Romeoville Toyota

Muy contento 😁 por el servicio especialmente con Ivan flores el que me atendió muy amable fue muy profesional buen bendedor mis respetos 👍 👏 😉

Joshua was incredibly nice and very laid back. He made the experience painless and fun. Definitely would go back and recommend their service to anyone looking for a hassle-free car buying experience!

I've been driving a JEEP Grand Cherokee for over 30 years, but couldn't justify the horrible gas mileage anymore. So I researched the highest mileage SUV Hybrids and decided on the RAV4. I then shopped numerous dealers, and they all had their "unique" way of doing business. Romeoville Toyota, and specifically, Kimberly Quintero soared to the top out of all that I visited! No sur, premium, or special handling charges like so many of the other dealerships! Kim was an honest, professional, straight shooter and Romeoville Toyota should thank their lucky stars they have her! I highly recommend this dealership to anyone looking for a fair deal! Lynne E.

I been in many Toyota dealerships around the country but the this is the worst, I went for an oil change after making an appointment and after 1 hour of waiting I was told sorry we don't have time to for your car come back again later. Another time went for a service after making an appointment they made me wait for 2.5 for just an oil change and when I complained about it and I asked to talk to the supervisor he showed up to tell me don't talk to my employee.

Found a Sienna on cars.com listed for $52k, went to the dealer and they added a $5k market adjustment and $1888 in stupid add ons. Didn't even talk with anyone and left. I guess just like housing someone will buy it, but I'm not gonna be an extra $7000 upside down in a vehicle.

Absolutely disappointing service. To clarify, Rachel Dodson who answered my sales call via phone was lovely, but the manager is a jerk. Specifically, Joe Etzkorn, is a typical salesman taking advantage of this market. They like to say that they are sticking to MSRP, but they are not. They are requiring an $888 fee for paint protection for 1 year, but as he says, "it's only one year." They say they are operating on a first-come, first-serve basis, but you have to be present in person to complete paperwork AND have payment in FULL if using an outside lender. I can respect that this market is atypical, but these requirements are ridiculous. So, in the end they are NOT at MSRP and they are forcing you to use Toyota financing which would be 3-4%. I have excellent credit and am pre-approved at 1.99%, so WHY would I go through them. They have lost my business.

This dealer told me they would not sell me a car because I do not live in their state. You should state you only sell to certain buyers in the description and save everyone time!! What a joke!!

Mr. Abraham and Mr. Levi were absolutely professional and great business Men. They went above and beyond making sure my husband and I were accommodated in the trade in and purchase of a new vehicle and thank you to the manager of Mr. Abraham.

Always had good luck until today. I was going to prepay for a new RAV4 that was arriving at the dealership the following week. While starting the paperwork, I see an $888 fee for the Xzilon package and car deodorizer. I said no, but the salesman said they will not sell the car without the Xzilon treatment. I then said, I don't want it and the csar is being paid for BEFORE it hits your dealership and you apply accessories. I left the dealership and went to Toyota of Naperville. Romeoville Toyota said, "dealerships are entitled to any aftermarket adjustments, as well as accessories. Xzilon is one of their additions." I emailed Toyota corporate and they disagree with that statement. You cannot buy a car from Romeoville Toyota without the additional $888 accessory, even if you pay it for it before it hits their lot.

If I could rate this place using negative numbers I would. Absolute horrible experience!!!! This dealership takes advantage of people especially during difficult periods of time. I was in an accident in need of a car. Sebastian assured me that I would be able to drive home the SAME day in my car paying with a check from my credit union. I had a friend drop me off and that's when the agreement changed. I was told I could pay with the check but would have to wait days for it to clear or finance through them. He did this knowing that I traveled over an hour and had no way home. The goal for them was to get me to finance through them to get a bigger payout. They showed no concern walked away and left me sitting at a desk. I ended up with a $75 uber ride home. The next day Leo texted me saying tgey will accept the check. How about no THANK YOU!!!After all those men sat there and watched this occur knowing I had no other way home and could care less. God is good and the exact car I want is coming to a dealership closer in a couple of weeks. They're allowing me to make a deposit and pick me up as soon as it arrives BRAND NEW!!! I'm willing to pay more to a dealership that treats their customers with kindness, respect and honesty.