Reviews
Courteous, friendly and prompt.
Courteous, friendly and prompt. Zoya was great. They’ll even wash your car if you want. I always have a good experience here
Courteous, friendly and prompt.
Courteous, friendly and prompt. Zoya was great. They’ll even wash your car if you want. I always have a good experience here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I purchased a very nice used 2022 Forester this past
I purchased a very nice used 2022 Forester this past week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehicle brought to Rochester for me from the West Herr Orchard Park location at no charge. I highly recommend this dealership to others who are interested in purchasing a used or new Subaru.
I purchased a very nice used 2022 Forester this past
I purchased a very nice used 2022 Forester this past week. Paul in Sales and Man in finance were extremely helpful in making the buying process as easy and efficient as possible. They even had the vehicle brought to Rochester for me from the West Herr Orchard Park location at no charge. I highly recommend this dealership to others who are interested in purchasing a used or new Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience was amazing.
My experience was amazing. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us.
My experience was amazing.
My experience was amazing. The salesman was awesome and my daughter also wanted a car and he was able to help the both of us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maxwell in sales was very helpful and patient throughout
Maxwell in sales was very helpful and patient throughout the whole car purchase process. The whole West Herr team as well. I recommend.
Maxwell in sales was very helpful and patient throughout
Maxwell in sales was very helpful and patient throughout the whole car purchase process. The whole West Herr team as well. I recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The buying experience was very easy and fast.
The buying experience was very easy and fast. Highly recommend buying your next car here.
The buying experience was very easy and fast.
The buying experience was very easy and fast. Highly recommend buying your next car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
West herr always looks to provide quality service.
West herr always looks to provide quality service. Review your vehicle on what it needs and may require
West herr always looks to provide quality service.
West herr always looks to provide quality service. Review your vehicle on what it needs and may require
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Subaru was very good.
My experience with Subaru was very good. Very professional and they kept going back to the drawing board with every request I had and every time I answered them with a “no”. They wanted my business and made sure I was aware of that and treated me respectfully. After the sale, it has been the same attentive attitude and genuine helpfulness. This was the second vehicle I have purchased/leased from them and when it’s time, there will be a third.
My experience with Subaru was very good.
My experience with Subaru was very good. Very professional and they kept going back to the drawing board with every request I had and every time I answered them with a “no”. They wanted my business and made sure I was aware of that and treated me respectfully. After the sale, it has been the same attentive attitude and genuine helpfulness. This was the second vehicle I have purchased/leased from them and when it’s time, there will be a third.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Second car purchased from West Herr.
Second car purchased from West Herr. The process was straightforward. Never a feeling of an adversarial process.
Second car purchased from West Herr.
Second car purchased from West Herr. The process was straightforward. Never a feeling of an adversarial process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you to the all the staff here at West Herr
Thank you to the all the staff here at West Herr Subaru. Max Green went above and beyond to help see me through the process of buying a new car after 10 years owning the same car. Thank you to Ben Graves also to Zachery Fullen for an amazing experience.
Thank you to the all the staff here at West Herr
Thank you to the all the staff here at West Herr Subaru. Max Green went above and beyond to help see me through the process of buying a new car after 10 years owning the same car. Thank you to Ben Graves also to Zachery Fullen for an amazing experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thos is our 2nd Subaru from West Herr.
Thos is our 2nd Subaru from West Herr. They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to any of our family and friends who are interested in purchasing a vehicle!
Thos is our 2nd Subaru from West Herr.
Thos is our 2nd Subaru from West Herr. They are an excellent dealership and our sales person, Beau, was wonderful! He took care of every detail for us. We would, and will recommend him to any of our family and friends who are interested in purchasing a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car