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AutoNation USA Denver 104

(67 reviews)

Reviews

(67 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation USA Denver 104 from DealerRater.

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Bought a 2020 Sonata and the process was very easy and

Bought a 2020 Sonata and the process was very easy and quick even though it required them to send paperwork out of state. Autonation went above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Tejas, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Bought my 4Runner from here and could not have asked for

Bought my 4Runner from here and could not have asked for a better experience. Also gave me a great value for my vehicle when I sold.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Great customer service, friendly staff, highly recommend

Great customer service, friendly staff, highly recommend purchasing a vehicle from this store to all friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Joe, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Super smooth process, finance, sales process was all

Super smooth process, finance, sales process was all easy. I would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Nancy, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation USA Denver 104 and we hope to be of service again in the future.

Needed a larger vehicle than my Tahoe.

Needed a larger vehicle than my Tahoe. Couldn’t be happier with my purchase! I love my new Cadillac Escalade! And have plenty of room for my fur babies now! Thank you for making it a quick and easy process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful staff and knowledgeable.

Helpful staff and knowledgeable. Highly recommend going here if you are looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation USA Denver 104 and we hope to be of service again in the future.

The sales team was not pushy and took the time to get

The sales team was not pushy and took the time to get exactly what I wanted and the management staff was able to get the payment I wanted with the products I needed! Best customer service out there! I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

AutoNation USA 104

Jacob with sales did a great job . However the pickup I purchased has been back to there shop three times to fix items that should have been no problem to address. The Communication is poor all the way to management. The DMV has returned the paperwork twice to them and still waiting for the paperwork to be returned after four months. Along with the call I was supposed to receive two weeks ago on the status of the paperwork from Autonation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gavin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (720) 923-1120 to discuss what we can do to help.

Selling My Car

This was my first time selling my car to a dealer. In the past, I had always sold to an individual or traded the car in toward purchase of a different new car. I didn't know what to expect since the general consensus seems to be that dealers can be a bit 'dodgy' at times. My experience was exactly the opposite: Kelly Gee was straightforward, very knowledgeable and extremely pleasant to deal with. The transaction was smooth and fair. Meeting and speaking with Kelly was an additional bonus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

Courteous and knowledgeable service

I had a great experience at this dealership! I was looking for a used vehicle for my Grandson. The manager (Bill) helped advise me of several options and which vehicle he felt best fit my Grandsons needs. Bill was very knowledgeable, courteous, patient and attentive! I definitely will return to Auto Nation 104 in the future! Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Patty, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation USA Denver 104 and we hope to be of service again in the future.