Cavender Lexus of Lubbock

Best service you will ever get. Hands down. I will never buy a car anywhere else.

Cavender Lexus boasts a top-notch service department that makes you feel like a VIP at every step. I've personally experienced their exceptional service multiple times when I was in a bind and panicking. They promptly scheduled me in and provided a loaner car upon my arrival. These extra touches set them apart from any other customer service I've encountered. Additionally, they provide peace of mind by video recording every step of the work done and emailing it to you. Whether it's an oil change or more complex mechanical work, they treat you like a valued customer, not just a source of revenue. 10/10 every time!!

Service is always great. Great relaxing waiting area with options on beverages. Love the coffee machine. Staff is friendly and helpful.

My service agent Taylor was a real professional. Took care of all my requests with courtesy and respect, great attitude!

GREAT service! Courteous, polite and very accommodating! They had my warranty and maintenance work done promptly! I loved the video they provided showing the necessary repairs. You can see their dedication and care for their customers! Matt Reid, Courtney, Jesus and the rest of his team were absolutely outstanding! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I can't say enough nice things about this dealership! Professional in EVERY way possible! I will be buying my next car here even though I have a 4.5 hour drive as opposed to one hour from my home.

My recent service experience was excellent! I was due for an oil change and routine service but had started having issues with my vehicle starting. I called short notice late in the afternoon needing to bring it in and required a loaner car. They got me scheduled within 10 minutes and the advisor scheduled the loaner car without any issues. Great service and wonderful customer service!

Cortnee was great glad she was available to assist in my Service Appointment. All went well.

Don’t get extended warranty & if certified car make sure everything done. Our car we have had 6 months needed $100 cabin filter & they wanted to sell me new tires. ? On the 126 certified service???

The staff are very friendly and knowledgeable. They weren’t pushy and they walked us through the purchase process. They explained the details of the car very clearly. Overall smooth process.