Reviews
We just purchased a Honda CRV EXL.
We just purchased a Honda CRV EXL. And experienced wonderful service. It was an outstanding experience. We would not hesitate to buy again from this professional staff
We just purchased a Honda CRV EXL.
We just purchased a Honda CRV EXL. And experienced wonderful service. It was an outstanding experience. We would not hesitate to buy again from this professional staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
There are not enough positive words I can give Mohawk
There are not enough positive words I can give Mohawk Honda but this review specifically goes to Mike and Amanda in the service department, along with the team of people who do the work on the vehicles. I brought my car in for routine maintenance, as I always do, and purchased all new tires for the winter. There was a minor hiccup in the process, and Mike went out of his way to make things right and ensure that I felt like a valued customer. I already did because every time I go there I am treated as if I were a friend or family of Amanda‘s. She is educated and informative and always steers me in the right direction without ever making me feel pressured to do anything I may not want to do. I left my car with them to be detailed while I was out of town and I am overcome with how amazing my car came out. It looks like it did the day I purchased it there. The teamwork, the customer service, the workmanship, the professionalism, and the compassion this dealership puts out to their customers is beyond anything I have experienced with any other dealer. I have been a Honda customer for most of my life, but Mohawk became my favorite quite a few years ago and still is. If I could give them 10 stars on this review I would! Thank you Mike and Amanda for everything you do every day. That dealership is so lucky to have you both there. And thank you Troy for always getting me to my destination safely and with a smile. Appreciate you guys immensely.
There are not enough positive words I can give Mohawk
There are not enough positive words I can give Mohawk Honda but this review specifically goes to Mike and Amanda in the service department, along with the team of people who do the work on the vehicles. I brought my car in for routine maintenance, as I always do, and purchased all new tires for the winter. There was a minor hiccup in the process, and Mike went out of his way to make things right and ensure that I felt like a valued customer. I already did because every time I go there I am treated as if I were a friend or family of Amanda‘s. She is educated and informative and always steers me in the right direction without ever making me feel pressured to do anything I may not want to do. I left my car with them to be detailed while I was out of town and I am overcome with how amazing my car came out. It looks like it did the day I purchased it there. The teamwork, the customer service, the workmanship, the professionalism, and the compassion this dealership puts out to their customers is beyond anything I have experienced with any other dealer. I have been a Honda customer for most of my life, but Mohawk became my favorite quite a few years ago and still is. If I could give them 10 stars on this review I would! Thank you Mike and Amanda for everything you do every day. That dealership is so lucky to have you both there. And thank you Troy for always getting me to my destination safely and with a smile. Appreciate you guys immensely.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a good experience with the salesman.
I had a good experience with the salesman. However, the finance manager pulled a bait and switch. I clearly stated that I would use the credit union to finance my purchase if Mohawk Honda didn’t match the interest rate. The finance manager stated that it was doable. When we picked up the car, a higher rate was applied and the finance manager failed to disclose that fact. I have lost trust in Mohawk Honda and would not do business with them again. I’m very disappointed.
I had a good experience with the salesman.
I had a good experience with the salesman. However, the finance manager pulled a bait and switch. I clearly stated that I would use the credit union to finance my purchase if Mohawk Honda didn’t match the interest rate. The finance manager stated that it was doable. When we picked up the car, a higher rate was applied and the finance manager failed to disclose that fact. I have lost trust in Mohawk Honda and would not do business with them again. I’m very disappointed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Another great experience working with Mohawk Honda.
Another great experience working with Mohawk Honda. Ryan Piantanida, my sales person, simplified everything I needed regarding my trade in & new Honda Pilot purchase. Alex Hernandez, my fianance manager, offered several great additional options and kept the finalizing of my purchase moving smoothly and quickly along. I appreciated the questionnaire which allowed me to choose the specific way I wanted the cars options to be set to my preference. Priya Bhagolie, delivery coordinator, handled that very efficiently even though it was bitter cold outside! From start to finish the entire transaction took about ninety minutes. I would highly recommend Mohawk Honda to anyone looking for a Honda vehicle.
Another great experience working with Mohawk Honda.
Another great experience working with Mohawk Honda. Ryan Piantanida, my sales person, simplified everything I needed regarding my trade in & new Honda Pilot purchase. Alex Hernandez, my fianance manager, offered several great additional options and kept the finalizing of my purchase moving smoothly and quickly along. I appreciated the questionnaire which allowed me to choose the specific way I wanted the cars options to be set to my preference. Priya Bhagolie, delivery coordinator, handled that very efficiently even though it was bitter cold outside! From start to finish the entire transaction took about ninety minutes. I would highly recommend Mohawk Honda to anyone looking for a Honda vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Amazing Dealership I would recommend it to anyone they
Amazing Dealership I would recommend it to anyone they worked really well with me and got me out and ready the same day amazing experience.
Amazing Dealership I would recommend it to anyone they
Amazing Dealership I would recommend it to anyone they worked really well with me and got me out and ready the same day amazing experience.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
MJ was wonderful and pleasant to work with.
MJ was wonderful and pleasant to work with. He listened to all my concerns and answered all my questions without hesitation. He took his time with me, even on a busy Saturday when I did not have a prior appointment set up. Geninne our delivery specialist showed us all the features in the car and explained everything in great detail. My family looks forward to doing business with MJ and Mohawk Honda again!
MJ was wonderful and pleasant to work with.
MJ was wonderful and pleasant to work with. He listened to all my concerns and answered all my questions without hesitation. He took his time with me, even on a busy Saturday when I did not have a prior appointment set up. Geninne our delivery specialist showed us all the features in the car and explained everything in great detail. My family looks forward to doing business with MJ and Mohawk Honda again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Alex was willing to do a lot of coordination via text,
Alex was willing to do a lot of coordination via text, which meant I was able to minimize the time I spent at the dealership. He worked quickly and is friendly. I'd go back to him again.
Alex was willing to do a lot of coordination via text,
Alex was willing to do a lot of coordination via text, which meant I was able to minimize the time I spent at the dealership. He worked quickly and is friendly. I'd go back to him again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mohawk Honda.
The best dealership in our area by far.
The best dealership in our area by far.This dealership puts people first and will work with you.Great cars with great people.
The best dealership in our area by far.
The best dealership in our area by far.This dealership puts people first and will work with you.Great cars with great people.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Sells you services you dont need.
Sells you services you dont need. Charges for fluids they definitely dint not top off would not recommend this dealer to anyone please believe me
Sells you services you dont need.
Sells you services you dont need. Charges for fluids they definitely dint not top off would not recommend this dealer to anyone please believe me
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Outstanding service all around, it’s the 4th car our
Outstanding service all around, it’s the 4th car our family has purchased from them and won’t go anywhere else 👍
Outstanding service all around, it’s the 4th car our
Outstanding service all around, it’s the 4th car our family has purchased from them and won’t go anywhere else 👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Mohawk Honda. We appreciate your business and hope to see you again soon!
