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Quick tire repair and oil change
Very business like and took care of the problem in less than two hours. I had a flat tire and was able to take care of the scheduled oil change at the same time.
We Missed A Simple Detail
I really like the constant communication between the adviser and myself. I was kept in the loop. But the team did not investigate a leaking air issue in my tire.
Excellent Service, very efficient and professional
The visit was quick, efficient and professional. I was informed of what service I needed and agreed to have it done on my appointment.
Service Rep was fast, efficient and friendly. Service was also completed in reasonable time. Overall very professional and well done.
It was fast and the associate who handled my car informed me timely about the tyre that was ordered. I just waited in the lounge and they replaced the car tyre in 15-20 mins.
Great service and comprehensive responses to calls
Received regular updates on the status of work and was able to call the service agent to ask questions. Answers were detailed and complete.
Consistent knowledgeable service
Consistent knowledgeable service for almost 30 years for multiple Subaru's, but most recently my 2007 Forester with Kevin in service at Micheal's in Bellevue WA.
Seat belt under warranty
Scheduled apt. Out about 1 week so we could get loaner car. Worked out well. Will wait a week or so to pick up a part that was missing( a clip for seat belt)
Service was super fast. Christina was very helpful and answered any questions I had. No guilt tripping when I declined an option.
Great communication by service staff
Marcello kept track of the progress on the servicing of my car, and reported to me as I waited, with estimates of time remaining. He was very clear and helpful in explaining the work. It took a long time, but Marcello gave me confidence that it was necessary and that the work was done right.