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West Herr Subaru of Rochester

(209 reviews)
Visit West Herr Subaru of Rochester
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (877) 257-3238 (877) 257-3238
Used (877) 258-2279 (877) 258-2279
Service (877) 259-7486 (877) 259-7486

Inventory

See all 244 vehicles from this dealership.

Incentives

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About our dealership

Here at West Herr Subaru of Rochester, it is our mission to be the automotive home of drivers in the Rochester, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Subaru models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Rochester. West Herr Subaru of Brockport is also by your side whenever you need any car service and repair work done in Brockport. .
Welcome to West Herr New York!!!

Service center

Phone number (877) 259-7486

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(209 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Courteous, friendly and prompt.

Courteous, friendly and prompt. Zoya was great. They’ll even wash your car if you want. I always have a good experience here

Courteous, friendly and prompt.

Courteous, friendly and prompt. Zoya was great. They’ll even wash your car if you want. I always have a good experience here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I purchased a very nice used 2022 Forester this past

I purchased a very nice used 2022 Forester this past week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehicle brought to Rochester for me from the West Herr Orchard Park location at no charge. I highly recommend this dealership to others who are interested in purchasing a used or new Subaru.

I purchased a very nice used 2022 Forester this past

I purchased a very nice used 2022 Forester this past week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehicle brought to Rochester for me from the West Herr Orchard Park location at no charge. I highly recommend this dealership to others who are interested in purchasing a used or new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My experience was amazing.

My experience was amazing. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us.

My experience was amazing.

My experience was amazing. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Maxwell in sales was very helpful and patient throughout

Maxwell in sales was very helpful and patient throughout the whole car purchase process. The whole West Herr team as well. I recommend.

Maxwell in sales was very helpful and patient throughout

Maxwell in sales was very helpful and patient throughout the whole car purchase process. The whole West Herr team as well. I recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The buying experience was very easy and fast.

The buying experience was very easy and fast. Highly recommend buying your next car here.

The buying experience was very easy and fast.

The buying experience was very easy and fast. Highly recommend buying your next car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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West herr always looks to provide quality service.

West herr always looks to provide quality service. Review your vehicle on what it needs and may require

West herr always looks to provide quality service.

West herr always looks to provide quality service. Review your vehicle on what it needs and may require

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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My experience with Subaru was very good.

My experience with Subaru was very good. Very professional and they kept going back to the drawing board with every request I had and every time I answered them with a “no”. They wanted my business and made sure I was aware of that and treated me respectfully. After the sale, it has been the same attentive attitude and genuine helpfulness. This was the second vehicle I have purchased/leased from them and when it’s time, there will be a third.

My experience with Subaru was very good.

My experience with Subaru was very good. Very professional and they kept going back to the drawing board with every request I had and every time I answered them with a “no”. They wanted my business and made sure I was aware of that and treated me respectfully. After the sale, it has been the same attentive attitude and genuine helpfulness. This was the second vehicle I have purchased/leased from them and when it’s time, there will be a third.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second car purchased from West Herr.

Second car purchased from West Herr. The process was straightforward. Never a feeling of an adversarial process.

Second car purchased from West Herr.

Second car purchased from West Herr. The process was straightforward. Never a feeling of an adversarial process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you to the all the staff here at West Herr

Thank you to the all the staff here at West Herr Subaru. Max Green went above and beyond to help see me through the process of buying a new car after 10 years owning the same car. Thank you to Ben Graves also to Zachery Fullen for an amazing experience.

Thank you to the all the staff here at West Herr

Thank you to the all the staff here at West Herr Subaru. Max Green went above and beyond to help see me through the process of buying a new car after 10 years owning the same car. Thank you to Ben Graves also to Zachery Fullen for an amazing experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thos is our 2nd Subaru from West Herr.

Thos is our 2nd Subaru from West Herr. They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to any of our family and friends who are interested in purchasing a vehicle!

Thos is our 2nd Subaru from West Herr.

Thos is our 2nd Subaru from West Herr. They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to any of our family and friends who are interested in purchasing a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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