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Mazda of Wesley Chapel

(1,575 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (866) 815-1608 (866) 815-1608
Used (866) 815-1612 (866) 815-1612
Service (866) 815-1634 (866) 815-1634

Reviews

(1,575 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of Wesley Chapel from DealerRater.

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Evaluation of purchase experience with Daniel Parra

Please see my previous comments on Daniel - again, he was awesome and I think he has a great future selling cars or any other product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a Car should Be This Easy!!!!

Thank you again Marc and the fianance department for making this so easy. I can not wait to work with all of you again. Anyone looking for a car should buy one from here because this was so easy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience

I couldn't have asked for a better deal and customer service. Excellent overall experience. Thank you very much for your courteous staff and finance options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sonata

Joe Williams is the best salesman I have ever encountered. What a great genuine person! Hyundai is definitely lucky to have him on the team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied customer

I would highly recommend this dealership to family and friends. Kenny and the rest of the staff who assisted me were very professional, friendly, and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Tuscon purchase

I would recommend Hyundai of Wesley Chapel to others in the future. I would return as well. I left a longer review in the other section.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hyundai Elantra

LeRoy was great! He greeted me when I came in after sending in an email to Rick Reynolds and expecting him to be there at the time I said I would be there. Turns out he had left before I arrived despite my appointment and LeRoy was available to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Sales Person

Joe Williams was an exceptional person to deal with. We made a great deal on the vehicle, and it was a no hassle sale..! I would most definitely recommend him..!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One Issue

I had leased a 2013 car. I turned it in to get this 2017 Elantra. I understood from the salesperson that the "his manager" had looked at the turned in car and everything was okay and no further charges were due for the 2013 vehicle. Then I received a bill for an "excess wear and tear" charge of $225 in a letter/bill dated 7/22/16. I spoke to a Ms. Williams on 7/29/16 at (866) 771-3663 to ask why I was receiving this. She said a corporate inspector had made this determination after the lease signing. She couldn't really explain was this was for and promised to send me a copy of the report which she said would take 10 days to receive by mail. She said she couldn't email it. I haven't received the report as of today (8/14/16). I think the salesperson should have told me someone else would be looking at the car at a later time and that there might be additional charges. No one likes surprise bills!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very enjoyable to work with

My visit was professional , quick , easy . Non stressful. I will def return to buy another car in the future. My father and myself were very pleased with Bob the original salesman we spoke with. And john def got the job done. Also Sean is amazing at what he does ! All together great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.