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THE WORST DON'T TRUST THEM !!!!!!!
OCTOBER 7TH, 2022, TRADED IN A VEHICLE ON APRIL 22, 2022 FOR ANOTHER USED CAR. STILL WAITING 6 MONTHS FOR MY WARRANTY REFUND OF $1550, JUST BECAUSE AUTO LENDERS CAN'T FIGURE IT OUT. DON'T BRING YOUR FAMILY HERE TO PURCHASE ANYTHING. PROBABLY THE WORST MISTAKE OF MY LIFE. HAVING BOUGHT 20 CARS OVER THE PAST 44 YEARS. THIS HAS GOT TO BE MY BIGGEST REGRET. LOVE THE CAR BUT EVERYTHING THAT WAS PROMISED AND NEGOTIATED ON WAS A LIE. FINANCING AND WARRANTY PRICES ALL A LIE........ TOLD ME A LOAN WASN'T APPROVED WITH MY BANK AT MUCH LOWER RATE AND IN FACT IT HAD BEEN APPROVED. DECEPTION - WHEN EVERY DOLLAR COUNTS IN THIS ECONOMY - DON'T TRUST THIS DEALERSHIP, A SHAME BECAUSE MY FIRST EXPERIENCE FROM 2020 AT AUTOLENDERS IN NJ WAS A SUCCESS. TIMES HAVE CHANGED. GO SOMEPLACE ELSE FOR YOUR NEXT VEHICLE.
No interstate sale experience! Not to be trusted
Not to be trusted when it comes to intestate sales. company & staff are not helpful nor knowledgeable. Strictly a Local Jocal dealer. Not to be trusted! This firm does not have the customer at heart!!!
Horrible experience! Once the deal was signed all promises went out the window. Not even 2 weeks of having the car my oil light goes off and there was practically no oil in it. Corporate got involved but ultimately nothing got corrected.
Unparalleled customer service! By far the friendliest...
Unparalleled customer service! By far the friendliest dealership I have stepped foot in... First class all the way ... No hassle , no delays and no surprises! Highly recommended shopping not looking here! Josh is the man and Rick, has a solid commitment to helping you get “ THE “ best deal out there! Great people!!! Thanks guys!
Very friendly staff makes very great experience. Covid...
Very friendly staff makes very great experience. Covid restrictions make coffee availability impossible in the lounge, as others have complained about. Not a big deal for me. I'll still recommend the waiting area.
Great experience at this dealer. Very professional and...
Great experience at this dealer. Very professional and informative. It made the car buying process very easy. I would recommend them to anyone who wants an easy car buying experience.
Congratulations on your new vehicle purchase! Our team is dedicated to providing the very best experience for our clients. That's why your comment makes us so pleased. Thank you for your business and we look forward to seeing you again in the future.
You’re team was absolutely amazing!! Keep up the good work. It was truly a pleasure to do business with you,
Friendly staff easy to make deal withIt would take...
Friendly staff easy to make deal with It would take little longer time than what I expected Over all good experience with delership I recommend to visit this place
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
This service center is okay but they NEVER have coffee as...
This service center is okay but they NEVER have coffee as their web site claims. But the service is good and the service Manager nice.
Hello Billie, Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!
We have a very pleasant experience to buy a VW car here....
We have a very pleasant experience to buy a VW car here. Everything is explained clearly and everyone is helpful. We like the new car.
Thank you for choosing Volkswagen of Newtown Square, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The service was easy to schedule and was done promptly....
The service was easy to schedule and was done promptly. The service area and dealership have taken care to be covid compliant. While I did not purchase my Tiguan here this a great place to have it serviced and I will probably buy my next VW here.
Hello, Thanks for sharing your thoughts about your service experience with Volkswagen of Newtown Square. We appreciate your business and hope to see you again soon!