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Koons Woodbridge Ford

(559 reviews)
Visit Koons Woodbridge Ford
Sales hours: 10:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 10:00am–8:00pm 7:00am–7:00pm
Tuesday 10:00am–8:00pm 7:00am–7:00pm
Wednesday 10:00am–8:00pm 7:00am–7:00pm
Thursday 10:00am–8:00pm 7:00am–7:00pm
Friday 10:00am–8:00pm 7:00am–7:00pm
Saturday 10:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (703) 565-2138 (703) 565-2138
Used (703) 565-2143 (703) 565-2143
Service (703) 910-3918 (703) 910-3918

Inventory

See all 538 vehicles from this dealership.

Incentives

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About our dealership

Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
When you're talking cars, you're talking Koons!

Service center

Phone number (703) 910-3918

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(559 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koons Woodbridge Ford from DealerRater.

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Peter was our salesman and was amazing!

Peter was our salesman and was amazing! Great customer service, honesty and prompt service! The final purchase took much longer than it should have since we had our own financing, but not terrible, I understand they have paperwork that needs to be done, but the finance team was great also!

Peter was our salesman and was amazing!

Peter was our salesman and was amazing! Great customer service, honesty and prompt service! The final purchase took much longer than it should have since we had our own financing, but not terrible, I understand they have paperwork that needs to be done, but the finance team was great also!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Peter and the Koons Woodbridge Ford team provided you with excellent service. We appreciate your patience during the process and are glad everything worked out smoothly in the end! Enjoy your new vehicle!

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Good to go.

Good to go. I’m glad that I got my truck back. Hopefully no more recalls. I’m eyeing that Maverick Tremor on display.

Good to go.

Good to go. I’m glad that I got my truck back. Hopefully no more recalls. I’m eyeing that Maverick Tremor on display.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Keith, we're glad to hear you got your truck back and hope it stays recall-free! If that Maverick Tremor catches your eye again, our team at Koons Woodbridge Ford is here to help. Thanks for the review!

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I've purchased several vehicles from Koons Ford over the

I've purchased several vehicles from Koons Ford over the years, however this is the first time at the Woodbridge location. They consistently stand out from the competition thanks to their pricing, selection, and diligent staff. Most recently, I was interested in a limited-production 60th Anniversary Mustang. After reaching out online, I was connected with Christian, a product specialist who not only understood the car inside and out but also shared my enthusiasm for it. From what I understand, he personally built the order, which made the experience even more special. In today's world, attention to detail matters—and Koons Ford nailed it. The car was beautifully detailed, parked indoors, and Christian was waiting for me in the lot when I arrived. That kind of care and preparation goes a long way. Thank you for helping me add such a special vehicle to my collection!

I've purchased several vehicles from Koons Ford over the

I've purchased several vehicles from Koons Ford over the years, however this is the first time at the Woodbridge location. They consistently stand out from the competition thanks to their pricing, selection, and diligent staff. Most recently, I was interested in a limited-production 60th Anniversary Mustang. After reaching out online, I was connected with Christian, a product specialist who not only understood the car inside and out but also shared my enthusiasm for it. From what I understand, he personally built the order, which made the experience even more special. In today's world, attention to detail matters—and Koons Ford nailed it. The car was beautifully detailed, parked indoors, and Christian was waiting for me in the lot when I arrived. That kind of care and preparation goes a long way. Thank you for helping me add such a special vehicle to my collection!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kyle, we're delighted to hear that Christian and the Koons Woodbridge Ford team made your experience memorable with your 60th Anniversary Mustang. It's fantastic knowing our attention to detail stood out during your visit. Enjoy adding this special vehicle to your collection!

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Alberto was excellent.

Alberto was excellent. He kept me informed every step of the way, and made sure I got everything that was needed.

Alberto was excellent.

Alberto was excellent. He kept me informed every step of the way, and made sure I got everything that was needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lorraine, we're delighted to hear that Alberto provided you with excellent service at Koons Woodbridge Ford. Thank you for sharing your experience!

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I had the pleasure of working with Greg Gibson during my

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

I had the pleasure of working with Greg Gibson during my

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim, we're delighted to hear that Greg made your truck-buying experience at Koons Woodbridge Ford so easygoing and enjoyable. Thank you for sharing this wonderful feedback! Enjoy your new ride!

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The service department are very helpful and they take the

The service department are very helpful and they take the time to explain what needs to be done and why.

The service department are very helpful and they take the

The service department are very helpful and they take the time to explain what needs to be done and why.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Barbara, we're delighted to hear that our service department at Koons Woodbridge Ford was helpful and informative. Thank you for sharing your experience with us!

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Had my car service there after purchased 2 years ago.

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

Had my car service there after purchased 2 years ago.

Had my car service there after purchased 2 years ago. Service is still excellent quick service with a smile

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that your service experience at Koons Woodbridge Ford remains excellent even after two years! Our team is committed to providing quick and friendly service every time. Thanks for sharing your feedback!

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Koons knocked it out of the park!

Koons knocked it out of the park! The easiest car transaction I have ever made! Kyle Reid was super laid back and far from pushy. Once we went inside to work the deal, Koons had me out the door in 90 minutes tops! I cannot remember the last time I did not spend half the day just doing the paperwork part.

Koons knocked it out of the park!

Koons knocked it out of the park! The easiest car transaction I have ever made! Kyle Reid was super laid back and far from pushy. Once we went inside to work the deal, Koons had me out the door in 90 minutes tops! I cannot remember the last time I did not spend half the day just doing the paperwork part.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, it's marvelous to hear that Kyle and the Koons Woodbridge Ford team made this transaction so smooth and efficient! Thank you for sharing this fantastic feedback, and enjoy your new ride!

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Tech went far above to ensure no extra costs were

Tech went far above to ensure no extra costs were assigned to vehicle. Initially, the cost was going to be &4000, but with additional review the problem was solved for over half the cost.

Tech went far above to ensure no extra costs were

Tech went far above to ensure no extra costs were assigned to vehicle. Initially, the cost was going to be &4000, but with additional review the problem was solved for over half the cost.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jackie, we're delighted to hear that our team at Koons Woodbridge Ford was able to help reduce your costs significantly. Thank you for sharing your experience with us!

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As many others said here- I would give 0 stars if that is

As many others said here- I would give 0 stars if that is an option. I contacted them yesterday as i saw the car i wanted at a decent price- $24500. Sent an inquiry and within hours, they increased the price to $27k. I checked with them and the response was we change the price every day. So I say- no thank you!

As many others said here- I would give 0 stars if that is

As many others said here- I would give 0 stars if that is an option. I contacted them yesterday as i saw the car i wanted at a decent price- $24500. Sent an inquiry and within hours, they increased the price to $27k. I checked with them and the response was we change the price every day. So I say- no thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's disappointing to hear about the price change experience you encountered. We strive for transparency and consistency in our pricing, so this feedback is concerning. If you're open to discussing this further or have any other questions, please feel free to reach out. Thank you, Nicole Phillips - Customer Relations Manager - nicole.phillips@koons.com

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