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Prime Dealz Auto

(47 reviews)
(540) 546-4165 (540) 546-4165

Reviews

(47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wasted Trip

Called and spoke with Sayeed... first question asked was does the truck have any rust.... his reply no none at all... I drive two hours and walk up to it to see rust bubbles above the fender flare on the drivers side... pull back the flare on the passenger side to see it all rusted away ... look a little harder and see the bed side and the cab corners have already been repainted and "repaired" .... also look inside to see the drivers seat has a slit in it which was hidden by the way the pictures were taken....and not a big deal but the antenna is missing?? I did not even talk to anyone and drove the two hours back home... Will never get those 4 hours of my Life Back

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 9 found this review helpful. Did you?
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Unreliable Dealers

Won't recommend anyone to buy car from them. These guys are scam. Drove all the way there to buy a car that was junk unreliable and end up breaking down on the road shortly after I purchased.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Sayed

Sayeed is awesome what a great salesman my family loves him so professional and knowledgeable about cars I definitely will recommend this dealership to anyone who needs a vehicle Sayed is great!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scam Artists

They should open up a booth at the farmers market with this prize winning lemon. I purchased this vehicle in January 2022 with an inspection from November 2021. Discovered severe rust damage on the frame in October 2022 when I removed the rocker panel covers. I have had several people look at it and everyone agrees that the car has enough rust, that it shouldn't have passed inspection in 2021. While I did sign the "As Is" paperwork, I was under the impression that the car had a legitimate inspection. They have the nerve to tell me the inspection is legitimate when parts of the frame are missing and hanging off. The only option the dealer offered me was a repair job, done in less than 2 days, at his friend's shop for only 1k out of my pocket, he would "eat the rest". They do not understand that the car should not have been sold in the first place for safety reasons. I will be reporting the state inspection station because if they let this pass, who knows what else they will let fly. I didn't even ask for a full refund, just what I had left owed on it, and I'd even let them take it back to perform their miracle of a repair job. Or I even told them I'd take all but scrap value back and I'd part it out because that's unfortunately all it's good for. 2006 Scion XB. Most of what you can see was covered by a plastic rocker cover panel. But if the car was inspected properly, they would have noticed the frame rotting without the need to remove the cover. I have text proof that I would accept a partial refund of the vehicle minus the scrap value. This isn't about me being upset. This is about a dealership selling a vehicle as safe when it clearly isn't.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
6 people out of 6 found this review helpful. Did you?
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My Go to place for buying a car

Came to check this place out because of the reviews plus the variety of cars they have in the lot. Moe was the person that helped me but all of the staff were very friendly. He let me test drive the vehicle I was interested in without any hesitation, and as I was pre-approved for the loan. They have a lot newer cars with decent miles, with warranty included and some of the lowest dealer fees I’ve seen. Found a great car, well below market price, definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Prices

Just got a very nice car for a great deal here at Prime Dealz in Winchester. I m Very happy and a huge shoutout to Sayed for being so polite, knowledgeable, and helpful through the whole process. I highly recommend coming here for used-cars because seeing there inventory, the cars all looked in great condition and great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommended

Very down to Earth Dealership owner will go out of his way to work with you. I would recommend anyone wanting to get a safe and reliable car this is the place to go .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great quality Used car place

This dealership offer extended warranties on all their used cars. they stand for their word. we bought a Honda accord from them and we love the car. we are going to be purchasing another Honda this coming week for my daughter. The owner is very respectful and responsive to every question. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice used cars

We bought a Mercedes-benz S550 from them and I m very happy with my purchase. They have a nice line up of cars at this location. Highly recommend this Dealership if you looking for a quality used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great used car purchase at this dealership

This is a small dealership that showed that it cares about its reputation. The salesperson was polite and informative without being pushy. The buying process was easy, fast, and I got a fair deal on the used car I was shopping for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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