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Lakeshore Chrysler Dodge Jeep RAM of Kenner

(106 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–2:00pm
Sunday Closed Closed
New (504) 229-7616 (504) 229-7616
Used (504) 332-8243 (504) 332-8243
Service (504) 332-8602 (504) 332-8602

Reviews

(106 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lakeshore Chrysler Dodge Jeep RAM of Kenner from DealerRater.

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Service department is terrible.

Service department is terrible. If you want your car damaged and them not to return calls or ignore your complaint, then this is the service department for you! Please go elsewhere and save yourself the stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This by far is the best dealership I been to make it so

This by far is the best dealership I been to make it so easy to trade in my truck and helped me get in the truck I wanted if you need a vehicle come here you won’t regret it and also huge shout out to Mack he’s your guy to go to ! Overall this dealership gets over five stars for me and will be doing business in the future !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

My sales rep was very informative ,very personal

My sales rep was very informative ,very personal ,extremely nice. He was well-dressed and was ready to help me with any concerns and questions I had..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I was promised my back up cameras would be fixed.

I was promised my back up cameras would be fixed. By Chris and the sales manager Joe Bua. It took 5 months, but Joe came through. My backup camera is fixed. 🙌🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mack Keys was a great help to us.

Mack Keys was a great help to us. Friendly and quick with everything we had to talk and any questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

He was very nice,he was on point a very cool salesman

He was very nice,he was on point a very cool salesman I’ll recommend him to my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

MACK KEYS WAS VERY VERY HELPFUL HE HELPED ME TO GET JUST

MACK KEYS WAS VERY VERY HELPFUL HE HELPED ME TO GET JUST WHAT I WANTED

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mack was one of the best sales consultant that I have

Mack was one of the best sales consultant that I have ever done business with. He is very honest, and makes sure he cares about your every need. If you come here make sure you go to Mack.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

We worked with Mack to purchase our new vehicle.

We worked with Mack to purchase our new vehicle. He was so great to work with, so personable and customer focused. His communication leading up to our visit was exceptional too! Highly recommend this dealership and Mack!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Helpful, friendly, and knowledgeable from start to

Helpful, friendly, and knowledgeable from start to finish. Would go back again. Highly recommended!! Mack and AJ are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.