved through my credit union, so the finance part was all done. The only things left were there test drive and working out the final price. I had an excellent sales woman with the initials of M.H, who was educated on the vehicle and polite. When I asked for a better price, her manager with the initials KvB came over and stated “Are you looking for some love?” I said huh. He said “Do you want some love here?” I said absolutely not, I’m looking to buy a vehicle. This was a very very odd thing to say to a customer. He didn’t say much after that when I asked him what he meant, finally stated that he wouldn’t move on the price and he left. That’s all fine and well. As a customer of course I’m going to ask for a better deal. BUT, the problem remained of him propositioning me. I spoke with the owners daughter, she was polite and professional and stated she believed that he didn’t mean what he said. I advised her that words matter, and that his didn’t leave much room for interpretation. Imagine if he said this to a woman? Needless to say, I left. Car dealers all sell the same thing. What separates one from another is service. Be wary of doing business at this dealership.
I went to Mohawk Honda today with the intentions of purchasing a vehicle. I was pre approved through my credit union, so the finance part was all done. The only things left were there test drive and working out the final price. I had an excellent sales woman with the initials of M.H, who was educated on the vehicle and polite. When I asked for a better price, her manager with the initials KvB came over and stated “Are you looking for some love?” I said huh. He said “Do you want some love here?” I said absolutely not, I’m looking to buy a vehicle. This was a very very odd thing to say to a customer. He didn’t say much after that when I asked him what he meant, finally stated that he wouldn’t move on the price and he left. That’s all fine and well. As a customer of course I’m going to ask for a better deal. BUT, the problem remained of him propositioning me. I spoke with the owners daughter, she was polite and professional and stated she believed that he didn’t mean what he said. I advised her that words matter, and that his didn’t leave much room for interpretation. Imagine if he said this to a woman? Needless to say, I left. Car dealers all sell the same thing. What separates one from another is service. Be wary of doing business at this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Brian McKenna makes the process so easy. He really goes above and beyond. Andrew was so personable and helpful with showing me some new gadgets on my crv.
Brian McKenna makes the process so easy. He really goes above and beyond. Andrew was so personable and helpful with showing me some new gadgets on my crv.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for highlighting how Brian simplified your experience. We’re pleased our team member could introduce you to the Honda CR-V’s new features. Enjoy exploring those gadgets and feel free to reach out anytime.
Great buying experience! Knowledgeable staff who take the time with you. From initial greeting to final delivery, Mohawk Honda proves that they care about your business.
Great buying experience! Knowledgeable staff who take the time with you. From initial greeting to final delivery, Mohawk Honda proves that they care about your business.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your experience with your used Honda CR-V purchase. It’s great to hear that Sam and our team took the time to guide you from start to finish. Enjoy your new ride and feel free to reach out whenever you need us.
The dealership met all our expectations. Our interactions with various staff were professional, friendly, and very knowledgeable. Very pleased with the experience.
The dealership met all our expectations. Our interactions with various staff were professional, friendly, and very knowledgeable. Very pleased with the experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s terrific to hear every interaction was professional, friendly, and informative. We’re glad the process of purchasing your new Honda CR-V met your expectations. Thank you for sharing your feedback.
Started process online with very responsive service from Olivia. I found the car I wanted (had test driven one previously, so didn’t need to be there in person), liked the offer and decided to move forward. One day later I met with Olivia and Tyler, hassle free, and I am now home with my new car. I appreciate the service and responsiveness!
Started process online with very responsive service from Olivia. I found the car I wanted (had test driven one previously, so didn’t need to be there in person), liked the offer and decided to move forward. One day later I met with Olivia and Tyler, hassle free, and I am now home with my new car. I appreciate the service and responsiveness!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing how seamless the online process was and that Tyler helped make your purchase hassle free. We’re thrilled that you’re enjoying your new Honda CR-V already. Congratulations and safe travels!
Vince was so kind and helpful! He really took great care of me and my family who has used his services, I highly recommend interacting with him!
Vince was so kind and helpful! He really took great care of me and my family who has used his services, I highly recommend interacting with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Vincent. We’re delighted he provided excellent care to you and your family during the purchase of your used Honda CR-V. We look forward to assisting you again.
From start to finish most done of the cell and computer very easy great dealership to work with
From start to finish most done of the cell and computer very easy great dealership to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It’s great to hear our phone and online process was seamless and that Olivia made everything easy. Thank you for choosing us for your Hyundai Palisade purchase.
This is by far the BEST car buying experience I've ever had! From my first step in the door to driving away with my new car, everyone I spoke with provided me with top quality service! What an amazing experience! Special recognition to Sam, my salesman, Deanna, my finance contact, Keyara, who never failed to keep in touch with, and my wonderful courtesy drivers, Bob and Will. Thank you all so much!!
This is by far the BEST car buying experience I've ever had! From my first step in the door to driving away with my new car, everyone I spoke with provided me with top quality service! What an amazing experience! Special recognition to Sam, my salesman, Deanna, my finance contact, Keyara, who never failed to keep in touch with, and my wonderful courtesy drivers, Bob and Will. Thank you all so much!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for trusting our team with your used GMC Terrain purchase. It’s fantastic to hear Sam, Deanna, and Keyera made the process smooth from start to finish. Congratulations on your new Terrain and thanks for sharing your feedback.
Honest. Easy to deal with. Efficient respectful to the customers. Great car quality. Great service from start to finish when buying a vehicle.
Honest. Easy to deal with. Efficient respectful to the customers. Great car quality. Great service from start to finish when buying a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re pleased everything from start to finish felt honest, respectful and efficient when you purchased your new Honda HR-V. Enjoy your HR-V and thank you for sharing.