Reviews
Awesome job
My first time there and I have to say unlike other dealers I have worked with there was no pressure and they were more interested in getting me in what I wanted instead of telling me what I can or cant get would definitely go back in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Helpful and Pleasant Customer Service
I went to the Express Lane for the first time. I was given an accurate estimate of the time my oil change would take. I think they have a very nice customer lounge to wait in. The free popcorn is always good!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
oil change was fine
oil change was fine... customer service area for the service center could use more work... a lot of guys in there at computers, but none came to discuss with me the issue for which i made an appt for my car. sent the oil tech customer service rep to give me an update on the oil change- but no specifics on why my new tire i bought has been losing air. when i went in to inquire before leaving, they said they ran all the tests except one and couldn't find anything. seems like someone could have come to me and explained this while i was waiting for 1.5hrs in the waiting area. was disappointed with the customer service. Olu, the old tech customer service rep was very nice, and explained the oil change summary to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We would like to learn more about your experience so that we can attempt to correct this. Please at your earliest convenience contact our Service Manager Burrell Nadeau at bnadeau@rosecjd.com so that we can improve our efforts in the future. Thank you for reaching out.
Routine maintenance
Came for routine maintenance, took longer than the estimated time quoted - tuned out to be 1/2 hour longer. Prefer them to not be rushed through the service, just wish I knew in advance for planning. Best vehicle ever !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeep appointment
Super informative on timing, helpful at every corner. The service department got me right in and was done on time and with the expected quality level I was hoping for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great profesional service
Randall helped me find what I liked at the right price. He was not pushy and very professional in all aspects. Communication was great and willing to take the time to listen to what I wanted and not to try and sell me anything. Great Job randall...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service
Gary Ross best in the Business. wont go to anyone else. Thank you!! Ill Forsure be back. Looking forward to ordering my new Ram 3500
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
dave is the BEST!
dave always takes the best care of me and my truck hes great! hes makes sure i get everything done in a timely manner and provides great customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was looking to buy a new truck and I found this dealer
My salesperson a very good person to talk with and assure me that I was getting a very good deal on my Dodge Ram truck
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Roseville Jeep did a great job. I want to personally thank Doug because without him I would still be searching for someone to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car