AutoNation Subaru Hilton Head

Adam was very low pressure and easy to deal with. Granted the market is. Lot different than it used to be, so we made our decision quicker than I have in the past.

The employees were very friendly and making sure to help us to be settled and make a self home in the lobby.

Charles and the mechanic that worked on my car stayed until 7PM - three hours after closing- to complete replacing rear ball bearings that were difficult to get out due to rust. The mechanic had to borrow a blow torch from another dealer to heat the area to get the old ball bearings out. Charles kept me informed throughout the unexpected delays attributable to getting the old ball bearings out. Charles and the mechanic are simply fabulous employees who went overboard in their efforts to service my car. Charles is the best!

Service department very courteous. Also explained in detail what they were going to do to the car as well. as the cost

I arrived early (45 minutes) and asked if I had time to get gas. Charles directed me to the nearest station, and, while there, I was also able to find a PetSmart and buy supplies for my upcoming trip. The car was taken in on time. I needed to walk some and was looking at the keys on the board behind the service desk. The gentleman behind the glass came out and asked if I was being helped. I answered, yes, then went back and sat down. I was a little antsy as I had a contractor scheduled for my house about 35 minutes away. Charles responded quickly and also showed me how to fix the time on the clock. I really appreciate the car being washed. A good experience.

I had a very positive experience at AutoNation Subaru. I purchased a new 2022 Crosstrek. There was absolutely no pressure and the sales agent I worked with, Jeremy Neal, did an excellent job of keeping me informed and following up quickly with all my questions and requests.

Spencer in the service department did and always does an awesome job getting my car in quickly for maintenance and/or service. While I am there, he always keeps me in the loop and the car is ready when he says it will be ready. I've only had great experiences with him and this dealership! If you own a Subie, then you should take your car here every time.

Fast and knowledgeable and friendly service. Charles at service desk was great to work with.

Spencer went out of his way to get our concerns taken care of. He was even able to get our next service date taken care of to save us a return trip in 3 weeks. Very friendly. He’s then best.

Always helpful and they try to make your service as timely as possible. Would recommend then to anyone who wants to purchase a Subaru.