Reviews
Write a reviewThis was my first visit to this dealer.
This was my first visit to this dealer. I had an appointment to buy my G80 out of lease. We arrived early for our appointment but Marisa who walked us throug the initial paperwork, then took us to the lounge to wait until finance was free. Shortly later we saw the fonance officer. He jad all papers ready. We completed the purchase. We left in less than two hours, owing our G80 freshly washed, serviced, and vacuumed. Everyone was helpful, informed, and pleasant. I expect to continue my relatuinship with LH Miller indefinitely.
Thank you for your great review. Our team was happy to have given you a wonderful experience at our dealership. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager
Marisa was very informative, knowledgeable and courteous.
Marisa was very informative, knowledgeable and courteous. She answered all the questions I had and made buying a GV70 enjoyable. Honestly I don’t think anyone could do a better job and I highly recommend her.
Thank you for leaving that great review. It was our team's pleasure to have provided a smooth car buying experience. Come back again soon if there’s anything else we can do for you or your new vehicle! - Rick Trinkl, General Manager
Austin was great to work with from start to finish.
Austin was great to work with from start to finish. When they didn't have the vehicle I was looking for on hand, he found one that was on the way and got everything lined up so as soon as it got to town it was ready for me.
Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager
We worked with Dakota to purchase our vehicle.
We worked with Dakota to purchase our vehicle. He was courteous and knowledgeable of the product. The entire process was quick and efficient.
Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager
Wanted to jot a quick review which I rarely do unless
Wanted to jot a quick review which I rarely do unless I've had a bad experience. But the dealership was very friendly, met my needs and was gracious to do so. Most of all, in these times, I Have to say they are a DEALERship and NOT a STEALERship. they are among the few that believe in doing business the same in good times and in bad - meaning no inflated market adjustment fee that most dealerships are charging just becuase they can rip customers off in the times we are in. Congrats to LHM Genesis for staying true to the customer rather than gouging us as most have done. My business will never support those who have opted to take that approach. Thanks to Dakota for many questions answered and time, and Vonn for delivery knowledge and closing the deal. And also to Nick for the backend processing. All were very curtious, well mannered, never pushy in the least, in fact just the opposite. I will be referring anyone that inquires for certian! Keep up the good work! Really enjoying my Genesis GV80.
Hello! Thank you for making us a part of your day. Our team really enjoyed treating you to the low-pressure experience you were looking for. We are happy to have helped you obtain a vehicle you enjoy. Come back again soon if there’s anything else we can do for you or your new vehicle! - Rick Trinkl, General Manager
LHM not only doesn’t mark up their vehicles but the
LHM not only doesn’t mark up their vehicles but the finance department is a no pressure experience (awesome job Jeff). My salesman (Seger) did a good job under the circumstances and I received my 2023 GV70 they way I wanted it. Overall was a good experience, good luck in the new building LHM.
Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager
Very professional, knowledgeable with a positive "can
Very professional, knowledgeable with a positive "can do" attitude. I drove 25 miles from North Scottsdale, for this appointment, and it was well worth it . Ashleigh and Tatum are great to work with.
Thank you for your great review. Our team was happy to have given your vehicle the service it needed. I will make sure they get the recognition they deserve. We hope you will come back to our dealership soon if you need anything else! - Rick Trinkl, General Manager
Rick, Yes, I will return for service and also to look at a new car. Thank you again for the service you have provided and the reputation that you have built in the auto industry. Dealers like you make auto maintenance and new car buying a pleasure. Thanks, Bill Betzolt
In sales, Rick Metcalf is one high quality salesperson to
In sales, Rick Metcalf is one high quality salesperson to work with..did whatever was required, at times above and beyond, that resulted in the sale of a 2018 G90. Ashley Ray has been my service representative for the past 4-years. Every interaction has been positive and, her abilities to assure customer satisfaction is a clear reflection of her professionalism and a positive influence on LHM's service business. I hope she is part of the new LHM's Genesis brand in the future.
Thank you for that great review! Our team was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future! - Rick Trinkl, General Manager
We had an amazing experience buying our 2022 Genesis G80!
We had an amazing experience buying our 2022 Genesis G80! Nathan was very helpful throughout the whole process and never pressured or rushed us during this purchase. He answered all our questions and also provided tips that we didn't think to ask. From Nathan we had the pleasure of working with Renee for the financing. She had excellent financing all ready to present to us. Plus, we were very impressed with the vehicle service contract she showed us. We were easily able to include the policy and are elated to have our G80 fully covered for 10 yrs, 100K miles. We would be very confident in recommending this dealership and individuals to people we know. Thank you Nathan and Renee!
Thank you for taking the time to review us! I will make sure they get the recognition they deserve. It was our pleasure to provide a top-notch dealership experience and to have given you the respect you deserve. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager
I got the car of my dreams and the buying experience was
I got the car of my dreams and the buying experience was a pleasure, every step of the way. I can't say enough good things about Vohn and the rest of the team.
Thank you for making us a part of your day. Our team was happy to have given you a wonderful experience at our dealership. We are happy to have helped you obtain your dream vehicle. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager