Porsche Downtown Chicago

4.8
(45 reviews)
Visit Porsche Downtown Chicago
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–5:00pm 7:00am–5:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (312) 635-7737 (312) 635-7737
Used (312) 324-3982 (312) 324-3982
Service (312) 548-8523 (312) 548-8523

Inventory

See all 61 vehicles from this dealership.

Special offers

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About our dealership

Our brand new Porsche dealership is here to serve all your automotive needs in Chicago, IL. We have an impressive inventory of new Porsche as well as certified pre-owned Porsche and an extensive used vehicle inventory. With the help of our sister store, Westmont Porsche, there isn't a new Porsche, CPO Porsche, or used vehicle that we can't have ready for you to enjoy. Come and visit us!

Service center

Phone number (312) 548-8523

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 12 employees View less employees

Reviews

4.8
(45 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Downtown Chicago from DealerRater.

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5.0

We recently purchased a CPO Cayenne Coupe from Porsche

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

5.0

We recently purchased a CPO Cayenne Coupe from Porsche

We recently purchased a CPO Cayenne Coupe from Porsche Downtown Chicago. Alan Ramierez was great to deal with. I traveled over 500 miles to see the car and it was well worth the trip. Alan was knowledgeable about the car and answered my questions. He also checked in with me after the trip home. I highly recommend Alan David Chen and Team Porsche Chicago. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Joe, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Frank is an excellent salesperson, consummate

Frank is an excellent salesperson, consummate professional, very responsive, and always available. I led sales organizations for large financial service companies globally for many years. I would hire Frank in a heartbeat. Hopefully I’ll find a dealership here in Boston that can provide me the same high level of service and brand insight. I would also encourage interested buyers who maybe shopping on line to reach out to Ria the Sr Manager of online marketing and sales at Chicago Porsche, She was fantastic replying to my inquiry immediately 10 minutes before closing on a Saturday evening. Very helpful and professional with the high level details on the car which started the sale process off on the right foot.. And finally the lead from finance on my purchase Joystna, very professional, excellent product and financing knowledge..great job guys.

5.0

Frank is an excellent salesperson, consummate

Frank is an excellent salesperson, consummate professional, very responsive, and always available. I led sales organizations for large financial service companies globally for many years. I would hire Frank in a heartbeat. Hopefully I’ll find a dealership here in Boston that can provide me the same high level of service and brand insight. I would also encourage interested buyers who maybe shopping on line to reach out to Ria the Sr Manager of online marketing and sales at Chicago Porsche, She was fantastic replying to my inquiry immediately 10 minutes before closing on a Saturday evening. Very helpful and professional with the high level details on the car which started the sale process off on the right foot.. And finally the lead from finance on my purchase Joystna, very professional, excellent product and financing knowledge..great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Maxwell, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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5.0

Happy girl!

Happy girl! Best car buying experience! Worked with David from start to finish. Professional and fast! Beautiful dealership and tasty coffee:) Highly recommend!!!

5.0

Happy girl!

Happy girl! Best car buying experience! Worked with David from start to finish. Professional and fast! Beautiful dealership and tasty coffee:) Highly recommend!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mariana, we're glad to hear you found David to be so informative and helpful. Thanks for the recommendation, and have an amazing day!

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5.0

I bought a CPO 911S this weekend from Porsche Downtown

I bought a CPO 911S this weekend from Porsche Downtown Chicago. The staff was great, but special thanks to my brand ambassador David Chan. David was responsive, thorough and knowledgeable. He kept me informed throughout the process. The strong customer service really enhanced the experience.....and the car is beautiful....and exactly as David described it to me.

5.0

I bought a CPO 911S this weekend from Porsche Downtown

I bought a CPO 911S this weekend from Porsche Downtown Chicago. The staff was great, but special thanks to my brand ambassador David Chan. David was responsive, thorough and knowledgeable. He kept me informed throughout the process. The strong customer service really enhanced the experience.....and the car is beautiful....and exactly as David described it to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, thank you for your positive review. We're glad to hear that you found our team here at Porsche Downtown Chicago so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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5.0

It was a nice experience.

It was a nice experience. David was very helpful. A place where you can safely buy a vehicle.

5.0

It was a nice experience.

It was a nice experience. David was very helpful. A place where you can safely buy a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Great experience with Porsche Downtown Chicago, and

Great experience with Porsche Downtown Chicago, and especially working with Nicalette Theodosis, on the purchase of a 2020 MINI Cooper S Iconic 2D. She is a great communicator beginning with our opening phone call and continuing throughout the entire sales process, very important when buying from out of state, she was completely thorough and totally transparent and no surprises, many thanks again Nicalette, best regards, Jay Vogele

5.0

Great experience with Porsche Downtown Chicago, and

Great experience with Porsche Downtown Chicago, and especially working with Nicalette Theodosis, on the purchase of a 2020 MINI Cooper S Iconic 2D. She is a great communicator beginning with our opening phone call and continuing throughout the entire sales process, very important when buying from out of state, she was completely thorough and totally transparent and no surprises, many thanks again Nicalette, best regards, Jay Vogele

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

NEVER BUY AN USED CAR FROM THEM!!

NEVER BUY AN USED CAR FROM THEM!! I saw a BMW 750 IX, 2018 Model on the internet. I called the Porsche Dealer and sent them an offer. They told me they have a few more offers and if the car will still be available on Monday then they will accept my offer. Monday morning I got a call from them, and they said they accepted my offer. They sent me an invoice which was $500 higher then the offer price. Before buying the car I asked them for the inspection reports, and they suggested for me to go to the BMW dealership which was closest to their dealership. They told me they will drop the car and pick it up once the inspection (costed me $400) was completed. I got the itemized inspection reports which revealed no issues with the car. I drove 6 hours to go pick up the car out of state. After driving 2 weeks my car had major issues. The Coolant hose started leaking. I went to the BMW and got the quote of $4000 to fix the car despite getting a extended warranty from Porsche. But when I called they said they can’t cover the cost of the hoses. My Sales Manger, ANDY, was very rude to me and said he can’t do anything and why didn’t you check the car before buying it. I was told the inspection report was normal at time of buying, and I asked him why the cosmetic damages were not mentioned on the Internet. He said he didn’t have time to post everything on the internet. I feel like I was lied to and the original condition of the car was not revealed to me. I will never buy a car from the downtown Chicago Porsche dealership as they are very unprofessional, rude, and unhelpful.

1.0

NEVER BUY AN USED CAR FROM THEM!!

NEVER BUY AN USED CAR FROM THEM!! I saw a BMW 750 IX, 2018 Model on the internet. I called the Porsche Dealer and sent them an offer. They told me they have a few more offers and if the car will still be available on Monday then they will accept my offer. Monday morning I got a call from them, and they said they accepted my offer. They sent me an invoice which was $500 higher then the offer price. Before buying the car I asked them for the inspection reports, and they suggested for me to go to the BMW dealership which was closest to their dealership. They told me they will drop the car and pick it up once the inspection (costed me $400) was completed. I got the itemized inspection reports which revealed no issues with the car. I drove 6 hours to go pick up the car out of state. After driving 2 weeks my car had major issues. The Coolant hose started leaking. I went to the BMW and got the quote of $4000 to fix the car despite getting a extended warranty from Porsche. But when I called they said they can’t cover the cost of the hoses. My Sales Manger, ANDY, was very rude to me and said he can’t do anything and why didn’t you check the car before buying it. I was told the inspection report was normal at time of buying, and I asked him why the cosmetic damages were not mentioned on the Internet. He said he didn’t have time to post everything on the internet. I feel like I was lied to and the original condition of the car was not revealed to me. I will never buy a car from the downtown Chicago Porsche dealership as they are very unprofessional, rude, and unhelpful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Prateek, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at location-email so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

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5.0

Best services

Very honest and reliable!!!! I highly recommend this auto repair shop... I've been coming here for all my repair needs for the past 10 years. Never had any problem. The price is fair. Customer service is good.

5.0

Best services

Very honest and reliable!!!! I highly recommend this auto repair shop... I've been coming here for all my repair needs for the past 10 years. Never had any problem. The price is fair. Customer service is good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ashley, we're glad to hear that everything was completed to your satisfaction, please let us know if there is ever anything else we can assist you with.

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5.0

Great Customer Service

The minute I contacted Porsche Chicago, David made the entire process seamless to purchase a vehicle from a distance. David provided impeccable customer service. It was a great and easy process especially with being in a different state. The communication and service was great! Looking forward to the next purchase.

5.0

Great Customer Service

The minute I contacted Porsche Chicago, David made the entire process seamless to purchase a vehicle from a distance. David provided impeccable customer service. It was a great and easy process especially with being in a different state. The communication and service was great! Looking forward to the next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Andrew, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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5.0

Chicago Porsce team was amazing!!!

Sandra and staff were excellent and made the experience the best ever, even tho this was not my first luxury car purchase Chicago Porsche was a great overall experience.

5.0

Chicago Porsce team was amazing!!!

Sandra and staff were excellent and made the experience the best ever, even tho this was not my first luxury car purchase Chicago Porsche was a great overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ava, we're glad to hear you found Sandra to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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