Reviews
Excellent service.
Excellent service. Oil changes cheaper after 1:30. Don’t like these “quick” surveys. Especially when sent to antisocial media.
Excellent service.
Excellent service. Oil changes cheaper after 1:30. Don’t like these “quick” surveys. Especially when sent to antisocial media.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased that you are happy with our service and offers! Thank you for your business and review of Kia of North Austin.
Carlos, Deja, and the guys at the service department at
Carlos, Deja, and the guys at the service department at Kia of North Austin are the greatest!
Carlos, Deja, and the guys at the service department at
Carlos, Deja, and the guys at the service department at Kia of North Austin are the greatest!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the awesome review! We're thrilled to hear that Carlos, Deja, and the rest of the service team took great care of you. We truly appreciate your kind words and look forward to seeing you again at Kia of North Austin!
Outstanding employees always friendly and courteous.
Outstanding employees always friendly and courteous. Worth the extra time to drive to your dealership
Outstanding employees always friendly and courteous.
Outstanding employees always friendly and courteous. Worth the extra time to drive to your dealership
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It means a lot to hear this great feedback! Thank you for choosing Kia of North Austin and for sharing your support online. Have a wonderful day!
Visited for recall service and oil change.
Visited for recall service and oil change. Process was straightforward, staff handled both services adequately. Standard dealership experience
Visited for recall service and oil change.
Visited for recall service and oil change. Process was straightforward, staff handled both services adequately. Standard dealership experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ranadeep, thank you for your confidence in our team! While it is standard for us to deliver straightforward, efficient service, we appreciate your business and hope to welcome you back to Kia of North Austin in the future.
The entire dealership is amazing from the service center
The entire dealership is amazing from the service center to the sales teams. Everyone carries themselves very professionally at all times. The dealership is always clean.. You’re greeted by name. Any repairs are discussed with estimates pricing. Customer service is at the highest level. Dam, service rep and Hannah, sales are phenomenal .🙌🏽🙌🏽 to them.
The entire dealership is amazing from the service center
The entire dealership is amazing from the service center to the sales teams. Everyone carries themselves very professionally at all times. The dealership is always clean.. You’re greeted by name. Any repairs are discussed with estimates pricing. Customer service is at the highest level. Dam, service rep and Hannah, sales are phenomenal .🙌🏽🙌🏽 to them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mrs. Margo, we're delighted to hear about your positive experience with our team at Kia of North Austin! It's wonderful that Dam and Hannah made such a great impression. Thank you for the kind words and support!
Amazing experience.
Amazing experience. Joe the manager was attentive and helped me every step of the way. Go see him!!
Amazing experience.
Amazing experience. Joe the manager was attentive and helped me every step of the way. Go see him!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We're thrilled to hear Joe provided such attentive support throughout your visit. We'll be sure to pass along your kind words to him!
Absolutely the friendliest, always makes sure I'm getting
Absolutely the friendliest, always makes sure I'm getting the best service for what I'm able to afford and reminding me to make sure of what can be done at a later time so my car runs smoothly and without any problems.
Absolutely the friendliest, always makes sure I'm getting
Absolutely the friendliest, always makes sure I'm getting the best service for what I'm able to afford and reminding me to make sure of what can be done at a later time so my car runs smoothly and without any problems.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're delighted to hear that our team at Kia of North Austin has been providing friendly and attentive service. We look forward to continuing to keep your car running smoothly!
I was lied to by Kia of North Austin.
I was lied to by Kia of North Austin. I called ahead and was told they’d appraise my car as long as it ran. I show up, and Joe Constancio who claims to be the store manager tells me to “get out of here” with zero explanation. Completely disrespectful. If this is how Joe treats people who come in honestly, I’d never trust him or this dealership with my money. Do better.
I was lied to by Kia of North Austin.
I was lied to by Kia of North Austin. I called ahead and was told they’d appraise my car as long as it ran. I show up, and Joe Constancio who claims to be the store manager tells me to “get out of here” with zero explanation. Completely disrespectful. If this is how Joe treats people who come in honestly, I’d never trust him or this dealership with my money. Do better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your concerns and bringing this to my attention. I'm very sorry to hear about your recent experience. This is not how we want anyone to feel after visiting our dealership. We take feedback like this seriously and would appreciate the opportunity to look into the situation further and make things right. Please feel free to reach out to me directly at behnamshahvandi@lithia.com so we can discuss this in more detail. Sincerely, Behnam Shahvandi General Sales Manager
Had my vehicle serviced here and received great service
Had my vehicle serviced here and received great service and advise. Co-ordination of advisor and me was the highlight.
Had my vehicle serviced here and received great service
Had my vehicle serviced here and received great service and advise. Co-ordination of advisor and me was the highlight.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Girish, we're delighted to hear that the service and coordination with your advisor at Kia of North Austin made a positive impression. Thank you for choosing us!
Thank you Sebastian for turning things around that day!
Thank you Sebastian for turning things around that day! You were so kind and patient! Thank you
Thank you Sebastian for turning things around that day!
Thank you Sebastian for turning things around that day! You were so kind and patient! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tammie! We're thrilled to hear that Sebastian at Kia of North Austin turned your day around with kindness and patience.