Reviews
Great service department
was kept informed, given a loaner so I didn't have to wait, and the repairs were done correctly. This service department has also answered my phone calls when I am on the road with an issue ie: key or overheating and been extremely helpful. Tom in the service department is great to deal with, and very patient with all my quesitons.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Cheryl, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.
Good service
Very nice service and the staff Tom & Brian is the best service officer !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Recent Service
Brian Rogers is exemplary and competent in Porsche service/knowledge, customer relations, and kindness. He has taken care of my vehicles for years, and he has more than earned my trust and confidence. Being such a great guy helps immensely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Macan service
Brian was very responsive and helpful. Porsche Towson has always been my choice for service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!
My Car Guys
Never been in there that I wasn?t welcomed. Efficient and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Anne, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Service was good
Brian was great handling all of my issues and making sure I was up to date on what was going on. The service was ok, a little disappointing. Had a tire replaced and there was gunk on the wheel that was not wiped off. Oil dripped I?m guessing at this point from the oil change from the car onto garage floor. Enough that it caught my attention.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi james, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Simple and super Easy and professional
I had to replace a 2nd key and needed to rekey the entire program. Made an appointment and was in and out on an hour. As promised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Porsche Towson
Brian was, as he always is, professional, helpful, friendly and efficient. He clearly communicated all facets of the servicing process. As expected, I had an excellent outcome with no surprises.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!
718 Boxster Trasatti
Always get it right the first time, returned the car cleaner than when delivered and actually detailed the vehicle. Top flight, reliable service. We only work with Towson Porsche for purchases and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marisa, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Service experience
Brian and Tom were great to work with - my car was in and out of there in a reasonable amount of time. The service crew was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Maria, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.