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Genesis of Peoria

(336 reviews)
Visit Genesis of Peoria
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 4 awards
2024 state dealer award 2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (623) 738-3695 (623) 738-3695
Used (866) 697-3573 (866) 697-3573
Service (623) 201-5262 (623) 201-5262

Reviews

(336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Peoria from DealerRater.

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Josh was great!

Josh was great! He found the problem immediately upon arrival and got me back on the road in about an hour. Service at the new location is second to none. The waiting area is amazing and so comfortable it didn’t feel like a long wait. Keep up the amazing work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re thrilled to hear that Josh provided you with prompt and efficient service and that you were pleased with our new location and waiting area. It’s wonderful to know that your experience was comfortable and that we got you back on the road quickly. Your feedback is greatly appreciated, and we’ll be sure to pass along your kind words to Josh and the rest of the team. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. Thanks for your support and for choosing us!

Great service and prepared staff.

Great service and prepared staff. Victoria is the best!! All around great customer service experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review!

Dealer response

Thank you for your 5 star review!

Absolutely the best treatment and sales experience I have

Absolutely the best treatment and sales experience I have ever had in over 50 years of buying vehicles. I will absolutely never buy another vehicle anywhere else. Save yourself the time and trouble of looking elsewhere and just come down and speak with Addison Garrett and Edgar Garay, and you will be treated like royalty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They had the car I was thinking on, but,ended up buying

They had the car I was thinking on, but,ended up buying from a different place only because it had a sun roof in the color I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for your recent visit to our dealership and for taking the time to rate us with 5 stars. We truly appreciate your feedback and are delighted to hear that you had a positive experience with us. We are sorry that we did not have the color sunroof that you wanted during your visit. Please know that we are always updating our inventory and would be more than happy to assist you in finding the perfect vehicle with the features you desire. Thank you once again for choosing our dealership. We look forward to serving you in the future and ensuring that all your automotive needs are met. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Clean, prompt service on appointment, Service manager

Clean, prompt service on appointment, Service manager displayed understanding and courtesy. Explained why specific issues could not be resolved at this time. Very satisfied with the overall experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to rate our dealership 5 stars in the service department. We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service to all of our customers, and it means a lot to us to know that we were able to meet your expectations. Please don't hesitate to reach out if you ever need anything in the future. Thank you again for choosing our dealership for your service needs. We look forward to serving you again in the future. Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

I got a text back but nothing after that.

I got a text back but nothing after that. Would like to understand options and process

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good evening, I've spoken with Matt who said he's reached out to you but has not heard back. He's happy to assist you. He can be reached at 623.815.4578. Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623..815.4581

Working with Vohn Marwitz was the best experience ever!

Working with Vohn Marwitz was the best experience ever! He is incredibly knowledgeable about the vehicles he sells and has great people skills. Everyone involved in our purchase was extremely personable. I cannot express how satisfied we are!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Good afternoon brookspew, Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience with Vohn Marwitz. We take pride in our knowledgeable and personable team, and we're delighted to have met your expectations. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business! Sincerely, Robert Smith Customer Relations Manager Larry H. Miller Hyundai Genesis Peoria 623.815.4581

First visit we worked with Adrianna to hone in on the

First visit we worked with Adrianna to hone in on the right trim level for us. Very enjoyable experience. Next time we worked with Matt Oso to select a specific car. Short test drive went well. Ended up completing a deal on the new car. When driving home with the new vehicle we noticed a vibration at higher speeds. Called Matt from the car and we brought it back in. They jumped right on it and ended up swapping out all 4 wheels pretty quickly. Test drive confirmed the fix. They took care of the issue for me, we’re committed to getting it right, did not blame me, and the car drives wonderfully as intended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Professional and didn’t feel any pressure.

Professional and didn’t feel any pressure. Work completed on my vehicle was complete and staff helpful

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I hate dealing with ‘car salesmen’ because they typically

I hate dealing with ‘car salesmen’ because they typically have a hidden agenda and despite being ‘up front’ they always have something held back. I worked with two Genesis dealerships for two different models. They were the polar-opposite of each other. Larry Miller Genesis was the one I trust and ultimately bought from. Addison Garrett provided his best price including optional incentives right up front. This was a huge departure from the other dealership experience, where they made me ask and question every aspect of the car buying experience. They low-balled me on my trade and made me feel as though they were going above and beyond. They weren’t. When it comes down to how I felt about the buying experience I can say this with absolute certainty, both Addison and Edgar (my sales rep) were phenomenal and made me feel at ease in making such a large purchase. Edgar demonstrated the vehicle to me, he pointed out features which made the vehicle so much more attractive and answered all of my questions thoroughly. He was attentive and discerning, giving me privacy when I needed it and being present for any questions I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.