Castle Chrysler Dodge Jeep Ram

I had my 19 Ram in for the exhaust manifold bolt breaking. Common problem, it was repaired but when I got it back it was making a horrible humming noise. Took it back and they acknowledged the problem and repaired it again. The thing that I?m disappointed in is it wasn?t making the noise until they worked on it. They told me that another issue was with the flange gasket and it needs a replacement. 334.00 dollars. I?m retired and don?t have money like that. I?m disappointed in this. I had such high hopes for this dealership, now I?m questioning if I should return. A person likes to have confidence in the service provider. Not so sure anymore.

The staff are friendly and courteous. Service was completed in a timely manner.

Was able to get in & out quickly! In addition, it was inexpensive

Cars a good car, not what I wanted but what I needed. No they didn't put me in something else, I went there with the car I had in mind, test drove it and got it. I had a deadline to get a vehicle with not much time to search. The having to get a vehicle wasn't expected but they helped get down to the monthly rate I wanted with no down payment or trade in, like I said it wasn't expected but they worked to get it to that monthly rate I wanted.

One of the best car purchasing experiences I have had (and I used to sell cars). Tarik was my sales rep and he was amazing. Helped me find the truck that fit my budget and was attentive through the whole process. This man went above and beyond on his day off to take care of me. I do and will continue to recommend him to anyone looking for a new vehicle. Negotiation was painless, finance was alright, but I cannot emphasis enough how great Tarik was.

Great people, a pleasure doing business with. Highly recommend you guys to others with a great selection of vehicles and great staff.

Brandon got us the car and financing we expected to get when we walked in!

Great experience, the team was very inviting and made it an easy and pleasant experience. I would recommend checking them out.

Brandon was so helpful and friendly. He walked us through every option and explained everything each step of the way. He offered extra help and drive time, had them do all the little extra things without me asking and just made sure it was an amazing easy experience. This is my 2nd time buying a car and I wish I'd gone to Castle and had Brandon assist me with the first one. It was such a great experience. Friendly atmosphere and all the staff is great! Next car we get will definitely be from here and hopefully Brandon is available!!!

Dealership catered to all my needs,questions, and concerns. I really appreciated the quick response times in emails and returning of phone calls during the buying process. They were fair with the price of the vehicle I purchased and on the trade in that I brought with to put towards the purchase of my new vehicle. The customer service with the parts garage was excellent as well. If you’re looking for a good dealership who is kind and friendly then I highly recommend castle dodge of Chesterton. I’m used to having bland experiences when it comes to buying a vehicle, but this dealership has set the bar high when it comes to customer service. I hope to buy a second vehicle from my car salesman Juan and I highly suggest you all ask for him for all of your vehicle buying needs.