Reviews
Very, very positive experience with Edward Salloum!
We found a vehicle that interested us at the West German BMW dealership. We scheduled a visit to test drive the vehicle and due to scheduling conflicts had to reschedule a couple times, all during the same day. We finally arrived and met with Edward who proves to be nothing but the most professional and knowledgeable auto salesman we’ve dealt with in sometime. Edward certainly knows the automotive industry and you can detect his love for cars during your conversations with him. Not only that, he knows the BMW brand very, very well. He was able to navigate through the iDrive system efficiently and yet still able to explain the system to not only me but also my wife. Well, we did purchase the car, and I plan to contact Edward in the future for any of our BMW related needs. Even though we live nearly an hour away from the dealership, I would make the drive knowing that Edward was going to help me in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent client advisor! Very helpful and made the...
Excellent client advisor! Very helpful and made the process of buying my first BMW easy and smooth! I will be recommending future BMW buyers to this dealer and to Phil personally!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The customer service at the fort Washington location is...
The customer service at the fort Washington location is awful. They never answer their phones even though they are all sitting at their desks. They also don’t complete a service in the time frame discussed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Awesome guys. Everyone was extremely helpful.
I felt right at home from my first hug from Phil. Thank you all who helped. Awesome place. Love my new car. We’ll be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to do business. Beautiful showroom and...
Great place to do business. Beautiful showroom and Stanley our sales person did a great job. Process was quick. Will recommend to family and friends .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have been buying cars for over 40 years. Today was the...
I have been buying cars for over 40 years. Today was the best experience I have ever had. My compliments to the ownership. You have four outstanding people that I worked with today Phil,Franco,Troy and Cory. You should be very proud that these gentlemen represent you on a daily basis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
all is well
West German BMW 500 Pennsylvania Avenue Fort Washington, PA 19034 good dealership Phil Milewski the best I got one of the best cars in the world and the best in my life
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Amazing
I have been leasing and owning BMW's for over 20 years. I must admit that I had the most pleasurable experience at this dealership. I dealt with at least 6 different folks in this dealership and I would hire anyone of them. I must tell you that Jim (GM) and Phil my sales person were absolutely amazing. Nothing was to much to ask of them and they definitely went the extra mile. I went in trying to purchase my 2016 7 series and left leasing a 750 and returned one week later to lease a X7 for my wife. I have already recommended this dealership along with Jim & Phil to our friends and colleagues. These folks definitely make you feel like family. Alan Giannone
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
From the first email till the finish of setting up the...
From the first email till the finish of setting up the app nothing but professional and enjoyable. Stanley was terrific especially since I’m very easy going. I enjoyed working with him and hope he is there when I get my 12th bmw. I’m very comfortable going to West German as they are always helpful and courteous to there customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience working with West Germany BMW...
I had a great experience working with West Germany BMW and Phil Milewski in purchasing my 428i xDrive convertible. They were fair and honest, and we were able to come to terms quickly. I recommend that anyone on the east coast check them out if buying a new one used car. Cheers!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car